Holiday Inn Express & Suites - Effingham, an IHG Hotel

Clean and great breakfast. The pool, hot tub and sauna were awesome.

Was given that had a shower that accommodated a wheel chair and the water went everywhere on the bathroom floor and had to use all the towels to dry it because I didn’t want to slip on the wet tile floor. Also I decided to stay a second night and they wouldn’t allow me the same rate I paid thru Booking. Same room, never removed my belongings but manager said corporate wouldn’t allow me to extend my reservation (even though the room was available) and charged me a higher rate. To me, that was pure greed.

Everything was super clean. Room VERY comfortable. Pretty, bright, and newish contemporary furnishings, mattresses with dreamy pillow top-like feel - as comfortable as my Sleep Number bed at home. 4 pillows/bed, choice of soft or firm. And the sheets!!! Like whipped cream smooth. Bathroom was immaculate. Chaise lounge-like side chair with a fabulous reading lamp over it, big windows that actually open, Kuerig coffee maker in the room. Breakfast was good, nice selection, pancake machine was fun. Sugar free syrup offering was a nice surprise.

Booking.com price was cheaper than going directly to Holiday inn Express. Would have preferred to stick with HIE site. Disappointed with the current cancellation policy. 2 years ago we stayed at a HIE in Madison Wisconsin for a biking getaway. Cancelled our 2nd night due to poor weather at no extra cost, pretty sure it was because we'd signed up for a loyalty club membership.

Almost everything!! Breakfast was amazing!! Hot and fresh. Didn't feel like it was warmed up from boxes. Fruit was fresh super awesome about the 1 minute pancake maker makes me want to buy one now.

The only complaints I have are in the pool there was a lot of clumps of hair, and needed cleaned/repaint. Same with hot tub. Hot tub timer also controlled pool jets which was cool until other guests shut off. Hot tub did get very hot and was making bubbles.

Believe this is a new hotel for holiday inn express — remodeled and existing hotel — was super clean and new feeling — nice decor, staff was friendly and helpful, breakfast was better than expected. Beds were comfortable- room was spacious. Had a really good stay and price was very reasonable.

Only complaint was access code for wifi didn’t work. Would have had staff assist with it but didn’t really need it so didn’t bother.

The location. I like that it is set back on a single road has options close by. And I feel safe. I have stayed here a bunch of times while traveling I-70 and it has always been clean, quiet and comfortable. The hot breakfast options were awesome. Little something for everyone.

The vending machines were all out and the "pantry" wasnt stocked. The pool had a weird color to it.

Comfy bed, restful sleep after the event. Loved the size & amenities of the room we selected. The sauna hot tub & pool are kept well & the breakfast was delicious.

The only negative couldn't really be helped - aside from maybe some common courtesy - Friday night the volume of other guests lasted a little longer than normal (slammed doors, drunken conversations), I didn't sleep well.

Overall great stay..very clean hotel and staff were great! Would definitely stay here again

My only "suggestions"would be the room floors could use a shampooing and area around pool gets fairly slick for little kids..granted I know they shouldn't be running but kids are kids. Maybe some mats?

My husband left his iPad, iPhone and iPod with charging cords in our room when we checked out. Housekeeping found them and reported to management. Within ten minutes Tammy called us. We were able to return to the Holiday Inn Express to retrieve his media items. We are very thankful the team was able to reunite us with the items

I love that you had the option so a room big enough for the 4 of us that was easily accessible with a wheel chair. Even the pullout bed was comfortable. The staff was very helpful and friendly.

The only thing that was wrong was the blind in the living room area of the room did not close.

The room was large, bright, so comfortable! The air conditioning was perfect. The shower hot, just like we prefer. This Holiday Inn Express is clean! Every area! We have stayed here twice and will definitely stay here again.

Nothing…attention to detail makes this place A++