Best Western Le Cheval Blanc -Centre- Vieux Port

Location, cleaness oh the room, the staff !!!

Wi-Fi not working in the room

The location of the hotel is excellent, overlooking the harbour, and the young lady on reception who greeted us (sorry, didn't get her name, but she looked early 20s with long dark hair) was very friendly and helpful and offered to take one of our bags up to our room for us (my husband uses a walking stick and struggles to carry any bags), which was very kind of her. We had booked into the Alphonse Allais suite, which is huge, with a lovely big comfortable bed, a table and chairs, sideboard, leather sofa, coffee and tea making facilities, a fridge, water, wine, champagne, a safe, a writing area in the lobby of the suite, a massive bathroom with twin sinks, a round jacuzzi bath, and a large walk in shower. The room also has a view over the harbour and the Lieutenance building, Hotel de Ville and carousel and, finally, the piece de resistance - a huge circular smoky mirror which is also the television. The breakfast room is just down a few stairs from the room, and there is a lift is near the breakfast room. The hotel does not hsve on-site parking, but we parked just across the road in St Catherine's car park which is metered (Eur 30 for 25 hours, yes, 25 hours). There was a good selection of items for breakfast and, although the hotel does not have a restaurant, there are plenty within a short walk - try the bistrot creperie just at the end of the hotel - theit crepe pom pom (filled with home made stewed apples and flamed with Calvados).

Only having booked 2 nights!

We had a wonderful stay at this hotel. The staff were so friendly and helpful and our room, albeit a tad small, was really comfortable and we had everything we wanted. The view from the bedroom window was excellent looking out over the waterfront and the exceptional architecture of Honfleur. Being really centrally located, we went out and explored beautiful Honfleur knowing our hotel was conveniently close and we were in the middle of everything to enjoy. We'd certainly stay here again and would highly recommend this lovely hotel.

It's a shame there wasn't any onsite car parking, although we could onload in front of the hotel and then take the car to the allotted car parking space which was about 10 minutes away.

Excellent location. Great water views. (Rooms 220 and 221) Small efficient elevator. Didn’t book morning breakfast but it looked spectacular. Next time. Opened windows for breeze and AC was nice. Staff professional, cheerful and kind. Reserved parking in advance but there is a lot (about 120 cars) just across street that’s much closer. Have US issued handicap placard so parking is gratuit. We didn’t occupy handicap slot / only 2 avail but walk was fine. Parking safe too.

Exterior floors needed vacuuming and hall lights-timers turned off too quickly. Great over street water view but … street lights are bright. Black out curtains did a great job.

A perfect location overlooking the harbour and a gentle stroll from the main part of the town with it’s restaurants. The room we had was on the top (3rd) floor with a view towards the sea, it was spacious, clean and the bed was very comfortable. Reception staff were excellent and both recommended and booked a, non tourist, restaurant for us where the food was first class and not overpriced.

There is no pull in by the hotel to allow for unloading of luggage, the road is narrow and busy and, although there is supposed to be a carpark I’m not sure where it might be, however there is a large public carpark within a couple of minutes walk and, it appears, one is supposed to use the bus stop, just around the corner, to unload luggage!

Perfect location; harbor is across the street with great views and no noise. Around the corner are restaurants, shopping, the cathedral - all within 2 blocks. Staff were terrific! We needed help several times and they were all extremely friendly & helpful.

We had only a bathtub and it's configuration was difficult to manage - hard to describe but it had several levels in a small tub. Our friends had a bath/shower combo which was much better so ask for that

Excellent location with beautiful view. Friendly staff.

The pre-booked paid parking was quite far from the hotel and not so easy to find.

Brilliant location just overlooking the harbour. We had an apartment (just round the corner from the main hotel). We did know there was no lift, but as our apartment was on the second floor it was a bit of a challenge. Breakfast was very nice and the lady looking after everyone was lovely and very helpful.

There was no bar in the hotel. The receptionist told us we had a mini bar in our room but this is not the case if you are in an apartment. Didn’t matter as there are loads of bars nearby. We reserved a space in the hotel car park. This is located up a very steep hill - not for the faint hearted ! On our second night we just paid to park in the public car park opposite the apartment.

Location and friendly staff. Good breakfast.

Most disappointed that despite saying hotel was dog friendly and we paid for him we had to eat our breakfast balancing it on my knee sitting on the bed. There should be a small area designated for dogs and owners in the breakfast room. We expected to eat breakfast in the dining room as we were always found somewhere when we stay in other best westerns. Also an extra pillow would be nice.

We had a beautiful room on a corner which gave us a double aspect view via two windows. The whole town is walkable from the hotel. Parking is very close although you do have to pay. Very old character filled building with just enough modernisation. A/C was great although not in the common areas.

Breakfast was only OK. Croissants were not that great and some of the bread was impossible to cut- very doughy. It was very hot and stuffy in the breakfast room and each morning all the windows were closed. I had to ask if I could open the windows for some fresh air. I did notice that there is a A/C on the wall, so why was it never turned on??