Hotel Maksymilian

We stayed at the hotel Maksymilian to meet and pick up our parents who were leaving their country. The staff at the hotel was very helpful and nice especially one gentleman (unfortunately I do not know his name and position at the hotel). He allocated for our parents additional room (number 308) which turned out to be spacious and located in the vicinity to the elevator. It was very important since our father has a walking problem and we did not have a wheel chair. Moreover, he (together with a taxi driver) helped us to carry our father from a taxi to this room. Then, this gentleman together with colleagues prompted us how we could borrow a wheel chair in the neighboring store of the products for handicapped people. I would like once again to thank this gentleman and other personnel for their invaluable help and highly humanistic attitude to our situation at that moment. The breakfast was very good (and was included in the price for our rooms) with a broad sortiment of fresh vegetables, ham, cheeses, drinks, bread and other meals. The hotel is located in the down town at the walking distance to the historical center. We liked the hotel and Krakow itself very much!

Regarding room 401 (were I stayed with my family): lamps by the mirror in the bathroom emanated smell of melting cord isolation. I would recommend the personnel to pay special attention to these lamps in order to avoid potential fire in the room.

Breakfast was not to my taste but that’s my fault and not the hotel’s. There was a wide range of food available in a well appointed dining area. The hotel staff were extremely helpful and friendly and the location is absolutely perfect for visiting old Krakow.

We didn’t realise that the restaurant was closed in the evening and I imagine some of the rooms could be very noisy especially in summer with the windows open. Parts of the hotel looked and felt a little tired, just in need of a little decoration perhaps.

The location was excellent, just outside the Planty, so ideal for access to the Old Town. The staff was helpful and called a travel agency for me when I hadn't received confirmation of my pick up for a tour. Finally, I had a comfy bed and a cool, quiet room.

The TV was small and placed quite high on the wall. Finally, the decor is a little old-fashioned. However, be clear that the positives far outweigh any negative points.

-The hotel was very closed to the center (Rynek Glowny square 8-10' walk. -The hotel was very clean in general,the room was big and clean and the breakfast was also very good. -The staff of a hotel was very polite and very helpfull.They arranged the airport transfer 110pln or 25€ In general the Maksymilian hotel is what do you need about your stay in this beautifull town. I highly recommend it!!!

Good location, near the bus station "batorego". Rynek Glowny is only 600 mt away. the airport can be reached by two buses in 1 hour (1 ticket 60 minutes it cost 6 zlt) . Room was big, warm and comfortable. Nice staff!

Moquette very dirty.

Grt location, walking distance to the centre, staff wer always accommodating helpful and very friendly, our room was nicely decorated, and cleaned everyday, with lovely wee animals made outta the towels, nice touch.

No residents bar and a little noisy if u kept a window open, other than this couldn't fault it

The staff on the reception are all really lovely and of course, speak perfect English. Far better than my Polish! Good location being about a 10 min walk from the main square. There is also an excellent tram service. Large, comfortable rooms with tea, coffee provided. There is a nice courtyard with tables and chairs too. Definitely a winner for me and the price is very reasonable.

Nothing! Have stayed here before and didn't hesitate to book again for my recent trip.

Diverse and delicious breakfast, good wifi, cosy room, water bottles and possibility to prepare tea/coffee in the room. Very good location.

Few holes in the linen on the bed, 1 person comforter for a double bed. However, these were only minor things that didn't affect my short stay.

Booked a standard double room and got a really big room with a sofa and 2 bathrooms and separate bedroom. Nice and clean :)

Breakfast: very little selection, old and dry bread, they did not seem interested in refilling f.x. Eggs (even though I asked them to) so there was barely anything left when we showed up at 9

The staff were all very friendly and helpful, and the hotel was lovely. The upgraded rooms that we booked were perfect and very large.

The restaurant and bar were closed for some reason and we never found out why. could just be a post covid thing but it would have been quite handy.