The staff here are absolutely amazing. Could not ask for better. WiFi is excellent, location and parking is excellent. Beds are very comfortable and the room was nice and warm. TV in the room was fine, and had channels in Spanish, Portuguese, french and English. Breakfast was good, except when busy as a lot of younger people were staying there. They would arrive first thing and hoarded all the pastries to take skiing with them. You'd watch them making baguettes etc and then taking them for lunch. Which meant if you didn't get there early you missed out. Dinner was excellent also. We had a set menu for 6 nights as it was quiet, but on Friday night there was a buffet which was amazing. Really nice. The bar downstairs was excellent, lovely locals, great prices on drinks and as I said excellent staff. The staff are the ones that make the place so good.

Annoyed as all rooms are advertised with a balcony. We did not have one, just a tiny room with 2 beds. Don't advertise what you don't have. Only half of their rooms have balconys I'd say. The ceiling light in the room was broken, instead of fixing it they just took it away and pushed the wires into the hole in the ceiling! The shower was in need of repair, leaking and mouldy grout. No window in the bathroom and no fan to extract the steam and smells. No storage to put ski gear and boots was a problem also. Just need a decent maintenance team to keep on top of the things that need doing. However I'm just pointing out the bad bits for an honest review. . I'd definitely stay here again

Excellent location. Close to ski lift and all amenities, bars, restaurants, etc. We will definitely come back to this hotel again.

Front desk staff were impossible to find, but very helpful once at the desk. The cleanliness could be a bit improved as there was mold in the shower tiles and cobwebs around the ceilings, but overall, it was exceptional value for money and we were very satisfied.

I don't usually leave reviews but I thought Hotel Micolau definitely deserved a review. Our Northern Ireland Professional Skiers Club (NIPSC) nine in total and two beginners (Chris & Ryan) visited the week of the 7th Feb and our experience was excellent from start to finish, from the location to the breakfast to the quietness of the hotel, apart from some roudy being sick all night on our last night, not sure who that was but we'd be disgraced if it was apart of our group. The hotel staff were amazing and very accommodating even lending us their hotel reception bell so we could play Happy Families in the Irish bar with the local kids beside the hotel with a few local non-alcoholic Fireballs but unfortunately one of the group forgot to return the bell and went home early and only to realise later that the bell was in his bag. The individual who can't be named but we'll call him as Neil has promised to bring back next year. Big Kissers, Big Dippers, Big Tippers (Karl) and Big Craic all round. We would definitely go back.

Nothing

Staff were amazing, really friendly and helpful. Great location. Room clean and beds were comfy. Nice balcony and view. Would definitely recommend this place!

Would have liked to have a kettle in the room to make tea however we got hot water from the bar downstairs every morning/night and that was fine.

The balcony with the awesome mountain view, Breakfast was amazing and more than enough for two travelers on a motorcycle. The staff gets a 10 out of 10! Perfect location for hiking the Pyrenees mountains. Only 15mins to the city center. Should you want to try other cuisines, there are numerous other options within walking distance

Wish we could stay longer

We like the place, the location, the staff and the food was so good in the restaurant eventhough we didn't eat buffet but we had plates...easy access to the mountain and going to the centre...definitely will come back and highly recomended this place..

Breakfast has improved and is good value for money, the bar is good and very cheap, and location is almost 2nd to none.

My room was slightly small for my size, I'm just over 6 foot and struggled with the sloped ceiling as I was on the top floor at the end of the building. Not so bad that I had to change rooms though.

Good value for money, good WiFi, nice staff. Taverna Comapedrosa is allways full with locals and has very tasty pizzas.

Its not a modern place, but for this price is the best in Andorra.

Amazing location in the heart of Arinsal.

Top floor bedrooms can be a bit small, but overall they are really comfortable and clean.

proximity to lifts, bar, food and nice staff.