Avani Hai Phong Harbour View Hotel

Great staff at this hotel. A guest came in late after 10pm. from a full day at work. He wanted food, but the kitchen was closed. The bar staff used their food app on their phone to get him some food delivered. That is first-rate customer service. I am looking forward to my next visit.

Nothing to comment on.

The Hotel had colonial feel to it, with a court yard in its centre. The staff were exceptionally helpful. The food we had, was of a high standard. It was position well it respect of local amenities and train station, which was a short walk.

Though this Hotel has a swimming pool, its not one that anyone wanting to swim for exercise would want to use.

We arrived at 10am and was allowed to have an early check-in at 11am. Staff were friendly and ready to help. Room was spacious

The floor of the entrance is extremely slippery during wet weather. I slipped and fell at the entrance. Might be good to put more anti-slip mats

Small details like fruit free of charge in the room.

Bathroom was a bit old and the shower curtain was so-so

Close to HPH port. Close to Main Street.

location and spacious room

musty smell, the bathtub has no none slip mat

The room and facilities

Nothing

Quiet, good location, friendly staff, pleasant interior, good restaurant. I've been staying here on and off for the last 7 years and those are the things to recommend it. The quiet aspect and the quality of the in-house restaurant are the best two features.

This used to be the top place to stay in Hai Phong, but times have caught up and this is now massively overpriced for what you get in a room. Other locations in Hai Phong offer larger rooms for 1/3 the price, and in Harbor View the rooms are the same no matter what you pay, unless it's the most expensive tier. The temperature of the hot water is restricted to be warm, but not hot, making baths in particular distinctly unsatisfying. As is common in hotels, no central room lighting and poorly placed outlets. You have to unplug a necessary room light to access an outlet to charge things. The only free outlet is at the small desk. Covid has forced a lot of necessary changes, this is to be expected, but it is important for a venue to state what changes have been made. In this case the breakfast, which is pretty much the primary reason to say here rather than other more affordable, spacious, and comfortable venues was changed to a menu that was set along a limited line of options, and those were tiny portions at that. The food quality at the restaurant is excellent, but the prices are, as is common in hotels, between 1.5 and 2x more expensive than it should be and the drinks are weak. In all honesty, after 7 years of frequenting this hotel as a rare option to relax and unwind this may be the last time I stay there.