Hotel Milan Speranza Au Lac

Ideal position. Use of beautiful pool in hotel nearby. Friendly and helpful staff. Spotlessly clean rooms. Delicious copious breakfast. Air-con worked well. Very good value for money. Soft big towels. I would stay here again.

Scratchy blanket but it was hot enough not to need it. I read another review on here before going so took my own little pillow as hotel pillows are hard and flat. Mattress hard but didn't stop me sleeping.

Staff very helpful with every enquire. Main ding room staff great, Rafa attended to every need. Menu was good, loved the duck, veal, fish, sweets variety great. Pasta a bit too aldante for us. Size of servings pleantiful. Hotel local and views from both 602 and 314 superb. Loved our stay and would come again. Apart from issues in “we didn’t like” section below would highly recommend this hotel.

Breakfast could have had a bit more variety ie: good sausages and fried tomato. Bed mattress in both rooms were very hard. Ended up with sore hips and shoulders. Room 314 was very cold. Had to get an extra blanket. Room 602 was fine. Warm because it got the daily sun exposure. Aircon - had to ask front desk to turn it on there so you could use it in your rooms. It only worked on cooling, does not warm rooms so that is why we needed an extra blanket to keep warm in bed

The hotel is in a beautiful area with lots of swimming and restaurants nearby. We loved stresa. The hotel is a tiny bit old and has that classic grand hotel vibe. The bedspreads and carpet could use an update. But the staff was really nice and we enjoyed the stay. There is free parking in a safe garage at a nearby hotel and it was free to bring my dog. The pool access is also at hotel Regina which is next door. Breakfast was wonderful with a lot of options and fresh squeezed orange juice. Overall we loved our stay

The carpets in the hotel seem a bit old. Would have been nice if they had slippers in every room because of the carpet. The comforter also seemed a bit old. But our mattress was new and the bed and sheets were super comfy.

The Lakeview balcony room is a definite must here., the views are sensational . The hotel is in fact two adjacent hotels, Speranza & Au Lac . We were accommodated in the less attractive Speranza part though we chose to have breakfast in the much nicer Au Lac restaurant . Access to a luxurious swimming pool in a near by grand belle epoch hotel was a plus. Location was fantastic in the centre of town and conveniently opposite the Ferry terminal

Rooms in the Speranza hotel were of a good size but the bathroom was in need of updating . Plug sockets were of the older variety though it was possible to buy an adapter at reception.

We enjoyed our top-floor Balcony room overlooking the lake ( room 546 ). We sat out there at every opportunity and fortunately the weather was wonderful. The dinning experience, two dinners and breakfast each morning, was fantastic and wine was very good and reasonably priced. Carmelo and the team, including Natalia, were fantastic with a welcoming smile on every occasion. The lactation was great, walking distance to everything including the boats and old township.

The room sound proofing could have been better.

The staff went beyond expectations to help with my requests, especially Lucia and the two other reception staff (sorry I forget their names, one was possibly Andrea). Even though they could not get our rooms next to each other, they chose the best room options for us and we were very happy with the rooms. They were super efficient and super friendly and nothing was too much trouble for them. Breakfast was very good, and the location of the hotel is lovely.

Nothing. Except possibly my greedy husband thinks pancakes, and a sausage option at breakfast to go with the eggs and bacon would be very nice, thank you :) Otherwise, absolutely nothing to fault

Ideal location for both the general area and the town itself. Very good buffet breakfast with an extensive choice to suit everyone. Select a lake view if you can, as the views are stunning.

Hotel information in the room could be better (for instance, it does not say that you have to ask Reception to switch on the air conditioning to individual rooms, and that they will sell you a special plug adapter to allow the 'normal' European plug adapter to be used with UK plugs).

This hotel is in a great location right across from Lake Maggiore and the ferries that take you over to the three islands. ALso close to many restaurants and shopping alleys. Staff at front desk were helpful and friendly. Breakfast was a buffet and very good. Room was small and bed was a single but OK for just one night. Try to get a room away from the cathedral next to property because the bell chimes very often and its very loud!! other than that a nice property to start off our trip.

Bed was hard and small.

Very clean and welcoming. Really good position, lots of restaurants and shops nearby. Triple room had lots of space, roomy bathroom with bath and separate shower. Staff were all very pleasant and helpful, and responded very quickly to any request. Kettle and minibar available on request. Plenty of breakfast, continental and also bacon and scrambled eggs.

Could have done with more plug points, 3 phones to charge, kettle and minibar but only 2 sockets in room.

The staff is very nice, the rooms are good and very clean. The restaurant is excellent for the breakfast and exceptional for dinner. The view (lake view room) is gorgeous and the balcony is very handy. The hotel is split into two buildings, ours had 2 elevators (dont know about the other building). The location of the hotel is on the pedestrian area but outside the ZTL, which is absolutely perfect!

The hotel does not have a parking space of its own, instead it has an arrangement with the Regina palace parking. It is OK, but it is far from the hotel. You can, however, park your car next to the hotel to drop your luggage and check in/out and then move the car to the parking spot. Our balcony was full of spider webs, it seems like it's been a while sine someone cleaned it.