SpringHill Suites by Marriott Kansas City Lenexa/City Center

Absolutely love this hotel! Great location with clean, modern, beautifully appointed rooms. My home away from home when I travel to KC. Staff is very friendly. Haven’t used the pool or gym but they look very nice. Love having a fridge in the room! Also the hotel is next to a lovely green space with walking trails and a delightful, locally-owned Ethiopian coffee shop with exceptional coffee and pastries.

Had to wait for front desk staff to show up so I could check in (and it was around 7 pm, so not the middle of the night). I get that they need breaks but can’t someone else fill in for a few minutes? Tried a loud “hello” but got no response.

complimentary breakfast was good, hotel was clean, staff was great and location was perfect. a staff member that checked us in even offered to set out a cone in our handicap parking spot when we left for our concert because my husband who’s in a wheelchair was concerned there wouldn’t be any handicap spots left when we got back since it would be late. he was right and the only handicap spot left was the one she put a cone in for us! service like that is hard to come by and it was MUCH appreciated!

loved it all!

It was a nice hotel conveniently located. Parking was a little walk.

I had to switch the dates of my trip and not knowing the hotel raised the price almost $100. They said I got an email but I never received anything and was sticker shocked when I checked out and saw the charges.

Once we figured out parking, it was good! Easy access to shopping and restaurants. Staff was very friendly and helpful

Breakfast was a little lacking in hot items and options for people with food allergies . Booked a room with two beds and got a king bed and a couch with a roll out.. not the most comfortable night’s sleep, plus had to make up the bed, which isn’t fun when you’re tired from driving all day

I was extremely happy with the location, cleanliness, and setup. I did not have time for breakfast. Staff was amazing!!

n/a

Breakfast was okay. Because of the number of young athletes and families there, the single server was a bit overwhelmed getting hot breakfast sandwiches out . He could have used another person helping. Selection of breakfast items wasn’t too bad.

The mattress on our bed was too soft. The air conditioner made too much noise-maybe needed to be serviced.

I was with grandchildren. They enjoyed the cereal but were looking forward to the waffles.

The missing waffles. 🙁🙁

This was the perfect family getaway. We loved being able to walk to the market and rec center. Quiet room and excellent service!

Location

My room not cleaned I needed to tell them.

Breakfast on a scale 1-10. I would give a 7. Location on a scale 1- 10. I would give a 10.

Orange juice in the morning