Hotel Jal City Nagano

The room was very spacious by Japanese standards, well equipped and comfortable. If you step out of the hotel you can immediately see the Zenkō-ji Temple in the distance, which is an absolute must see! 7 minutes by foot and you get to the station. Many restaurants and shops in the area and a bus station is very close. We chose this hotel as our base to go see the Snow Monkey Park and we even took a side trip to Matsumoto. Laundry Room is very well equipped, you can even read manga while waiting at a table for your laundry to finish. Staff was super friendly and helpful, we would definitely come back here again for a Nagano visit.

The key is rather chunky and takes some space in your pockets if you only have a fanny pack on you to store things.

Room was way more than I was expecting, stayed for one night, wish I could've stayed another! Room size was big for Japanese standards with a great view of the city and mountains. There were plenty of amenities (The coffee/tea machine was fun to use!), lots of nice relaxing bathroom treats too, thank you! Shower was great and the bed was really comfortable. The breakfast was delicious with plenty of options. The cinnamon rolls and fresh apples were delicious! Would definitely stay again! Thank you!! ありがとうございます!

Wish I could've stayed longer!

The. order twin room had space for luggage and a great view over the city and mountains . It was clean and the beds were comfortable. The breakfast was excellent with a lovely view from the top floor dining room. The location is handy to the train station and you can walk to most things .

The room had clearly had people smoking in it - although advertised as non- smoking- and you could smell it when the room was shut up. Luckily you could open the window so we did this whenever we were in the room.

Great location for the hotel- about 15 minute walk from the station. Close to sightseeing opportunities. Room was comfortable and clean with a nice desk and also a table and chair by the window. View over the mountains was lovely. Very friendly and helpful reception.

The room didn’t have an individual thermostat so room was a little warm however reception spoke to Maintenence when we bought it to their attention.

Really good size room with a lovely big bed that we haven't found in many of our Japanese hotel stays - so definitely appreciated the space :) breakfast was amazing, incredible view of the city and mountains with a lovely selection of breakfast food, drink, and desserts! Lovely staff, and good location (10min walk from station) with nice shops and food market. 10/10 and would definitely love to stay again as very affordable.

It was a convenient location to many areas close by. The breakfast was incredible! The food choices were plentiful, the coffee choices and fruit juices were high quality, and the views of the mountains were a great way to start the day! The room was small, but clean and good use of the space.

The staff didn't really speak any English, but we were still able to communicate with a translation app.

- excellent location, near the station and in the heart of the city - fabulous breakfast, huge choice and local products; attention though, you must be accustomed to the traditional Japanese breakfast, not so many western options - the room was great, pretty big for Japanese standards; the hotel starts to show its age but it's well maintained - friendly staff, very helpful

- everything good

Good location between the station towards the Zenko-ji temple - a short walk to both. Our double room was really small but the corner twin rooms are spacious so opt for that if you can. The breakfast on the top floor has fabulous surrounding views of the mountains and town and a good variety of food.

It was fine.

Friendly and helpful staff. Comfortable room. Excellent view over the city from our room and from where breakfast is served. Breakfast is excellent with a wide range of local specialties on offer.

Nothing to dislike

Location to the station and the temple. Laundry facilities.

Was not able to have breakfast as we found that reservations were required and we were unable to get in. Was not informed when we checked in.