⭐️⭐️⭐️⭐️⭐️ We loved the hotel manager, who was friendly and spoke excellent English, he was cheerful and welcoming every morning at breakfast. Breakfast was also 5 star 🌟. Amazing continental selection, plus full cooked breakfast every day! We loved how peaceful and quiet the hotel is. It is just a 20 minute walk (down a very steep hill, so a little tougher on the legs on the way home after a meal) from the main village of Canillo. Rooms were super clean, and beds really comfy and very spacious. Cleaned daily, including the little kitchen area. You can choose to have just the fridge and sink part of the kitchen for free, or pay an extra €10 to use the microwave / hob. The little spa was great - open from 3-10pm daily, and children are allowed in as well which is nice. When we stayed in February half term, there was no snow in the village of Canillo, however as soon as you get in the Canillo cable car and start to travel up the mountain you see snow! Canillo cable car is easily reached by using the hotel shuttle bus service that runs from 9-5pm (inline with the cable car opening times) However we choose to drive down ourselves and park in the multi story car park attached to the ski lift - just to make it easier, as we then left skis in the car overnight. If you have a ski lift the car parking is 50% off so for a full days car park you will only pay about €3 (as it is 25 cents per 15 mins) Free parking is available outside the hotel in their car park, however if you arrive and it is snowy you have the option of a paid undercover car park 🅿️ Pic Negre ski shop next to the cable car had run out of ski rentals when we arrived Monday morning, they directed us to Elite Sport just a short walk away in Canillo and they were incredible , so friendly and helpful and really reasonable priced!

Honestly, for the price we paid, it was brilliant! It would have been lovely to have had a pool, but for the price you pay, the lovely little spa is a fantastic addition!

Excellent hotel although the “cooked” breakfast leaves a lot to be desired. The cold greasy streaky bacon, cold rubber fried eggs along with cold hot dog sausages need replacing with decent bacon,real sausages and decent fried eggs especially for English visitors, also possibly not made an hour before breakfast. Other than that an excellent hotel experience, room fantastic and spotless, staff great, spa was excellent, under ground secure parking which is free for bikers is excellent although the entry card refused to work for me on the only two occasions I went out on the bike during my three night stay which meant going through reception and pressing a button in the garage to open the door which was a tad inconvenient but not a deal breaker at all.

Naff breakfast, garage door card didn’t work 👍

One of my faves of my one-month trip, not in the least because it offered amazing value. The hotel seems geared more towards winter sports tourists, which was reflected in a lower price during my summer visit. The hotel itself is clean, well-equipped with a gym and spa, the staff was very friendly and my room was super spacious - more like a proper apartment size.

Because it’s geared toward the winter season, airco was lacking, which meant my first night was too hot. Afterwards the outside temperature dropped, and the room temperature was immediately more pleasant.

The hotel was spacious and light, with excellent views over the town and mountains to front and mountains to rear. Our suite was very spacious and lots of storage and very comfy bed. The staff were all very knowledgable and helpful, and spoke English, in particular Alicia gave us advice on restaurants and booked for us. Perfect location for us - quiet location with car park, so no hassles with parking, but only 15 minute walk to centre of town. Breakfast buffet was topped up regularly so all very fresh and an excellent selection. Used the spa facilities which were all clean and working. Excellent location easy access to view points and Pont Tibeta - suspension bridge.

The hotel has all you need to make the stay comfortable. Generous breakfast, spa facilities, possibility to rent and store skiing equipment, free parking. Our room was very spatious. Very limited noise from sorroundings and adjacent rooms.

Breakfast room crowded and noisy at peak time with many kids running around. Daily cleaning could be improved. Internal jacuzzi in spa does not look well kept and clean. Room furniture a bit old.

The suite was large and comfortable, with all the amenities you could want, including a full kitchen if you need it. The spa is open every day, with a sauna, stream room and two jacuzzis, one outdoors. The hotel is situated just about half way between the Spanish and French borders, so access to anywhere in Andorra is straightforward. The hotel breakfast selection is huge. You will find something for every taste, and special diets are catered for (gluten free, coeliac, vegetarian). Ramon, the host, speaks excellent English and can recommend places to go and restaurants to eat in. If you don't fancy going out, a pizza can be ordered from the front desk. A very enjoyable stay, and we will definitely be going back.

There's not a lot to say here, it was great. The only criticism would be that the spa loungers need replacing.

Spacious 2-room apartment, cosy beds, large bathroom. Everything was very clean. The spa (15-22h) was great, small whirlpool outside, sauna, very relaxing! A big Plus! We were given free bathrobes, had a lot of towels in our room. Free parking was amazing! View from the room was great! Check-out until 12!

Breakfast could have been a bit more appealing, things seemed to have laid there a few hours. It also said "3€ for orange juice", although nobody asked for it or seemed to care.

As a whole the hotel is OK but not outstanding. Probably more suitable for winter sports. We stopped there just for the Tibetan Bridge. Bed room and sitting room are separated rooms.

No hooks for clothes. No extra pillows. And the best: - Kitchen corner is hidden in a locker and you have to pay an extra 10 € to get the keys. So no fridge. Very miserly !

The breakfast was great, the SPA was also really nice for being included in the price of the stay. The room was very spacious and the bed really confy. Great stay overall.

The sauna I think was not hot enough, while the hammam was too hot, or at least compared to what I'm used to.

A wonderful place to stay, lovely comfortable rooms, quiet hillside location looking out at mountains on all sides, easy parking and friendly diverse staff! We extended our stay twice to stay 2 days more than originally planned as we enjoyed our stay and visiting Andorra so much. If you're a hiker, biker or general outdoorsperson this is the spot.

Nothing major for me, we loved it! Probably just a warning for people that regularly frequent the higher end sorts of hotels, I'd suggest that this is a relatively basic four star hotel. It offers excellent value for money but note some of the facilities are small and in places a bit tired. If we had to pick one small gripe it would be that the water in the spa was a bit too cool for us, I think we've probably spent too long in spa's if this is the only thing we could fault them on!