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+1-833-728-2041300 reviews
From
$215Grand Hotel Road, Nuwara Eliya, 22200, Sri Lanka
Reservations:
+1-833-728-2041300 reviews
1/113
From
$215Call for great rates
+1-833-728-2041Spa/Wellness packages
Free parking
Pet Friendly
Indoor swimming pool
Free wifi
Steam room
Kids' club
Sauna
Welcome to The Grand Hotel - Heritage Grand, where luxury meets heritage in Nuwara Eliya, Sri Lanka. With a 5-star rating and located just 1.2mi from the city center, this hotel offers an elegant mountain view and top-notch amenities. The hotel has received 300 glowing reviews and is pet-friendly, making it perfect for those traveling with furry companions.
Guests at The Grand Hotel can enjoy a range of complimentary amenities including an indoor swimming pool, fitness center, and kids' club, all while soaking up the stunning garden views. The hotel also offers a host of paid extras such as wellness packages, a spa, an airport shuttle, and a golf course. With a 24-hour front desk and room service, all your needs will be catered to. Whether you're seeking a relaxing retreat or an adventure-packed vacation, The Grand Hotel has something for everyone.
At The Grand Hotel, guests can indulge in delightful dining experiences at the on-site bar and restaurant, and experience live music and performances. With free Wi-Fi and free parking, you can explore the surrounding area with ease. Enjoy the best of Nuwara Eliya in luxury and style at The Grand Hotel - Heritage Grand.
The Grand Hotel - Heritage Grand takes relaxation to the next level with its indoor heated swimming pool. Whether you're visiting during the cool or warm season, the pool is open year-round for guests to enjoy. Soak in the stunning garden views and unwind in style in this luxurious setting. The pool is the perfect spot to spend lazy afternoons or get in some leisurely laps to start off your day.
Indulge in a diverse range of dining experiences at The Grand Hotel. The on-site restaurant, BARNES HALL, offers a family-friendly ambiance and serves up a delightful fusion of Asian, European, and GrillBbq cuisines. If you're craving American flavors, head to MAGNOLIA for a delicious meal. For a taste of Thailand, the Grand Thai restaurant provides a mix of traditional and modern dishes in a family-friendly setting. Delight your taste buds with a variety of cuisines throughout your stay, satisfying all your cravings without leaving the hotel premises.
For the convenience of our guests, The Grand Hotel - Heritage Grand accepts a variety of payment methods including cash, Mastercard, American Express, and Visa. This allows you to choose the payment option that suits you best, making transactions seamless and hassle-free during your stay. Choose the method that works for you and enjoy your time at The Grand Hotel with peace of mind.
Closest airports
Hambantota International Airport
53.4miSpa/Wellness packages
Free parking
Pet Friendly
Indoor swimming pool
Free wifi
Steam room
Kids' club
Sauna
Kid-friendly buffet
Beach umbrellas
24-hour front desk
Mountain view
Non-smoking rooms
Live music/Performance
Bar
Fitness center
Garden view
Elevator
Room service
Restaurant
Picnic area
Sun deck
Terrace
Garden
View
Free toiletries
Bathtub
Upper floors accessible by elevator
Extra long beds (> 6.5 ft)
Bidet
Private Bathroom
Parking On Site
Deluxe Double Room - single occupancy
1 Queen Size Bed
235 sqft
Mountain view
Garden view
Private Bathroom
Bathtub
x3
+
Experience the spacious Deluxe Double Room with a stunning Mountain and Garden view, free toiletries, bathtub, and a comfortable extra long Queen size bed. Perfect for a solo traveler seeking a luxurious stay. Accommodates up to 3 adults and 1 child.
8.7
300 reviewsFrom
$215Categories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
🇦🇪
Rachel
8.2
8.2
fantastic colonial hotel with lots of English traditions. ground were immaculate and service was very good. the room was comfortable and it was lovely to find a chocolate birthday cake for my mums celebrations. the Thai restaurant was delicious - would recommend for an evening meal. breakfast buffet had plenty of choice.
the spa was a huge disappointment. despite the signs saying silence and to expect a “tranquil” experience - we found children playing fighting and screaming in the pool which made it far from relaxing. we were unable to use the pool for this reason which was a shame.
🇮🇳
Louise
10
10
Thanks to the management
🇱🇰
Patricia
9.1
9.1
Beautiful traditional building with the best High Tea ever! The gardens where amazing! Staff were extremely helpful and friendly. No request was too difficult. Very patient. Bar staff were EXCELLENT at making cocktails. Great prices for cocktails. Excellent local tours including an unexpected impromptu guided tour around the township where unexpected hidden jewels were found.
The water pressure in the shower was poor and we couldn't get any hot water for a shower so we were very uncomfortable and extremely quick showers.
🇨🇳
Катерина
10
10
this hotel is must see if you are travelling in Nuwara-Eliya. Heritage building with a great history, beautifull interiors, old photos in holls, hidden bar rooms etc... we spent couple of hours to explore the hotel. Stuff is very friendly and one of manager even made a small excursion for us while we were waiting. Welcome hot soup was what we needed cz at night is quite chilly outside. The restaurant was pretty delisious and our servant Antony made our dinner even better.
you need to pay for cappucino at the breakfast :) the quality of bath gel, shampoo ets. could be better for 5 star hotel the dressing room in a swimming pool/gym area needs floor rugs, the floor is very cold even if you wear hotel slippers
🇦🇺
Andrew
10
10
wonderful colonial style property with great facilities, excellent staff with a plus for service and attitude. How western hotels could learn the art of grace with an attentive service not just with a smile but a warmth that exudes genuine care and attitude
🇳🇿
Ama
8.2
8.2
beautiful property that’s well maintained. heated pool was great after a long day breakfast buffet and restaurant food was fantastic
central heating/cooling so we couldn’t regulate the room temp to our liking
🇦🇪
Nader
9.1
9.1
The hotel facilities are very nice. Staff are friendly and helpful. Rooms very nice and clean. Location of hotel was convenient. The food quality and selection in general was high.
Shower pressure is very low. Wifi keeps disconnecting (annoying). Service level at restaurants is inconsistent, some staff are quite inexperienced and untrained (but friendly). The gym could use a few more basic equipment, barbell, and lower weights. The food in indian restaurant was disappointing, all preheated and for us below average, although the restaurant seemed to be extremely popular w foreigners.
🇬🇧
Stephen
10
10
We only stayed here for one night, which wasn't long enough to fully explore all the hotel's facilities, but what we did experience was first class. Our rooms were stylish, and the public areas very grand. We enjoyed our dinner at the Grand Thai, and the breakfast buffet was exceptional. Yes, it felt very different from the usual warm exuberance of other Sri Lankan hotels, but the staff were still friendly when you interacted with them, and the service was impeccable. A member of staff approached my father when he was looking at the old photos of the hotel, and when he heard that my parents had been to a dance at the hotel on their honeymoon in the 1960s, he took the time to show us the ballroom, which my father really appreciated. Another member of staff opened up the gift shop and then the jewellery shop for me, so that I could have a look around, patiently waiting and showing me everything she had.
I would have liked to stay much longer!
🇮🇳
Snehal
10
10
One of the most ancient buildings with its sprawling gardens, its location so close to the city, the upgraded rooms were spacious and clean, they have many restaurants serving different cuisines, very exhaustive and delicious breakfast. One of their USPs is their hi Tea that’s curated to one’s likings and served in an interesting way. Every room of the hotel is so beautifully designed and decorated that you feel you have reached those ancient days but yet it’s modern and well maintained. Last but not the least I have to mention the very caring, friendly staff The General Manager Mr Suresh Abbas , Mr Saman Udagama who went out of their way and saw to it we had the best time ever !
Some of the rooms are small but they all clean and well decorated
🇴🇲
Anastasiya
9.1
9.1
The place is super historical. The stuff was polite and nice. Breakfast has a lot of options. The room was big and super clean. The food in Indian and Thai restaurants was very delicious.
The mattress in our room was a bit old, I think it’s time to change it, my sleep was not very comfortable. I was surprised that I have to pay extra if I want to use sauna in the hotel, the hotel prices are not very cheap already why don’t they let guests use all the facilities I don’t understand.
Attractions
Gregory Lake
1.1miRamboda Falls
7.2miTemple of the Sacred Tooth Relic (Sri Dalada Maligawa)
24miWorld Buddhist Museum (International Buddhist Museum)
24.1miNatha Devale
24.1miMaha Vishnu Temple (Maha Vishnu Devalaya)
24.2miAlagalla Mountain Range
30.1miAttractions
Gregory Lake
1.1miRamboda Falls
7.2miTemple of the Sacred Tooth Relic (Sri Dalada Maligawa)
24miWorld Buddhist Museum (International Buddhist Museum)
24.1miNatha Devale
24.1miMaha Vishnu Temple (Maha Vishnu Devalaya)
24.2miAlagalla Mountain Range
30.1miAirports
Hambantota International Airport
53.4miBARNES HALL
Cuisines
Asian•European•GrillBbqAmbiances
Family FriendlyMAGNOLIA
Cuisines
AmericanGrand Thai
Cuisines
ThaiAmbiances
Family Friendly•Traditional•ModernLocation
IndoorFeatures
HeatedAvailability
All seasonSpa/Wellness packages
Free parking
Pet Friendly
Indoor swimming pool
Free wifi
Steam room
Kids' club
Sauna
Kid-friendly buffet
Beach umbrellas
24-hour front desk
Mountain view
Non-smoking rooms
Live music/Performance
Bar
Fitness center
Garden view
Elevator
Room service
Restaurant
Picnic area
Sun deck
Terrace
Garden
View
Free toiletries
Bathtub
Upper floors accessible by elevator
Extra long beds (> 6.5 ft)
Bidet
Private Bathroom
Parking On Site
Accessibility
Entire unit located on ground floor
Upper floors accessible by elevator
Upper floors accessible by stairs only
Activities
Bicycle rental
Bike tours
Cooking class
Cycling
Fishing
Game room
Golf course
Happy hour
Hiking
Horseback riding
Live music/Performance
Live sports events (broadcast)
Pool table
Themed dinners
Walking tours
Bathroom
Bathrobe
Bathtub
Bathtub or shower
Bidet
Free toiletries
Hairdryer
Private Bathroom
Shower
Slippers
Toilet
Toilet paper
Towels
Towels/Sheets (extra fee)
Bedroom
Alarm clock
Extra long beds (> 6.5 ft)
Linens
Walk-in closet
Wardrobe or closet
Business Facilities
Business center
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Dry cleaning
Ironing service
Laundry
Suit press
Common Areas
Shared lounge/TV area
Entertainment & Family Services
Baby safety gates
Babysitting/Child services
Board games/Puzzles
Evening entertainment
Indoor play area
Kids' club
Outdoor play equipment for kids
Playground
Strollers
Food & Drink
Bar
Breakfast in the room
Coffee house on site
Fruit
Kid-friendly buffet
Kids' meals
Minibar
Packed lunches
Restaurant
Snack bar
Special diet meals (on request)
Tea/Coffee maker
Wine/Champagne
Food & drink safety
Breakfast to-go containers
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
Baggage storage
Concierge
Currency exchange
Express check-in/out
Lockers
Private check-in/out
Tour desk
General
Carpeted
Chapel/Shrine
Designated smoking area
Elevator
Family rooms
Hardwood or parquet floors
Heating
Interconnecting room(s) available
Ironing facilities
Non-smoking rooms
Pet Friendly
Room service
Smoke-free property
Tile/Marble floor
Internet
Free wifi
Kitchen
Electric kettle
High chair
Refrigerator
Living Area
Desk
Fireplace
Sitting area
Sofa
Media & Technology
Cable channels
DVD player
Flat-screen TV
Satellite channels
Telephone
TV
Outdoors
Garden
Outdoor furniture
Picnic area
Sun deck
Terrace
Parking
Free parking
Parking On Site
Physical distancing
Cashless payment available
Contactless check-in/out
Mobile app for room service
Screens or physical barriers between staff and guests in appropriate areas
Room Amenities
Clothes rack
Fan
Fold-up bed
Iron
Socket near the bed
Safety & security
24-hour security
CCTV in common areas
CCTV outside property
Fire extinguishers
Key access
Safe
Security alarm
Smoke alarms
Safety features
Access to healthcare professionals
First aid kits available
Shared stationery (e.g. printed menus, magazines, pens, paper) removed
Services
Wake-up service
Wake-up service/Alarm clock
Spa
Beach umbrellas
Fitness
Fitness center
Fitness classes
Foot bath
Indoor swimming pool
Locker rooms
Massage
Personal trainer
Sauna
Spa
Spa facilities
Spa lounge/Relaxation area
Spa/Wellness packages
Steam room
Transportation
Airport drop-off
Airport pickup
Airport shuttle
Car rental
Shuttle service
View
Garden view
Mountain view
View
From
$215Check-in
From 15:00
Check-out
Until 11:00
Pets
Pets are not allowed.
Internet
WiFi is available in public areas and is free of charge.
Age restrictions
There's no age requirement for check-in
Curfew
Come and go whenever you want
Parking
Free public parking is available on site (reservation is not needed).
Reservations
Call us for our best daily rates
+1-833-728-2041Children and beds
Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
1+ years
5+ years
Extra bed upon request
$35 per person per day
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
Cards accepted at this property
Mastercard,
Visa,
American Express,
Cash only
This property accepts cash.
At what times are check-in and check-out at The Grand Hotel - Heritage Grand?
Planning to stay at The Grand Hotel - Heritage Grand? Kindly note that you can check in after 03:00 PM and before 11:00 AM is when you'll need to check out.
Can guests park for free at The Grand Hotel - Heritage Grand?
Yes, there is complimentary on-site public parking available at The Grand Hotel - Heritage Grand. No reservation is required for parking.
How much does a stay at The Grand Hotel - Heritage Grand cost?
The Grand Hotel - Heritage Grand has a starting price of $215 for accommodations. Do remember that actual rates might deviate based on the room and date. Insert your dates for a detailed price view.
Which room categories can I book at The Grand Hotel - Heritage Grand?
The Grand Hotel offers Deluxe Double Rooms for single occupancy, with a room size of 237 sqft and a Queen size bed. These non-smoking rooms can accommodate up to 3 adults and 1 child.
What are the main attractions at The Grand Hotel - Heritage Grand?
At The Grand Hotel - Heritage Grand, guests can indulge in a variety of leisure activities. They can dine at the BARNES HALL offering a mix of Asian, European, and GrillBbq cuisine. Those desiring American cuisine can head to MAGNOLIA or experience Thai delicacies at Grand Thai. Families can spend quality time in the indoor swimming pool, enjoying the all-season availability and the heated feature. The hotel also offers a kids' club, ensuring the little ones are entertained. Guests looking for relaxation can opt for the spa and wellness packages, sauna, or steam room. Additionally, the hotel provides a fitness center and a garden for guests to unwind in. With live music/performances and a sun deck on-site, there is something for everyone at this hotel.
Does The Grand Hotel - Heritage Grand feature a pool area?
The Grand Hotel offers an indoor pool that is available all year round. The pool is heated, providing a comfortable swimming experience regardless of the weather.
Does The Grand Hotel - Heritage Grand have on-site restaurants?
The hotel has three restaurants on site: BARNES HALL offers Asian, European, and GrillBbq cuisines with a family-friendly ambiance, MAGNOLIA serves American cuisine, and Grand Thai provides Thai cuisine with family-friendly, traditional, and modern ambiances.
What methods of payment does The Grand Hotel - Heritage Grand accept?
The Grand Hotel - Heritage Grand accepts payment through Mastercard, American Express, Visa, and also accepts cash as a form of payment.
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