Hilton Sibiu

The staff was very friendly and accomodating. We arrived late in the day but had no problems with the check-in. The rooms are a good size and each room has everything and anything you'd need for your vacation: a comfortable king-size bed, two very comfortable armchairs, a desk setup with a swivel chair, etc. The decor might not be to everyone's taste but there are plenty of pictures to get you ready for what you're getting. The spa is spectacular. There's a large swimming pool (suitable for kids as well, due to one end being more shallow), a jacuzzi, 4 different spas (Finnish, aromatherapy, infrared, steam), 2 relaxation rooms, a tea area, and several private massage rooms. I have mixed feelings (but positive) about the location because it's quite far from the city center (about a 10-15 minute drive) but it's very close to the Zoo and Astra Outdoors Museum. Overall I think it's still a great location, especially if you're looking for fresh air, quietness, and relaxation.

About the rooms: We had some technical issues with our room and the response was that if it breaks completely, we're entitled to a room change. Although that's a great offer, it seems that the maintenance person already knew about the issue and it hadn't been fixed for a while. I would prefer that a hotel such as Hilton wouldn't offer rooms where they know there are issues, in the first place. About the spa: The jacuzzi felt a little underwhelming because there are only a few water jets and their power is quite low. The slippers offered by the hotel are a health hazard as the spa floor is very slippery when wet. I'd recommend guests use their own slippers (preferably a pair that does well on slippery surfaces).

Exceptional. Not too close to the city, so if you like green scenery, forests etc. then this is the perfect spot. I also liked that I could park my car right in front of the hotel. Very nice and friendly staff, and a hotel I stayed at twice while traveling to Bucharest.

In my first stay, WiFi kept going down, but in my second stay it was all good. At the same time, it would have been very nice to have the sauna open at least around 10am, so people can go there in the morning as well (it opens at 12:30, so after checkout unfortunately). No doorman. No parking valet. None of these mattered to me anyway.

The mattress is comfy, the room is big, good breakfast

The old bathrobes, the people walking in slippers at breakfast..was a bit confusing, Hilton has a reputation.

Everything

Spa centre should be open from the morning. And not from 14:00

Staff was very accomodating, the room clean and comfortable, good breakfast. Had a lovely time at the spa and a brilliant massage.

The spa can do with an upgrade. Still we enjoyed our time there.

The hotel is local near the Zoo, which was perfect for us. We liked the pool , the elevators with glass walls and the friendly staff. Our room had 2 baths and access to Executive Lounge and we liked that. Breakfast was also good, although I would have appreciated more vegan options.

The room was a bit outdated and not sparkling clean ( cigar box on the balcony, stained old carpet ,an adherence layer in the bathtub that collected dust and unstable toilet lids). Although we were 3 ( 2 adults and 1 child) and the space was big, the sofa was not turned into a bed and I saw no additional sheets, so basically a lot of extra space for nothing. The room temperature was very low and we couldn’t get it to rise not even with the AC on. Lastly, at their restaurant it took a lot of time to get the food and it was not that tasty, which was a big disappointment considering the prices.

The Room was perfect! I didn't go this time for Breakfast, as it was closing too early at 10:30AM and preferred an early Lunch at "Camara Boierului". The Pool is very good as well.

1. The English Bar was closed! What a shame for such a great Hotel not to have a Bar open over the weekend! 2. In my opinion, Breakfast should be included in the Room Price!

comfort of the room

There was no room service available

The hotel was modern and comfortable, with a good breakfast. The facilities seemed good, with a well equipped spa and gym in the basement. The hotel staff were capable and friendly.

It was a little disappointing that the bar was closed for refurbishment, the hotel is on the main road into Brasov, so a room on the front can be a little noisy. But these are minor points.

was Ok

some things got a bit old and need replaced bearing in mind that is a Hilton !