Hôtel Astoria

The best thing about this hotel is that it is located very close to the Geneva main train station (Gare Cornavin) and to most of the tourist attractions of the city. There are plenty of shops (including Coop), stores and restaurants nearby. We loved the liveliness of the area the hotel is situated in. The room size was just ok but it was very well kept. The bathroom too was comfortable and clean. The staff was polite and helpful. The lift and room amenities like mini refrigerator, kettle and stuff for tea/coffee were nice.

The air-conditioning was just about ok, could have been better especially in the month of July.

Extremely helpful staff! We were hot in our room due to unusually high temperatures that day and staff arranged a large, dehumidifier fan very quickly. Staff also assisted us in late check in and arrangements for mailing item left at the hotel by our son very quickly and with care. We are extremely grateful for the care and help the staff provided through our stay and resolving issues that could have been disastrous. The rooms are quiet and clean and we appreciated our multiple rooms were close together. Restaurant is attached for easy meals before heading out for sights. The hotel is also extremely near train station for ease, but quiet in rooms.

The staff, including receptionists waiters and waitresses and breakfast chaps were all excellent k. The Britannia bar, part of ghd Hotel and made me welcome. The salmon was to die for and cooked to perfection. Nice choice of drinks too. A lovely week with lots to do Le Jet d'eau, Chair & Red X museum, UN, CERN, Old Geneva, St Peters Cathedral Inc bell tower and view, lots if nice restaurants, pizzas were brill plus the amazing BOTANICAL GARDENS & Alex the 6ft 5 inch tall gardener plus ALL FREE TRAVEL on boats trams and trains and buses. Superb week and ghe tele has BBC 1 BBC 2 and BBC Four, ITV1, Itv1+1, itv3 and itv4 & BBC World News & Oman TV and JTV !!

The local Swiss tax was extra and not mentioned and should l think have been included on the price details more obviously before I booked

The location is absolutely perfect for me - right across the square from the main station, with frequent trains to the airport less than 10 minutes away and other local transport immediately to hand, and close to the lake and the old town. The Astoria has everything I need when visiting Geneva - very friendly and approachable staff, comfortable room with all facilities and excellent wifi throughout. Breakfast is served in the linked Britannia pub next door, which you can directly walk through to. The Britannia offers a good selection of meals and drinks at all times. I try to stay here whenever I visit Geneva and it's never let me down.

Everything was fine for me.

Everything very nice and tidy. Red carpet clean. In the bathroom, two sinks, on a stone slab. The mirror in the bathroom is very large. The mirror in the room shows the whole figure. Attention to detail. The hotel is in a good location, between the train and bus stations. After confirming the hotel reservation, we received by e-mail free tickets for all public transportation through Geneva, for the entire stay at the "Astoria" hotel.

We were on the first floor. The overall nice impression is slightly spoiled by the canopy that stretches along the entire hotel and should be maintained and cleaned more regularly. It slightly spoils the very nice view you have from the first floor window.

Location is wonderful!! And the rooms are air conditioned!

The breakfast was in the bar next door — and was quite good. However, when I checked in the hotel staff asked if I wanted to prepay for breakfast. I said yes. I later realized we wouldn’t be able to take breakfast at the hotel bar on the second day because we had an early flight. The hotel said they “couldn’t” refund the cost of the second days breakfast, and commented “that’s why we recommend paying when you eat”, even though they were the ones who suggested I prepay! Very infuriating!!

The location is excellent. The room we had was spacious with comfortable seating . The balcony was great to have with views of the basilica. The balcony was ideal given the fabulous weather.The air-conditioning was excellent.The transport ticket was invaluable for getting to and from the airport as well as all around the city. Great to have a fridge and kettle,tea etc replenished daily when rooms were serviced . Staff on reception were more than helpful and all staff we came in contact with were courteous.

The location was great with proximity to the Cornavin train station and the Metro shopping. Easy access to most bus routes either from Cornavin, Chantepoulet or Coutance. Close to the Basilica of Notre-dame de Geneve which was a plus for me as I could attend mass. Free taxi was provided from the airport with the booking. The taxi driver was very pleasant. The room was clean and the bed was comfortable. The staff were nice and always eager to help especially the tall guy (forgotten his name) at breakfast. He was always polite and joyful.

The breakfast was not included in the price which was quite high. Breakfast was the same everyday.

Location couldn't have been better. Place de Cornavin, the heart of Geneva. Right across the road from the main railways station. Excellent transport links. The hotel has retro interiors. Though a bit dated, (as much as anything else in the area) the hotel is very well maintained and rooms are spotless! I definitely recommend it to travellers!

The room could do with a better temperature regulation system. It was a bit too hot for me. I tried keeping the window open but the noise from the street was annoying.

Great position(close to the train station and walking distance to lake.) There was a well-stocked supermarket very close by to enable purchase of items for a picnic by the lake or on the train. Oh joy, there was a kettle and mini fridge in the room (uncommon in Europe it seems.) The room was very clean. We could open the window for fresh air and close it at night to block out traffic noise and turn on air-conditioning. Clean comfortable beds.

The bathroom was a bit tired, but it was clean and everything else made up for this.