Hotel is very nice, good rooms (bigger than it seems in photos), breakfast is very good. Games room is lovely, additionally to that hotel has a nice lounge area, ski cupboards with drying facilities for the ski boots.

Paid-for and very expensive spa, paid-for and expensive transfers to ski lift. Together with our group we would have preferred the room rate to be a little bit more expensive but include these extras, otherwise it feels like you need to watch out for optional extras. The fact spa comes with a separate fee is not very clear on hotel's website.

This is an exceptional hotel, everything about it was amazing. the design and history behind the property is beautiful. The room was super clean, the bed sheets were crisp clean and the finishing of the room and bathroom was top quality. the property has a gorgeous garden and restaurant. the area around the hotel was beautiful. It is situated outside the city but surrounded by beautiful nature, perfect for outdoor activities. The staff of the hotel made my vacation super nice. They were very friendly and helpful, they actually make you feel like you are a part of the family. I would like to thank them starting with Mr Hamed the Gardner to the owners of the hotel. I would like to mention Mr Giordy and Ms Luisa thank you for everything. I will definitely book this hotel in my future travels.

little far from the city

Magnificent. We traveled the world a lot in our lives already but this one was definitely made into one of our top favorites! The rooms are cosy and the bed makes you enjoy your night just like it should be on vacation. You sleep like a baby. The spa is exactly as on the pictures and beautifully relaxing. The view from the hotel is spectacular, and you can even enjoy it from the restaurant. The best is the very friendly and helpful staff: we got stuck in the snow and they came to help us; every wish we had in the hotel was considered and followed and last but not least the restaurant on site is very good with local dishes. You everything close by: 20min to Andorra l V, hiking or other restaurants to change a bit. This place is most definitely highly recommended and you shouldn't miss you lr chance to stay. We will definitely be back. Thanks for this beautiful vacation!

None

Customer service provided by Louisa was superb. The property was beautiful and serene, with wonderful hiking trails. Although the restaurant was closed the evening we stayed, we were given excellent recommendations as an alternative. Breakfast was wonderful. I would definitely stay here again for longer!

We could have used better directions/signage.

The vibe😍 ,the view is stunning 🤩the neatness of the room, it was very clean ,very well decorated,The owner of the place met us at the reception area he was very kind and helped us with every thing we needed.

there is no privacy between the sleeping section and the bathroom; in the double room it was a clear glass wall and door,in the suit it was a curtain .

Everything is perfect. Very comfortable, the staff is amazing and welcoming. We always felt welcomed and refreshed. The restaurant is amazing, great food and views.

Absolutely nothing.

Modern design. Fabulous views and away from the town - it was quiet.

Generally, dark - low level lighting and dark corridors - part of the very modern design.

Almost all was perfect. The views are stunning, the accommodation authentic and the staff was friendly!

design of the rooms restaurant

spa not included in the price of the room small rooms breakfast could be better

The employees are very helpful and sympathetic. The restaurant is a must.