Santa Anita Hotel

Our check in was a very easy process. We had Dania, who spoke English VERY well. She was very helpful and answered all our questions. Breakfast was located on site. As Canadians we were not used to some of the mexican foods. They have a buffet on site. The waiters served you as if you were ordering from the menu. They brought food and drinks to the table. Even if you ordered an omlete they would bring the omlete as well as other authentic food to your table to try. The waiters were all very well dressed and friendly

Lack of a few English channels. The hotel does need a few touch ups, such as paint and carpeting, but other than that it was a pleasurable stay.

Iliana, who checked us in, was the best part of our whole trip. She was so lovely and friendly and accommodating that she has set a new standard for what it means to feel welcomed. Of course our room was fantastic, clean and spacious and the free breakfast was fresh and delicious, as are all Balderrama hotels, but Iliana really put it over the top. Between her and Fanya, in sales who I met on another Balderrama trip, this is for sure the “go to” for Los Mochis.

Truly hospitable, great location, great breakfast, great room.

área and food was delicious.

when we got there bathroom floor was still wet and slippery. no a/c control was available. the cleaning lady had to get one from another room. extra towels in room would be great.

The tv.it is to small.

Location, cleanliness

Not too strong Wi-Fi

Bathroom needed a little attention to the shower and the toilet paper holder.

Profesional friendly staff. Great restaurant with good food and service.

Bathroom fan extremely loud. Hairdryer didn’t work. Rug filthy in our room.

Place was very nice, staff were great good service. We ordered food, the service was great and the food we ordered was super wand the price was reasonable 👏🏻

The neighbors next door since we arrived till late night they were very noisy. I called the receptionist to complain the noise didn’t stop right away but it stopped. That’s my only complaint

Centrally located and everything clean and in good condition

The payment was very strange as not the overall amount was charged upon arrival and I had to make another cash payment in the morning, when I only got all my change back when I explicitly asked for it. In addition, we asked for a taxi to the chepe train station and got a kind of private driver (no real taxi) who charged us way more than a usual taxi-not really what we experienced in all the other nice places in Mexico.

close to a good restaurant

not Clean at all