Palazzo Gattini Luxury Hotel

The property is luxurious and the views from the garden terrace are one of the best in Matera. There are beautiful architectural highlights around every corner. Stunning!

The property is lovely and so was our room. Unfortunately, the location of our room was poor due to its proximity to a construction site, a well traveled alley and the maids closet. The hotel wasn’t that crowded so it would’ve been nice if we were given a better room or even offered an upgrade. We would’ve gladly paid for and moved to a quieter room….before we had unpacked all our belongings. The front desk had to know that we would wake to construction noise and the incessant beeping of the vehicles that are used to transport materials. If you stay at this hotel make sure to stay on the backside (view side) of the property.

The location was superb, right in the heart of Matera, next to the cathedral. It was easy to retreat to the hotel for a rest after walking up and down Matera’s many steps. The breakfast was superb, and dinner in the restaurant excellent. The hotel parking outside the centre with free lift to the hotel was very convenient.

Nothing to dislike but we expected more “ palazzo” character or atmosphere, being in the centre of such a historic city.

We loved absolutely everything. This was a surprise birthday trip for my husband. This was also our first trip as a married couple so I wanted to make it very special and memorable. Communication with the hotel before the arrival was great, response very quick and no question were left unanswered. Staff helped with booking a pick up and drop off service with a very smartly dressed driver in a beautiful Mercedes. Service on arrival and throughout the whole stay was faultless. Our room was upgraded to one with a beautiful view and a Jacuzzi which was an unexpected and incredible surprise that we were very grateful for. Staff also helped us with booking a James Bond themed guide with Dora and she was fantastic!!! We covered locations used for filming the movie but also lots of Matera in general which was great. I am vegan and let the staff know before the arrival and they really looked after me during breakfast, Service there was also great and staff knowledgable and happy to recommend activities and interesting places to visit in the town. Staff also recommended hotel restaurant for the birthday dinner (Le Bubbole) and wow, we were not dissapointed. Food was fantastic, service impeccable and they really made it extra special for us, especially Pietro. We cannot thank the staff enough for making our stay at this amazing hotel much better than we anticipated. Amazing place and amazing memories. Highly recommended!!!

I cannot think of anything as the whole experience was incredible.

First class staff. Offered us a lovely upgrade to a suite. Great bar. Excellent restaurant Stunning views on to the town

Breakfast was the one negative. Industrial pastries. No home made offerings. Furnishings could do with an upgrade. Somewhat out of date

beautiful hotel. amazing location with great views Team were all very friendly and lovely and kindly upgraded our room to make our stay even better.

having to leave our car in a car park - unable to drive to door. However the hotel did everything in their power to mitigate by messaging us before our arrival as due to road restrictions - they arrange for their driver to collect you.

From start to finish this hotel was beyond exceptional, nothing was too much trouble and everyone was super friendly and so helpful. Really felt like our holiday started when we were collected by the friendly driver!

Breakfast could have been a little more varied.

Location & View were the most impressive in the city.

Not about property but the inner city zone is forbidden for cars without permits so you need to shuttle back and forth to your car.

Staff were wonderful, the location was excellent and the rooms were beautiful.

The time limit on the spa pool and having to pay for it after the first complimentary hour.

- Free upgrade - Design - Position - Customer care

- Strong smell at breakfast (something like floreal essence, definitely too strong) - No solarium/outdoor pool - Plastic glasses for the minibar (glass is more sustainable)

The hotel is beautiful, rooms decorated with so much taste and quality. The staff is fantastic. Location is excellent, walking distance to shops, restaurants, sight seeing locations.