Holiday Inn Express Hotel & Suites Ames, an IHG Hotel

Breakfast was good - always a good variety, would be nice if they could share a menu online so we can plan ahead based on whats available. Pool was clean and my kids enjoyed it - had depths of 3', 4, and 5' in its deepest section with lots of towels available nearby. Room was comfy and had fridge/microwave/iron. I liked that they had actual bottles of shampoo/soap/conditioner instead of the wasteful plastic mini bottles. Plenty of towels and pillows to make the room comfy.

The beds were really high. Like my 5' mom had to have assistance to get into and out of bed with a step stool. May need to check and ask for an accessible room for anyone who is shorter or has knee/leg issues. No housekeeping services during our stay, so we just had to call the desk for anything we needed, but I don't know why they couldn't at least come to pickup trash?

I felt very safe, it was very clean. The people were very nice.

I went during college move-in, so the price was doubled. That’s the one thing I didn’t like.

The hotel overall was great! Courteous staff and the room exceeded our expectations! Clean room and comfy bed! This will be our new 'go to' hotel when we visit our daughter at ISU!

While it was not terrible, the sound from the hallway into the room was strangely loud. We figured it was because of the large gap beneath our door that caused this. Otherwise, no complaints!

newer features, very quick check in. I didn’t use it but they had great facilities for laundry which is rare and appreciated for travelers.

some hair in bathtub and water didn’t get very hot but otherwise was great facility

Clean facilities. Room smelled cleaned along with the bed linens. When I checked in even though I had booked about a week in advance my room type was not available. It was “overbooked” when I checked in. Thankfully, I was upgraded to a suite for the same price with no issues. That’s how customer service should be. Would definitely stay there again and other Holiday Inns.

N/a

Breakfast was very good. Room was nice. Appreciated the handicapped bathroom. All staff was very friendly. Very clean.room

I enjoyed the breakfast. The most notable part of my visit was there was nothing particularly notable... in a negative way. Nothing went wrong. Nothing was missing. Nothing stood out and made any kind of a bad impression.

The breakfast was awesome! Especially the biscuits and gravy:). The location was great! The only thing missing was a hot tub/sauna.

There was no hot/sauna. Besides breakfast that’s a good perk for the price.

The location was great to take a break during our trip home.

The bed was not as comfortable as others were had encountered along the way staying at Holiday Inn's.

clean beds comfy

Everything