Residence Inn by Marriott Montreal Airport

Unfortunately I cannot properly rate this hotel. We arrived in Montreal extremely tired and hungry after an overseas flight was delayed and we missed the last connection of the night. I booked the Marriott Residence Inn at the last minute, but we mistakenly got off the airport shuttle bus at the Courtyard Marriott. The hotels share a shuttle bus. Due to the computer system being down, we were unable to properly check in and did not discover we were at the wrong hotel until morning. Much appreciated the staff letting us get into the room before the computers were sorted out. But perhaps the shuttle bus driver could give more info to passengers as he is dropping them off.

I had a problem with a night front-desk clerk while check-in, but next morning I had a chance to meet Mrs Ana Oliveira (General manager assistant) - and everything was fixed in 3 minutes!!!! Mrs Ana Oliveira is a HIGHLY-PROFESSIONAL person and a beautiful woman! Thank you, Mrs Oliveira for everything you've done for me! Besides, breakfast is really good and employees in restaurant are VERY smily and nice!

We had to book here on a spur of the moment change and had to be close to the airport. We were delighted with the size of our room, the friendliness of the front desk staff, and the breakfast was excellent! The oatmeal bar was a great treat from packaged oatmeal!

We ate dinner at the restaurant and it wasn't amazing- no, we should not have ordered fries and they were cool and unsalted. The burrito bowl was a lot of rice with cooler than normal toppings that should have been warmer.

Spacious room for our weather related and unplanned travel delay. Clean and comfy. The suite option was perfect for our family of four, especially given we were further delayed and had to hang out for several more hours. We had the space to do so.

It's not exactly an airport hotel, more like airport adjacent. It was an 20 - 25 minute drive - longer given the bad weather. In the end, we had extra time to make our delayed flight, but it you need close proximity to the airport, you are likely better to stay much closer, even though you will likely pay more.

Our room was excellent. The bed was very comfortable. Staff were extremely friendly.

We have been staying at this hotel for many years prior to Covid as well as several weeks during the pandemic. We fall were extremely disappointed with the breakfast. Everything was dry and way over cooked. Even the waffles were dry and heavy. Finally we decided to have breakfast at the Marriott Courtyard, which was excellent. This was an added expense.

The room was able to accommodate my family of 3 and also my son's family of 3 which included my 1 year old grandson, I really liked that part. The housekeeper was very nice and did really well when she was requested. The swimming pool was the best, we live where there is none and having my 10 year old swim per day was excellent. The parking was also very convenient.

Room service would be great.

Our room was clean, spacious and very comfortable. Excellent staff.

The complimentary breakfast wasn't good. Everything was overcooked and very dry. Prior to Covid the hotel had a great breakfast which was included in the price. We ended up paying for a good breakfast at the Marriott Courtyard located next door.

The hotel was excellent, comfortable, clean and surprisingly luxurious bathroom. Breakfast was very good for the value.

Not getting free parking :(

I loved the layout of the room, felt like all spaces were used accordingly. Didn't feel like there were any unused spaces.

Entrance to the Hotel itself was a bit confusing, I ended up at the Courtyard Marriott rather than the Residence Inn.

The breakfast was excellent. The ladies at the breakfast were very kind and helpful. They went beyond with their customer service.

I didn't like that the hot tub was not working