Sheraton Grand Tel Aviv

breakfast was very good with large possibilities. The staff was very helpful and welcoming. The room was looking very modern, first line view to the see. Good TV with various channels. Shower was modern and everything else in the room was in order.

The parking is very expensive, would assume that for guests or visitors it should be cheaper. There was maintenance work in the hotel so business lounge was closed. The noise also was not cmofort while doing meeting in the Lobby. Delivery fee of 18 ILS from the hotel restaurant to the room sounds a bit expensive.

We were upgraded to an ocean facing room because it was our wedding anniversary. It was lovely looking out over the boulevard and all the people! The breakfast was superb and the pool was nice, as also were the meals we had from the pool bar. Also we loved the location because it was quite central, and within walking distance to anywhere we wanted to go, including Jaffa. The hotel looks like it’s been newly renovated and it has a great ambiance when you walk in. Highly recommend to stay there.

It didn’t have a bathtub, and we thought the room should have been a bit bigger, considering how much we paid.

Everything! The location is ideal; near the fabulous promenade. Very safe area, even for solo women travelers. The facilities were wonderful! Everything is comfortable, shiny-clean, and spacious. Get the room with the front view of the Med. But the staff is the most amazing. From the moment of arrival, they were gracious and helpful. From the welcome glass of their special reserve wine, quite welcome after a long flight and late night arrival, to assistance throughout our visit. When I needed to change one of my tours, their concierge bent over backward to find a replacement. He even helped me download the local Gett app for calling for transportation all over Israel. The lobby bar was a great place to grab a light snack after a tiring day of sightseeing, especially during holy week when many restaurants were closed. Their hummus and pita make a great late night snack! The bar tenders are charming and attentive. The icing on the cake is when my sister left her cash and credit cards in the room safe. Just as she realized her mistake on our next stop in Egypt, we received an email saying they found some articles left in the safe. She was able to arrange with the security staff to return her articles. Everything was returned!

A larger balcony would have been nice but difficult to upgrade. Small chairs that would fit on the balcony would be nice.

Staff was helpful. Clean hotel. Breakfast very good. View nice

The car park was not easy to operate and it was not included in the payment

We keep on coming back because everyone is so friendly and accommodating. When we come to Tel Aviv always stay there

Hotel was in a great location and fantastic sea view room where we could see the sunset every evening. Breakfast was amazing and pool area very good.

Rooms weren’t that big and could do with more storage. Pool bar staff were very rude.

Very good and varied breakfast

There was only one place to hang one towel in the bathroom. There was no brush to clean the toilet bowl when needed. and although we asked for one, we didn't get it. No toothbrush and toothpaste. (it is expected in this hotel level) bg

They were amazing. Champagne sent up to our room for our anniversary (on the house) and excellent service. Super comfortable beds too!

That we couldn’t say for longer. Would move here.

A full 10/10, the staff were outstanding, particularly Alicia and Alexandra, who couldn’t do enough, the facilities were spotless and excellent, the food is delicious and the hotel is so well run, with every possible attention to detail.

Breakfast option was amazing Staff was super polite and attentive all over the hotel

The pool staff werent accommodating when we arrived 30 mins before the pool closed even though we just wanted a quick swim and left way before the closing time