Crowne Plaza Barranquilla, an IHG Hotel

This is our third time in Barranquilla and this was our favorite hotel. The facilities including the pool and gym were excellent. Breakfast was a fantastic display of food. Our room was very spacious with nice views of the city. The staff was very kind and helpful especially Amaury, the room service cleaning staff went above and beyond without being asked, and the staff at the restaurant. The young staff at the front desk can use a little polishing and put the phones away to tend to their guests better and greet everyone. But we will definitely stay here for our next visit to Barranquilla. The location is fantastic with an incredible selection of restaurants and shopping literally at your step. Parks nearby - really recommend. We entertained our family on the 13th floor for drinks and dinner and had a lovely time. Thank you CROWNE plaza.

The front desk staff needs a little extra training in hospitality

The staff at this Crown Plaza are amazing, welcoming, and kind. The room was clean, cozy, and modern. Everyone was very kind and patient with me being that I don't speak Spanish. I was taken care of from arrival to departure. I loved that rooms are spacious, spa-like, with marble-like tiles instead of carpet. My 5-night stay felt like my own flat in Barranquilla. Very clean, hospitable, and beautifuly decorated. I loved the location, it's in the heart of all the touristy things, and the drive to other activities isn't bad either. Next time, I will have learned some Spanish!

Great and pleasant staff, clean, safe and bustling location, quiet, good breakfast, comfortable bed, and sufficiently nice fitness room -

Room 914 had a shower floor when wet and scary slippery when soaped - had a hard time regulating the water because it was too hot - shower head was small and cheap. Fitness room often did not have enough towels and there was nothing to wipe the equipment down after usage, which caused the equiiment to remain dirty because staff did not clean it either.

Breakfast was pretty standard and the room was excellent. I was there for work so was out most of the day. The bed was very comfortable and wifi worked great, which allowed me to continue working effortlessly. I didn't use the pool but got a chance to visit one of the evenings. It looked great. Amaury and other staff were exceptional as always. Everyone was always eager to assist with anything that I needed, plus I would get these really good local sweets everyday.

I think overall, it was great value for money. I can't think of anything that I would change to be honest.

Staff is fantastic. Wonderful ambassadors for Colombia!

The AC in the gym was broken for most of our trip and I actually plan to write to the management because it was a big deterrent. On thr last day, it aeems to be working. I would like to have some $$ compensation for this, as all three of us (we booked 2 rooms for a week) work out daily - and it was not good for us…OTHER than that - we couldn’t have asked for more from your wonderful staff.

Is the best in which I've been in Barranquilla and I've been in several all 5 stars. The GHL Collection, The Prado Hotel, and others. Is the best among those. Sparkly clean. Staff is the most kind staff I've ever seen. Breakfast is amazing, delicious. They gave us a complementary free juice in our check-in. The staff, again, is super professional. Also they gave me a free coffee once in the restaurant one day that I wanted to have a Colombian coffee. The pool is amazingly beautiful but like in all the pools in Barranquilla never expect a relaxed environment because these people are noisy even in the high classes. It's their idiosyncrasy, it's just how they are. It doesn't matter which hotel you go, as long as you're in Barranquilla there'll be ultra high volume music.

The pool with undesired super high volume music 🎶 if you can call the reggeaton, music. It's not possible to enjoy the pool in that environment so if the pool pics caught your attention but you're a quiet person forget it. You're not going to enjoy it. There's no way of criticizing anything else in this hotel because is perfect in the rest of the aspects.

The hotel is very new and the facilities are very clean, modern and tidy. It’s also extremely well located next to the best shopping mall in town

The shower head didn’t allow for proper water pressure. A hotel at this price point should offer rain showers or similar with sufficient water pressure.

Location 5☆. The bed is very comfortable. Hotel is very clean.

.I had to buy frying pan. Not enough stuff to cook with.. Staff didn't give me right information. Be careful & not use anything in refrigerator because they charge top dollar..if your single & planning on meeting a new person. Prepare to pay $20 to invite her to your room.

It was amazing the attention that we received for for the all staff. Food it was excellent, pool area it was good.

I don't like the spa section I think that is to small for the hotel I try to do a massage but when I see the spa section definitely i don't get the massage

Breakfast was excellent and the staff was friendly and very accommodating

The inconsistent replacement of twirls and toiletries