Thalacap Île de Ré - Thalasso & Spa

Great Location Fabulous staff in all areas. Breakfast was delicious and the choices were plentiful. Dinner was great too. Awesome walks and restaurants nearby, catering to all tastes and wallets. There is plenty to see and do on Il De Re. The Marche in Flotte, well worth a trip as is the close by Abbey.

At first sight this place seemed shabby and dated on the outside and could have done with a lick of paint and an update. This did not ruin our holiday or enjoyment of the location. The only downside was trying to book any treatments at the Spa, firstly nothing written in English and very few of the Spa staff were able to explain anything adequately. By chance spoke to the new manager who was aware of the various 'non international' shortcomings and he has a full 'to do list' to rectify these and other issues. Like many hospitality venues staffing is a problem.

The staff was friendly and helpful during our stay. The room was of good size and the bed very large :) The outdoor swimming pool was a big plus (17 m long !) and the sauna as hot as I could wish for. Breakfast was good in term of quality and quantity. And the two meals we had there were also good if not exceptional, with good service as always. Finally, we appreciated the bicycle renting provided on site, with very reasonable price tag (lower than at some cycle shops around). Location is not in the major plus of this hotel but it is very close to the sea still (5 mins walk to the beach) and 10/15 mins walk from Ars en Ré restaurants.

The bathroom lay-out could be improved (a small side door at the shower to not soak the floor..., more clothes hanger allowing more space to dry things...) The indoor pool felt aged, small and with very few functioning jets. The hammam was OK'ish... sometimes cold as it was functioning with some lag between heating cycles

Great position in the centre of the Island, close to beach and Ars en Re centre. Hotel facilities are great, outdoor pool is lovely. Breakfast is good value at 17 euros and lots of it. Gym has cardio and free weights. The staff are very friendly and accommodating. Rooms very clean and tidied each day. Bike hire on site and 10 euros a day. The bed was super king size and ultra comfortable!

We had the fixed menu on the first night which wasn’t good and 35 Euro per person, the Al a Carte looked better. Better value to be had in town.

The breakfast was good. The room with a terrace was perfect for our dog and the dog was made welcome in most areas. We did not have any treatments but enjoyed the use of the pool.

For the style and cost of the hotel the "welcome tray" in the room was a little lacking! It was disappointing to be offered only a buffet meal one evening which was mostly cold food and the only hot dishes were very poor. It was also disappointing that alcoholic drinks could not be purchased until 7 pm.

All staff very friendly and smiling in all areas

The ambient temperature was a little warm throughout the main hotel and the air conditioning was not able to cool the room so slept with the window open

Location

Everything was great

Loved it’s location within easy reach of the beach and a pretty village

Bathroom was very cramped

Relaxing, helpful and cheerful staff

Nothing

Access to the spa was great value

All was good

The bedroom room was nice. A big and comfortable bed. Good blackout blinds so we slept very well.