Novotel Metz Amnéville

The hotel is very comfortable. It has an open bar area and a restaurant area. The staff were accommodating and friendly. We sat in the bar area and had a lovely meal in the restaurant with very nice wine. Our room was a superior double. It was a good size with a mini fridge and a lovely shower room. There were two doors separating the toilet from the bedroom which was good. Downstairs they have a water dispenser which is great for fresh cold water when you need it. They even sell stainless steel bottles for you to use. The pool looked good but we didn’t have time to use it.

There was a strange smell, possibly drains, in the room. We had to keep the window wide open, then we didn’t notice it.

The staff are excellent - very friendly and helpful. They accommodated my request for an accessible room, and it was great that the hotel has rooms (especially bathrooms) catering for those with mobility issues. The hotel is very well situated, only a couple of minutes off the Metz-Calais motorway with ample parking. Check-in was quick and efficient. Our rooms were well-appointed and clean, and the beds were very comfortable. It was really good that breakfast is available from 6.00 enabling an early start. All told, it's the best hotel I've stayed in close to the A4 in this part of France.

The corridors are looking a bit worn. The evening meal took a long time to be served but was very good.

The lobby the restaurant and the oustide amenities are very well, and were perfect for a one night stop on our roadtrip. We love that there is a huge gardenwith large trees, with tables and longchairs to chill after driving a lot. And the pool. Dinner and breakfast at the restaurant were very good. Not cheap, but comfort of not having to leave the premises has its cost!

The hotel has two different "faces": Lobby/public areas and external facilities were recently updated, but clearly the building is from the 1990s, and rooms are a little outdated. They are correct, of course, but you can feel the ageing in this part of the building. Bathroom is TINY, and I'm average size, so beware large people, especially in the shower!

arrived after a very difficult and hot day to a very nice welcome. Another very popular hotel - swimming pool. Nice set up with an open reception area. Room was good - think there was a hair dryer. Breakfast was ok. Little bit of a gift shop. Would keep this hotel in mind if travelling that way again. had dinner in the hotel which was very good, made all the more entertaining by our host whose name I forgot to get but he was a hoot.

Our rooms were way way down the corridor which was a bit of a pain when you have to carry luggage and bike gear, but by then we were into the routine of 2 or 3 trips - must remember to note this in special requests.

There was this situation with diner that I ordered one dish but got two because the staff and kitchen staff had the opinion that one dish was not fitting with the price. A verry happy suprise for me, because these type of service are rare to find.

The smell because of a situation with the plumbing system across the coridor. But they where fixing it during the stay so for us no problem at all.

Parking has plenty of spaces and is conveniently located just outside the main entrance on the ground floor. Breakfast was very good with plenty of choice. Located just off the motorway (2 minutes by car). Plenty of green space outside with a pool and table tennis table. Indoor free table football (although with a cork ball for some reason!) Dinner is of good quality.

Dinner was a bit expensive.

Pool was amazing as well as the surrounding garden! Volleyball, table tennis, sandpit for the children! Big supermarket and French boulangerie just across the road. Outlet shopping center in walking istance as well as a nice park with a lake and a playground plus just off the motorway. Perfect stopover for us!

Friendly staff, in reception, in the restaurant and especially the night porter who coped with me taking the dog out in the middle of the night. It was good to have EV car charging, which worked well. Perfect location close to the motorway and a hyper market.

Personally I would prefer carpet in the bedroom. I know it's harder to keep clean but it's quieter as well.

Overall, very pleased with the quality/price ratio. The room was comfortable and clean. The staff was friendly. Easy access location and big free parking.

We didn’t go for the breakfast as we found it overpriced: 17€/adult for a buffet. We would have preferred a less expensive offer with less choice. Also, the rooms look a bit old, some maintenance and modernisation are needed.

Efficient staff and service and breakfast fine. Clo:se to Tesla Superchargers

There was a pit prop in our room supporting the roof!! I didn't notice it immediately as it was behind the TV. Would I feel safer in a room with a pit prop or without? Never really had to think about it before. Not what you expect in a hotel.