Borei Angkor Resort & Spa

This is my second stay at this Resort and I have never regretted a single day there! The buffet, although not as extensive as pre-covid, was still delicious and overwhelming attentive to every detail and need I had. I know the buffet will be back to epic proportions when the covid situation relaxes. However, I will say that anything I wanted that was not on the buffet was actually prepared for me when I asked (i.e. sausage and bacon). They even made it special and brought it to my room. EVERYWHERE was a smiling face with amazing kindness. Ratana truly loved the place as well and they treated her wonderful! I have always enjoyed the room and the bathroom is clean which meant a lot to me. Housekeeping was all over the halls in the morning and exceeded our expectations. They even addressed us by my our first name which honestly caught me by surprise that they took such time to notice and detail. Room service needs were met immediatley. The shower water was very hot for those who like it lol. Pool view is beautiful. Although I am not a swimmer I did notice many people enjoying it, large and clean. At night they often have gatherings on the pool deck :) I have never been treated so well at a facility combined with such an amazing price! The property is gorgeous from the very moment you enter the driveway. And it sits slghtly off the main road with its long driveway so the noise is not an issue at all. Very convienent to everywhere. Tuk-Tuk readily available and they staff will arrange everything you could possible need with true opinions to protect your interest as a tourist. The architecture inside is equally impressive. Rooms are good, bed is comfortable, air conditioning is cold, black-out blinds are priceless, and patio is functional.

That I couldn't stay longer!!

The pool area is lovely and there were plenty of sunbeds as the hotel was nowhere near capacity when we visited (Jan 2023). The food in the restaurant for lunch and dinner is delicious, though prices are high by local standards. The breakfast is varied, with both local and Western options. Many dishes at breakfast are available to order such as egg dishes, noodles and stir-fries. The room was spacious and the beds were very comfortable. The bathroom was also large, the shower pressure was incredible, and the massive bathtub was great! I loved the location of this hotel: set back from the road (peaceful) and a short walk into Siem Reap. There is a pharmacy down the road where you can get cheap water and soft drinks (rather than pay hotel prices). I should add that small bottles of water were provided daily with the housekeeping, for which we were grateful.

There are several areas this hotel could do better in order to elevate the guests' experience. 1. Though very friendly, the staff can be a little overbearing. We had arrived from our flight, I was feeling quite unwell, and we were given a full tour of the hotel before being shown to our room. It would be better to be left to settle in. Around the pool or sat working remotely, we were periodically asked if we wanted food or drinks. It would be better to be left to relax / work. 2. Rooms need a little TLC. There were very few plug sockets and only half of them actually worked, which made it tricky to charge devices. 3. They play loud music around the pool. I could even hear it over my AirPods, which put me off sunbathing.

Fantastic hotel with great facilities. Large swimming pool with lots of shaded sunbeds. Well-appointed gym. Plenty of local and Western options for breakfast. The staff are all so friendly and helpful. I was in Siem Reap to see my young niece and nephew who were allowed to use the pool, which was wonderful.

Only slight negative is the location. Nothing is far away in Siem Reap by Tuk Tuk but there isn't much of interest to Western tourists in the immediate area - cafes, restaurants etc. In the very hot season (April) it was a too far to walk to the Riverside & Pub St during the day.

Great staff, who are so happy to make you feel at home. As the complimentary mpv & chauffeur made its way up a spacious front driveway, the Borei Angkor seemed like a verdant oasis of calm in the middle of busy Siem Reap. Mr Watana Tan & his team at frontdesk was very kind to us. He accommodated our request for flexible check in / check out times which was most appreciated.

Not all facilities were fully functioning/available but given Covid times, it was good enough! Although our in-room tub was a standard soaking one, the hotel's Spa (steam, sauna & hot/cold jacuzzi) was a treat to use after our daily temple brisk walks & adventure stair-climbing! We were grateful for the generous portions & variety of food items in our full breakfast deal, even though we missed their New Year's Eve special dinner & show but that was because of our own planning schedule.

What I liked most about the hotel was it is very green: there are palm trees, jackfruit trees, tall trees as well as plants in the whole compound which made it very pleasant, particularly in the evenings. The spaciousness of the hotel both indoors and outdoors was very refreshing. The staff were courteous and very efficient in dealing with requests. The facilities are great. The outdoor swimming pool is big. The spa is conveniently located next to the pool and in a separate building. The spa rooms are very spacious and clean, and the staff professional. The hotel room was also clean and spacious. It had a balcony which overlooks a green lawn. The buffet breakfast was also great. There was local food as well as continental and a wide range of tropical fruits. There are two restaurants, Bakan and Ox Club. While Bakan was average, Ox Club was excellent in terms of food as well as the service. I would definitely stay here again.

Suggestion for improvements: the service at Bakan Restaurant could be improved. We had lunch twice. The service was a little slow and the food was okay. The portions could be more generous.

Breakfast!!!!! It was so well presented with a significant list of options to meet any diet need. Prepared and served by sincerely pleasant individuals. I highly recommend all food service options available for a delicious meal.

Only item lacking was a central guide book available in the room with maps, instructions and eatery options and direction to city sites. However, information is readily available in direct conversation with main desk staff, 24/7.

The staff was incredible. They were all very kind, helpful and hospitable. The hotel itself was beautiful! The pool and patio were both quiet yet fun and lively. Breakfast was delicious with options for everyone. The staff made us feel special celebrating our honeymoon. They surprised us with a rose petal display on our bed when we first arrived. Borei Hotel made our trip to Cambodia one to remember. We would recommend this hotel to anyone planning to stay in Siem Reap!

We loved everything about our stay! However, one thing we believe could be improved would be the amount of seating around the pool area. At one point, we didn’t have space to sit at the pool, as it was already full.

Great hotel, with aswesome, super helpful staff. Rooms are big and clean, balcony is very nice and the swimming pool is perfect. Also, nice breakfast! It is a perfect place to spend your time in Siem Reap between visiting the temples. Just 5min Tuk Tuk ride from Pub Street too.

Area in front of hotel could be fumigated for mosquitos more often. We didn't have any issue at the pool or on the balcony, but in front of the reception there were some mosquitos.

Fabulous hotel to stay at. Outstanding staff who were genuinely warm and friendly. Room was beautiful with lovely views onto the pool. Hotel organised tour of Angkor Wat which was awesome. Breakfast was tasty and lovely on the terrace. I can say the gym was excellent with extremely well maintained equipment modern and clean. Highly recommended and I would stay here again.

Nothing to note

Excellent hotel! large area, great staff, very comfortable. The hotel is very quiet and comfortable! The staff is very attentive and answers all questions. Everyone in Siem Reap speaks good English. Excellent breakfast! Beautiful and comfortable spa and good gym. The reception is always ready to help, order a taxi or give money.

Sometimes there was a little smell in the bathroom) but it was temporary