The Erzurum Hotel

The hotel is modern and new plus the location being outside of the city allows for stunning views of the mountains. The facilities are top notch and the staff was very considerate and helpful. The a la carte dinner was very good but the morning buffet was even better. I can only imagine how beautiful the environs of this hotel must be in the snowy winter months. For guests arriving by bus it is only a 200 lira taxi to ERZURUM HOTEL and less than 100 lira to the train station.

I understand that there is no air conditioning because the city experiences 6-8 months of Winter but even with the window open there is not enough air movement to sleep peacefully. For those senior travellers , the bed is a bit low .....easy to fall into but hard to get out of.

Very spacious room, friendly staff and a very good breakfast.

The hotel is outside the town and requires a car or taxi to reach the town center.

Good breakfast and dinner. Clean rooms. Comfortable beds. Staff is very attentive and helpful in all manners. They have a service to the ski lifts and always available.

Heating was not enough in the room. They said there was a problem with the central heating system and brought us a extra portable heater. There was a lack of hot water when everybody comes back from skiing and started to use showers at the same time.

Location is nice and the shuttle is quick to take you up to the mountain. Room was spacious, clean and comfortable! Breakfast was also tasty with lots of options.

None of the staff spoke english, but they tried to be as accommodating through google translate, however there were some misunderstandings, like charging me again for the room even though I had paid through booking.

This hotel is only 6 months old and I hope it stays excellent. Everything was excellent. The staff is very friendly in spite of the language barrier. They even went out of their way to serve breakfast an hour earlier than usual because we had an early morning flight.

Everything was excellent!

Very clean and comfortable. The food is healthy. Close to Palandoken station

Unfortunately nobody speaks English. All the communications were via google translate

It is a nice hotel with respectful stuffs, and good breakfast and good parking place

The location is far away from the city center, and the worst part of the hotel during the summer especially middle august it is too hot during the night because of the lack of AC

very clean, amazing staff, good value for money. it seems to be a ski oriented hotel, must be lovely in winter. spacious 3p bedrooms.

in summer the location is a bit off site, but the hills still look beautiful

Breakfast was very good. Vast selection of cheese and baked goods. Rooms very tidy. Not far away from the city by car.

There was no AC in the room and the windows could only be opnened a bit, since they were secured by a chain. Hence, we could not aerate the room.

It’s the best hotel in the city, the building looks like new and the room was very beautiful and clean, the Reciptionist Ahmed was very helpful and supportive without any limitations. Breakfast was five stars. I strongly recommend this hotel and for sure will book it again.

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