Dreams Playa Bonita All Inclusive

A very nice and quiet hotel in a very secluded part of the beach. Beautiful territory. Rooms absolutely correspond to the photos here on booking.com. We loved the views from our room especially at night as you can see the ships queueing to enter the Panama Canal.

Though the hotel is described as all-inclusive the choice of food for lunch and dinner is very limited. Only one restaurant - cage at the beach open for lunch and one of max two open for dinner. Maybe it was because during our stay there were not so many guests though we stayed here December 20-23 which is Xmas season. No night entertainment at all which we did not mind at all

It was very relaxing. The grounds and pool were beautiful. The room had all the comforts of staying at a nice hotel. And the food was good.

Honestly, the sales tactics got old really quickly. We were there to relax. We didn’t want to be bothered with that. I felt sorry for the staff.

The people we met at this facility was so nice. Everyone is welcoming. The drinks are better on the premium side as far as options but it’s quieter. The activities at the family were fun they had something different every night. The karaoke and bingo were fun and funny. The host really made it worth while. Eric, Rueben and Armani at the bar made the trip even better. Ask Eric for an Mango Tango it’s so good! The rooms were cleaned daily and cold. This was nice because it was very humid as soon as you opened your door. There is a lot free animals. Be sure to not walk through the grass in the dark!

There was fruit flies everywhere at bars. As my friend said “I’m sure we then drunk a few”. Our phone in our room didn’t work the first few days and housekeeping never wanted to give us enough face towels. So I recommend bringing your own towels if you’re with a larger group. The food is MID! There aren’t many options to eat. The Americanized food is disgusting and the only option for lunch on most days. The snack bar is good but you have to go early bc the will run out of everything. Some of the activities didn’t have anyone there so that we could participate in it. This resort would be better if they had better food options and stronger drinks.

The grounds are nicely kept up and landscaping is very nicely manicured.

Property appeared a bit outdated. Could use an upgrade to the rooms as it looked somewhat on the older side. It was clean but outdated. Also it doesn’t have a swimmable beach. Very rocky shoreline/ beach with mostly brown water. Not sure if that’s because it’s so close to the opening of the Canal and debris from ships.

The location was great, was off the beach and close to the supermarket The views were amazing The staff was very friendly I love how the resort had activities everyday The food was really good! There is always something to do here Either you can book a tour or stay on the resort and do kayaking or hit the pool

Wish the restaurants would switch up the food a little They were serious about dress code at the restaurants I definitely didn’t like how as soon as you get there, there are ppl who try to sell you stuff or get you to buy a membership. There is always one front desk person ! If you need to get an Uber you have to let the front desk know bc they have to let the gate person know to open the gate. Stood in line for awhile just to tell him I booked an Uber. Needed to checkout and stood in line for 40 min just to checkout. Gift shop prices are kind of ridiculous They are selling straw hats for $71

Little entertainment activities, only 3 restaurants, rocky beach and spotted roaches in one of the restaurant and hotel hallway

Nice gym, comfortable beds with great view and friendly staff. Provided free Covid testing for USA traveling guests

The staff were incredibly friendly and helpful, even to the point of remembering your name and favourite drink orders :) It’s also a beautiful property and there were three pool to choose from, with lots of cabana space and a few directly on the beach as well. The a-la-carte dinners were way more delicious than I was anticipating for being all-inclusive.

While a “pandemic” has not rooted itself as an excuse to limit service, I was a bit disappointed that there was only one restaurant open per meal. You don’t get to choose, and that wasn’t disclosed in the beginning. I paid for the preferred club to get a little extra, but i didn’t get any of the perks except for the lounge access, and the preferred club pool was open for every guest, and the preferred club poolside bar was closed. Basically, I paid more to get the same thing as everybody else.

We really enjoyed our staying. The property looks good, it can be better in terms of aspect. The painting on the walls from the outside weren’t good enough and there were some issues with the air conditioner in one of our rooms but it was solved asap we told them.

The only thing is that the lunch is not included when we check out. We think the prices are high and at least a good bye lunch must be included.

The food was on the whole delicious! There were a range of buffets on each day. Delicious bread. We loved the seafood restaurant. Staff were exceptionally attentive and pleasant. Free kayaks were great to kayak with the diving pelicans at sea! Lots of activities available from yoga, archery, gold and dance all available on the daily QR code. Good quality booze kept us very happy too! Bring your own reusable cup to save plastic cups required by the pools.

Maybe the rooms are a little tired but they were very comfortable! check in included a pushy sales pitch for their rewards program - but if you know what it is it’s easy to say no and they were very respectful of that.

The food was exceptional-very tasty with lots of options. Ivonne was wonderful because she handled a situation we had with laundry service with respect and integrity. After our issue with the laundry service, she exceeded our expectations by acknowledging our 30th wedding anniversary with $200 in resort vouchers, a celebration banner and delicious dessert plate. We never expected any of that so those were a pleasant surprise.

I think that the wait staff could benefit from extra training in how to provide service to all people regardless of language barriers or culture differences. For example, in sales, the customer is right and more times than not, the salesperson has to let things go even when they want to fight back. The wait staff could use a few lessons on how to control their emotions when they have a demanding guest.