Windsor Guanabara Hotel

The location is convenient. The breakfast buffet (included) is very good and the dinner buffet also is, and reasonably priced.

Arrived around 1100 h and had to wait until 1400 h to check in.

breakfast buffet is very good and so is dinner buffet which is reasonably priced and with late hours

had to wait until 1400 h for check in

This was our last stay before heading to the airport in Rio. It was nice to have extra large comfy beds. Room size was huge, staff all spoke English. Rooftop pool with service was nice. It was also close to some restaurants and shops. We also enjoyed some of the vendors near by. 20 minute ride from the airport and taxis at all hours available. Staff makes it very easy and comfortable being very present out of the front door so anyone not from the area feels pretty safe.

Quite a few homeless and beggars in the area, to be expected in this district, so marked off 1 review point only due to that. But the Staff presence at all hours does make this better.

I requested a quiet location for our room. The hotel placed us in a great location down the end of a hall. Also, we were celebrating our 30 year wedding anniversary. The staff delivered an anniversary dessert and thoughtful note to our room. They also gave us little gift bags with lotion, etc. The free breakfast buffet was really good and the service from the dining room staff members was superb. We purchased the dinner buffet twice and felt it was a good selection for the price. It was very easy and inexpensive to use uber while staying at the hotel. Getting to other locations such as the beach was a breeze. Staying at this hotel for five nights was a good choice for us. There was always atleast one staff member at the front desk or in the dining area who spoke English, so that was helpful since we only speak a couple of words of Portugues. We highly recommend this hotel.

I liked the location and English speaking staff members. Rooms were very spacious. The traffic noise disturbed only little. There were several elevators operating in all 22 floords + few to the roof. Meeting rooms functioned very well. Business Center was ok equipped and the staff very helpful

Perhaps more English speaking staff members The breakfast/lunch/dinner room needs to be updated. It looked and felt more like dormitory area for children. The food was little bit tasteless to my taste. The upper floor steam sauna, swimming pool area and bar was quite often closed. You could make more business to improve that area

Beautiful & clean hotel installations, rooms with nice views, delicious & abundant breakfast, friendly staff, and a location directly in the heart of the center of Rio. They even prepared a sweet birthday decoration beforehand with balloons, cake, etc. for a small fee. 100% recommendable!

Safe locker didn't work unfortunately...

Comfortable room with nice wood furniture, restaurant and breakfast very good.

The surrounding streets are quite dangerous, many people are allowed to sleep on the streets and approaching you; we witnessed a young couple coming towards us asking about the nearest police station because they were robbed nearby church and left without their wallets and bags.

Breakfast was superb! WiFi is acceptable.

Huge lines of people to check-in and out: it took ages to simply get a possibility to ask a question! Not enough staff or poor management? The neighborhood is full of homeless: stinky and not safe. Both nights I was woke up by strangers (a pizza guy who knocked the wrong door after midnight and a group of young guests partying at 3am). Looks like security and guests' peace are not priorities for the hotel.

The location was great for us since we were getting on a cruise ship, because it is very close. We walked to the port with our luggages and got there in 12 mins.

The location! The location is adjacent to a hub of bus stations. There were homeless people all over nearby. It made us feel unsafe to walk around.

Clean, but needs refreshing. Located in downtown close to stores, food, and walkable. Plenty of taxis, buses, and a train from Santos airport to the cruise pier. Train stops across the street. 10-15 minute easy walk to the cruise pier. Close to museums. The lobby staff is awesome and will go above and beyond to help.

Quiet hotel, good hot breakfast buffet, easy to get around, excellent lobby staff.