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+1-833-728-2041730 reviews
From
$8412 Kloof Nek Road, Tamboerskloof, Cape Town, 8000, ZA
Reservations:
+1-833-728-2041730 reviews
1/148
From
$84Call for great rates
+1-833-728-2041Spa/Wellness packages
Pet Friendly
Outdoor swimming pool
Free wifi
Free spa
Sauna
Air conditioning
Hot tub
Welcome to Cloud 9 Boutique Hotel and Spa, an elegant 4-star hotel nestled in the heart of Cape Town, South Africa. Located just 0.9mi from the bustling city center, this stylish retreat offers a serene getaway. Guests can start their day with a hearty breakfast and take advantage of the hotel's complementary spa and wellness packages. With 730 positive reviews, Cloud 9 is a top choice for travelers seeking a tranquil yet convenient location.
The hotel offers a range of luxurious amenities, including a pet-friendly policy, an outdoor swimming pool, free Wi-Fi, and a 24-hour front desk. The expansive spa, sauna, and hot tub provide the perfect relaxation after a day of exploring the nearby attractions. Additionally, guests can enjoy the private parking and airport shuttle services for added convenience. With extra-long beds, balconies, and beach umbrellas, Cloud 9 Boutique Hotel and Spa promises a comfortable and lavish experience for all guests.
Cloud 9 Boutique Hotel and Spa is a haven for those seeking a luxurious escape in Cape Town. Whether you're looking to explore the city or simply unwind in the hotel's serene surroundings, this upscale establishment will ensure a memorable stay.
Cloud 9 Boutique Hotel and Spa offers an exclusive rooftop pool with a breathtaking view of the city, providing the perfect spot for guests to unwind and soak up the South African sunshine. With its plunge feature, guests can take a refreshing dip, all while enjoying the stunning surroundings. Additionally, the hotel provides a second outdoor pool with a heated feature, creating a cozy atmosphere for relaxation.
For dining, the hotel is home to the Mountain Club Bistro, a modern restaurant where guests can indulge in delicious cuisine without leaving the comfort of the hotel. Perfect for food enthusiasts and those seeking convenience, the bistro offers a delightful dining experience. Cloud 9 Boutique Hotel and Spa also provides various payment options, including acceptance of major credit cards such as American Express, Visa, Mastercard, and Maestro, ensuring a hassle-free and smooth transaction process for its guests.
As for accommodations, guests can choose from a variety of luxurious room types, including the Heritage Classic room with a balcony, the Heritage Deluxe Family Room, and the Heritage Deluxe Room with Balcony, among others. With well-appointed rooms and elegant decor, Cloud 9 Boutique Hotel and Spa promises an indulgent and comfortable stay, perfect for travelers seeking a lavish experience in the heart of Cape Town.
Closest airports
Cape Town International Airport
11.3miSpa/Wellness packages
Pet Friendly
Outdoor swimming pool
Free wifi
Free spa
Sauna
Air conditioning
Hot tub
Beach umbrellas
Beach chairs/Loungers
24-hour front desk
Non-smoking rooms
Bar
Soundproof rooms
Elevator
Restaurant
Sun deck
Terrace
Garden
Balcony
Extra long beds (> 6.5 ft)
Free toiletries
Private Bathroom
Heritage Classic room with Balcony
1 King Size Bed
2 Twin Beds
310 sqft
Hot tub
Private Bathroom
Balcony
Coffee machine
Experience the charm of our Heritage Classic room with a cozy balcony and comfortable twin beds. Unwind in the hot tub, enjoy the sauna, and take in the views from your private balcony.
Heritage Deluxe Family Room
1 King Size Bed
2 Twin Beds
355 sqft
Hot tub
Private Bathroom
Coffee machine
Flat-screen TV
+
Experience the luxury of our Heritage Deluxe Family Room, featuring a spacious 355 sqft of comfort for 2 adults and 2 children. Enjoy exclusive access to a sauna and hot tub, air conditioning, and a private bathroom with free toiletries.
Heritage Classic room
1 King Size Bed
2 Twin Beds
250 sqft
Hot tub
Private Bathroom
Coffee machine
Flat-screen TV
Experience the comfort of a Heritage Classic room with 248 sqft of space and a King size bed coupled with 2 Twin beds, featuring a sauna, air conditioning, and a hot tub. Enjoy the luxury of extra long beds and free toiletries in your private bathroom.
Heritage Deluxe Family Room with Balcony
1 King Size Bed
2 Twin Beds
365 sqft
Hot tub
Private Bathroom
Balcony
Coffee machine
+
Experience comfort and luxury in our Heritage Deluxe Family Room with Balcony. This spacious 366 sqft room accommodates 2 adults and 2 children, featuring a king size bed, twin beds, and luxurious amenities such as a sauna and hot tub.
Heritage Deluxe Room with Balcony
1 King Size Bed
365 sqft
Hot tub
Private Bathroom
Balcony
Coffee machine
Indulge in the Heritage Deluxe Room with a spacious 366 sqft balcony, a king-size bed, and luxurious amenities such as a sauna and hot tub/Jacuzzi. Perfect for a romantic retreat for 2 adults.
Classic Room
1 Queen Size Bed
185 sqft
Hot tub
Private Bathroom
Coffee machine
Flat-screen TV
Relax in our Classic Double Room, perfect for 2 adults with its cozy 183 sqft space and comfortable Queen size bed. Enjoy our featured amenities including a sauna and hot tub, free toiletries, and a private bathroom for a luxurious stay.
Heritage Deluxe Room
1 King Size Bed
355 sqft
Hot tub
Private Bathroom
Coffee machine
Flat-screen TV
Experience luxury in our Heritage Deluxe Room, featuring a spacious 355 sqft TwinDouble room with a King size bed, sauna, hot tub, air conditioning, and free toiletries. Relax in comfort with all the extra amenities you need for a perfect stay.
8.8
730 reviewsFrom
$84Categories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
🇿🇦
Natalie
10
10
This hotel is absolutely gorgeous. The pictures dont do it justice. It has beautiful views of the mountain from the two gorgeous pools. Divine food from the very trendy and beautifully decorated restaurant. You can also order food and drinks to the pool area. The rooms have everything you need. The bed was huge and very comfortable with beautiful linen. It was spotlessly clean. The hotel has it's own spa and hairdresser which was very convenient and a great treat. Really nicely located close to lots of vibey restaurants and bars. Safe location. Amazing staff. We loved our stay. Safe parking available.
Everything was amazing. No complaints.
🇺🇸
Helen_r
10
10
We had a wonderful stay at the Cloud 9 hotel. The staff is outstanding - very friendly and helpful and we felt immediately comfortable and welcomed. We had a beautiful spacious room with a side view of Lion's Head. The hotel has various outdoor spaces including two pools, a hot tub and a sauna. There is guest parking which has to be reserved and paid for extra, but it's a secured space with cameras so it was definitely worth the money. Cloud 9 is just around the corner of Kloof Street with a lot of restaurant and bar choices and we felt safe to walk the short way there. For load shedding the hotel has back-up power, the only things not working are hair dryers and ACs, but it is easy to plan around the load shedding times since they are prominently announced at the reception. I'd always come back and stay here again and can only recommend booking a room here.
Everything was great! The only thing to note is that the hotel has two pools and the pool with the view of Table Mountain is part of the restaurant area and there's no area to relax right next to it. There's an amazing rooftop with sun beds and tables and there's the second pool area (without a view) with proper sunbeds and a hot tub. So there's plenty of outside space to relax at and the views are exactly as shown on the photos, but wanted to mention this for this specific pool.
🇬🇧
Nina
9.1
9.1
The location of this hotel is excellent - there are lots of lovely restaurants, cafes and useful shops within a few minutes walk which was really useful. The hotel is spotlessly clean and the staff are extremely friendly and very willing to help. They are also responsive via email which we found really useful. The little pool and sunloungers are lovely and the rooms are all really large and airy. I love that both of our rooms also had balconies.
My only negative is the noise levels outside. I had a room facing the road and late at night there were always groups of people shouting outside and making quite a lot of noise. The road is quite wide here and parking more easy than on the main road with the restaurants so it feels like it's a bit of a meeting place for people. There's nothing the hotel could have done about this and it's a shame that it happens but if you want a very quiet room / stay, I'd suggest requesting a room that doesn't face the main road.
🇬🇧
Ginny
10
10
Everything about Cloud 9 was just wonderful, far exceeding our expectations. Particularly every member of staff were so friendly and couldn't do more to help us. Our room was comfortable, spacious and clean with more than enough room for our family of four and a lovely balcony with the most spectacular view of table mountain. The location, just around the corner from Kloof Street and an easy drive to Table Mountain / V&A, was perfect for us. It really did feel like a 5 star experience. We would highly recommend and not hesitate to go back on our next visit to Cape Town.
Nothing at all, it was perfect!
🇬🇧
Harriet
9.1
9.1
This was my third stay at Cloud 9 and it was just great as ever. I was. unexpectedly given a room upgrade which was marvellous. As ever, though I didn't use it having the spa on site is great and new features such as sauna and hot tub installed during 2023 make the place even better. Restaurant is very pleasant, especially for breakfast. Staff lovely.
It was particularly cold in Cape Town when I visited and so I needed the air con/heater. It wasn't working very smoothly but staff did everything to help sort this and also brought a second heater to the room for me.
🇫🇷
Steffen0243
9.1
9.1
- I take it we had the best room in the hotel: Just beautiful, looking into the Avocado-trees and their birds of the inner garden. - great location: pubs and restaurant plentiful in walking distance - cozy room, cozy restaurant, cozy roof-top bar, cozy jacuzzi and pool area
- Spa disappointing. Poorly organized and not keen on giving you service - hot-water in the shower a bit tricky (either too hot or not hot enough) - load-sharing. Not their fault, I guess...
🇬🇧
Eric
9.1
9.1
Lovely staff, most obliging and helpful. On site parking was a bonus, even with a small charge. Rooms very comfortable. Food great.
A lot more stairs than anticipated for guests with injuries. Found exiting the pool also difficult because of injuries/disabilities. Being picky Brits, a tipping culture has developed. We see this as a discretionary payment and not something that should be asked for by staff when just a couple of drinks have been ordered from the bar.
🇮🇪
Michelle
9.1
9.1
The best thing for us about this hotel was the location. It's in such a central location. It was so quick and easy to get to Table Mountain, Lions head, Camps Bay, the V&A etc. Also it's within a few minutes walking distance to Kloof street/Long street. This was amazing for the evenings. We never needed to get a taxi anywhere, we could just walk and it felt safe. Our room was lovely. It had a nice big balcony and a separate bathroom. The shower was great and always nice hot water. The rooftop was amazing with great views over Table Mountain. We never ate there so can't comment on the food. The two pools are tiny but fine if you just want to cool down quickly. The different little spaces in the hotel were lovely - the reception area and chill out areas. The hotel is beautifully decorated and has a nice atmosphere/feel. The staff at the hotel were fab. So nice and friendly and helpful. We got a car on our last day in Cape Town so parked it at the hotel for one night. There was gated parking which was great so our rental car was safe for the night. Overall I would and have recommended this hotel to friends.
The room was small enough with not a lot of storage. We were there for 5 nights and it really was a tight squeeze. We couldn't unpack anything at all... bar use a few hangers. There also weren't many plugs, except for 1 each on either side of the bed so it was hard for charging up devices etc.
🇩🇪
Mike
9.1
9.1
This was our third time at Cloud 9 and we liked it just as much as the previous times! We've always had different rooms, but all of them were spacoius enough and equipped with everything we needed. The whole ensemble is quite rambling but charming and you can always find a quiet corner, even when it's busy! We particularly liked the rooftop bar and pool deck with a scenic view of the mountains - perfect for relaxing in between. We would love to come back!
🇩🇪
Mikhail
9.1
9.1
Great location literally next to the Kloof St with lots of cafes and restaurants, still the hotel itself is located in a quiet side street (several nice coffee shops and restaurants literally nearby). Nice and comfortable room with complimentary water, tea and even cognac. I had a great view at the Table Mountain from my balcony. Very good breakfast (you can order from the menu and they prepare delicious things for you). They also have a very nice restaurant and a rooftop bar/terrace. Old Victorian style building nicely renovated.
Swimming pools were very small and didn’t look very welcoming for swimming, but personally I came to Cape Town not for this so this didn’t really bother me.
Attractions
Long Street
0.5miSouth African Jewish Museum (SAJM)
0.6miNoon Gun
0.7miLion's Head
0.9miTwo Oceans Aquarium
1.6miCape Town Stadium
1.8miKirstenbosch National Botanical Garden
4.3miRhodes Memorial
6.7miLanga Township
6.9miDuiker Island
10miSimon’s Town
18.1miJordan Wine Estate
19.3miDelheim Wine Estate
27.7miDelaire Graff Estate
29.5miCape of Good Hope Nature Reserve
29.7miAttractions
Long Street
0.5miSouth African Jewish Museum (SAJM)
0.6miNoon Gun
0.7miLion's Head
0.9miTwo Oceans Aquarium
1.6miCape Town Stadium
1.8miKirstenbosch National Botanical Garden
4.3miRhodes Memorial
6.7miLanga Township
6.9miDuiker Island
10miSimon’s Town
18.1miJordan Wine Estate
19.3miDelheim Wine Estate
27.7miDelaire Graff Estate
29.5miCape of Good Hope Nature Reserve
29.7miAirports
Cape Town International Airport
11.3miMountain Club Bistro
Ambiances
ModernLocation
OutdoorFeatures
Rooftop•With plunge•With view•HeatedAge restrictions
Adults onlyAvailability
All seasonLocation
OutdoorFeatures
Rooftop•With plunge•With view•HeatedAge restrictions
Adults onlyAvailability
All seasonSpa/Wellness packages
Pet Friendly
Outdoor swimming pool
Free wifi
Free spa
Sauna
Air conditioning
Hot tub
Beach umbrellas
Beach chairs/Loungers
24-hour front desk
Non-smoking rooms
Bar
Soundproof rooms
Elevator
Restaurant
Sun deck
Terrace
Garden
Balcony
Extra long beds (> 6.5 ft)
Free toiletries
Private Bathroom
Accessibility
Upper floors accessible by stairs only
Activities
Bar crawls
Golf course
Happy hour
Horseback riding
Temporary art galleries
Tour or class about local culture
Walking tours
Bathroom
Bathtub or shower
Free toiletries
Hairdryer
Private Bathroom
Shower
Toilet
Toilet paper
Towels
Bedroom
Extra long beds (> 6.5 ft)
Linens
Wardrobe or closet
Business Facilities
Fax/Photocopying
Cleaning Services
Daily housekeeping
Dry cleaning
Ironing service
Laundry
Entertainment & Family Services
Babysitting/Child services
Food & Drink
Bar
Restaurant
Special diet meals (on request)
Wine/Champagne
Food & drink safety
Breakfast to-go containers
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
Baggage storage
Concierge
Express check-in/out
Invoice provided
Tour desk
General
Air conditioning
Designated smoking area
Elevator
Family rooms
Hair/Beauty salon
Hardwood or parquet floors
Heating
Interconnecting room(s) available
Ironing facilities
Non-smoking rooms
Pet Friendly
Smoke-free property
Soundproof rooms
Internet
Free wifi
Kitchen
Coffee machine
Electric kettle
Refrigerator
Living Area
Sitting area
Sofa
Media & Technology
Flat-screen TV
Streaming service (like Netflix)
Telephone
TV
Outdoors
Balcony
Garden
Outdoor furniture
Sun deck
Terrace
Parking
Parking On Site
Private Parking
Physical distancing
Cashless payment available
Contactless check-in/out
Mobile app for room service
Screens or physical barriers between staff and guests in appropriate areas
Room Amenities
Clothes rack
Sofa bed
Safety & security
24-hour security
CCTV in common areas
CCTV outside property
Fire extinguishers
Key card access
Safe
Security alarm
Smoke alarms
Safety features
Access to healthcare professionals
First aid kits available
Shared stationery (e.g. printed menus, magazines, pens, paper) removed
Services
Wake-up service
Spa
Back massage
Beach chairs/Loungers
Beach umbrellas
Beauty services
Body treatments
Facial treatments
Free spa
Full-body massage
Hot tub
Manicure
Massage
Neck massage
Outdoor swimming pool
Pedicure
Sauna
Spa facilities
Spa lounge/Relaxation area
Spa/Wellness packages
Transportation
Airport drop-off
Airport pickup
Airport shuttle
Car rental
Shuttle service
From
$84Check-in
From 15:00
Check-out
Until 11:00
Pets
Pets are not allowed.
Internet
WiFi is available in all areas and is free of charge.
Age restrictions
Age restriction may apply
Parking
Private parking is available on site (reservation is needed) and costs ZAR 100 per day.
Reservations
Call us for our best daily rates
+1-833-728-2041Children and beds
Child policies
Children of all ages are welcome.
Children 12 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0 - 2 years
Extra bed upon request
$29 per child per day
3+ years
Extra bed upon request
$29 per person per day
12+ years
Extra bed upon request
$35 per person per day
The price in ZAR has been converted to show you the approximate price in USD.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
Cards accepted at this property
Visa,
Mastercard,
American Express,
Maestro,
Cash only
This property accepts cash.
When are the check-in and check-out times for Cloud 9 Boutique Hotel and Spa?
The established timings at Cloud 9 Boutique Hotel and Spa are: Check-in after 03:00 PM and check-out before 11:00 AM.
Does Cloud 9 Boutique Hotel and Spa provide free parking options?
Yes, parking is available at Cloud 9 Boutique Hotel and Spa. The private on-site parking can be reserved with a daily fee of R100.
How much does a stay at Cloud 9 Boutique Hotel and Spa cost?
A stay at Cloud 9 Boutique Hotel and Spa can begin from a rate of $84. This is subject to change based on room selection and travel dates. For a clear price, input your desired stay dates.
What types of rooms does Cloud 9 Boutique Hotel and Spa offer?
The hotel offers a variety of rooms including Heritage Classic rooms, Heritage Deluxe rooms, and Heritage Deluxe Family rooms. Occupancy ranges from 2 adults to 2 adults and 2 children, and all rooms are non-smoking. Bed sizes vary from Queen to King, with some rooms also featuring additional Twin beds. Room sizes range from 183 sqft to 366 sqft.
Which amenities can guests enjoy at Cloud 9 Boutique Hotel and Spa?
Guests at Cloud 9 Boutique Hotel and Spa can indulge in various leisure amenities. They can rejuvenate at the spa, enjoy the outdoor swimming pool, and take advantage of the sauna and hot tub. The hotel's restaurant, Mountain Club Bistro, offers a modern ambiance and is perfect for a delightful dining experience. On the property, they will find a sun deck, terrace, and garden to relax. The hotel also provides beach umbrellas and chairs, creating a perfect setting for leisurely beach days. For those inclined towards sports, there's a golf course available. Additionally, guests are provided with 24-hour front desk services and access to a shuttle service. These amenities ensure that guests have a plethora of options to make their stay an enjoyable and memorable experience.
Can guests use a pool at Cloud 9 Boutique Hotel and Spa?
The Cloud 9 Boutique Hotel and Spa offers two pools. Both pools are available all year round, located outdoors, and are for adults only. Pool 1 is located on the rooftop, with a plunge feature and a view, while Pool 2 is heated with a plunge feature.
Are there restaurants located within Cloud 9 Boutique Hotel and Spa?
The hotel has an on-site restaurant called Mountain Club Bistro, which offers a modern ambiance.
Are both cash and credit cards valid payment options at Cloud 9 Boutique Hotel and Spa?
Yes, both cash and credit cards are valid payment options at Cloud 9 Boutique Hotel and Spa. The hotel accepts cash as well as major credit cards including American Express, Visa, Mastercard, and Maestro. Whether you prefer the convenience of a credit card or the flexibility of cash, Cloud 9 Boutique Hotel and Spa has you covered.
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