Executive Residency by Best Western Nairobi

The location was good. Though we had only a night stay , there are many options close by for those who wish to go around the place for dinner and shopping . The place was value for money , all amenities in the room makes the stay comfortable We had booked the two room apartment , apart from the bathrooms for each room there was an additional powder area at entrance , which is useful if there are more guests . The kitchenette is loaded with utensils useful for a serve in meals. Microwave , refrigerator and cooking range are also present for those wishing to cook in house too. The small swing in the balcony is a good place to rest with a book .

NIL

The breakfast spread is very good. The location is in a high end area and felt safe. Close to everything that we wanted to do. Location is fantastic. No taxi in the neighborhood but UBER works perfectly if you are ready to pay CASH and very inexpensive.

Nothing to complain about. However since there is no aircon and at 25-26 degree Celsius it was tad warm for us. There are enough stand fans available on request and its comfortable. Being in the ground floor room we had insect repellants and were saved, but nothing that did bother us. A lot of cigarette stubs have been thrown from upper floors and lie hidden in the plants, one needs to clean up.

It had everything I needed - including washing machine, iron, fully equipped kitchen. 2 bedrooms, 3 toilets. It looks like a new hotel. It’s about 10 min drive into main part of town. Used Uber eats a few times as I found their dinner menu limited for children. Stayed in 3 hotels whilst In Kenya and this was the only one to have constant wifi, hot water from a. Nice shower head and a decent tv that didn’t constantly lag. Accommodated a late check out for a small fee. Staff friendly and helpful. Area and hotel Safe to be with children. Nice variety for breakfast. Rooms had nice natural light coming in.

Not much in walking distance around the hotel - but very easy to Uber/taxi anywhere for very reasonable price. No view but wasn’t fussed to be honest.

We had a very nice and spacious three room appartment with two bathrooms, a fully equipped kitchen and one guest toilet. Ther even was a washing machine which came in handy as we have started travalling light. The view from the apprtment was exceptional. Staff particularly Eve at the reception were very helpful. Breakfast was also nice and complete albeit not exceptional. There is room for improvement at the resaturant. Example, we had a T-bone steak wich was not even half inch thick, so impossible to acheive a „medium“ or even „raw“ grade. The chinese seafood-chicken soup tasted like a mere Maggi cube soup with some added seafood and was very salty. The burger was very good however.

There is unfortunatly no garden, only the roof terrace as the plot is a bit on the small side.

Breakfast was sumptuous and excellent. All Employees were very friendly and helpful. A Special mention to Receptionist Bilhah who went beyond the call of duty to assist us. Email communication responses are quick. The apartment was spacious, bright and very comfortable. A very good recommendation from a friend. Will definitely recommend and stay here on our next trip.

Everything was fine.

Excellent wifi, clean and big rooms, good and safe location. Friendly guards at the gate and helpfull receptionist. Ok breakfast. There is a shop walking distance where you can buy food and snacks. The appartment have a full kitchen. We stayed here twice during our Kenya holiday. And would happily stay here again!

The Grove restaurant, it took an hour to get dinner served after we ordered. So the following stay we mainly went to the city to eat dinner. Or had Uber eats. Nairobi Street Kitchen is worth a visit.

Apartment was beautiful and very comfortable. I enjoyed the great wi-fi, Smart TV, comfy furniture, in-room washer/dryer and excellent shower during my stay. Food and environment at the rooftop restaurant was also great. It was a wonderful experience in the middle of my Kenya trip and welcome respite between wilderness safaris! Highly recommended!

Nothing

Loved the rooms, and breakfast was really good and plentiful. The rooms were really clean and quite spacious, and the staff went out of their way to accommodate our needs from offering us and earlier checkin to holding our bags while we were away for a few days

Honestly, not much because what was initially provided was provided on request. Only thing I would request is detergent for the washing machine be provided, and a hanger for air drying clothes.

The breakfast had good variety and was delivered on time.

The master bedroom wall had a foulsmell-is it the paint used or is there a leakage in the piping? In addition, please repair some of the floor tiles of the swimming pool-we have gotten several cuts over the visits. Thank you.

The breakfast had good variety and was sumptuous!

Could you install or have upon order, firmer mattresses like Orthopaedic spring mattresses?The mattresses are relatively soft and caused me to get back discomfort.Thank you.