Was in a great location, one block away from Garbaldi which is a pedestrian street with restaurants and shops. A 15-20 walk to Independence Plaza which had the higher end restaurant surrounding the park. There are two elevators on property and free wifi, but it's not stong. The hotel is connected to the Sheraton which has a casino and lounge, and the Hilton since they have same owners. Room was clean and plenty of space to store large suitcases and has an ample closet. Breakfast service was very good with robust options for a variety of dietary needs - scrambled eggs, various pastries, juices, yogurts, fruit salad, and musli. Gustavo and Franco from Mi Viaje a Mendoza were the highlight of the hotel. We communicated through whatsapp and they booked our ground transportation from/to the Mendoza airport (were able to pay via credit card). They also recommended and booked a dinner for us at Brutal where we had a delicious 5 course meal. They also helped us adjust a reservation we made online at Soberana by giving them a call. Gustavo also helped us translate an issue with the front desk staff who didn't speak english.

We arrived around 9 pm and after entering the room, we saw we had 1 king bed instead of 2 twin beds as booked. Most of the front desk staff didn't speak english so we had to wait for assistance. After a long day of traveling from El Calafate, we didn't appreciate having to wait to get the room re-set. The shower is very difficult to get in and out of since it is high and water leaks through glass door. I slipped while getting into tub and had a huge bruise for the rest of the trip. The TV is smart, but the settings are locked so you can't use YouTube or any other apps. Beds are so worn that they sag in the middle.

Room was clean and comfortable. Staff was friendly and helpful and went beyond my expectations. Great location. Breakfast was outstanding. Bed was very comfortable. And lastly, the staff was amazing. I know that is redundant, but they were awesome!

The view out the window of the room was terrible. It looked out into a concrete shaft with pigeon poop everywhere. It would be better to have opaque windows that just allow in light. It just looked awful, so we kept the blinds closed which made the room dark. That is my only complaint. I will stay there again just because everything else was perfect

The location was great - so close to the Centre of the city. Great size rooms (although no views), very comfy beds & plenty of hot water in en-suite which had nice toiletries. Breakfast range of food was great - vast range and plenty of it. We used the Hotels taxi service for airport transfers - a little more expensive but on time & very comfortable.

All the digital information about the Hotel was in Spanish only - would have been helpful if the website could have a language option. We had a grumpy Reception staff checking us in - but he was exception as other staff friendly & gave good restaurant recommendations for us. The swimming pool was very small and uninviting as it wasn’t clean. It was unclear whether we could have used the adjacent Sheridan facilities.

Breakfast was outstanding. Staff was exceptional and went well beyond my expectations. Location was great. Room was very clean and comfortable. Furnishings were nice. Bed was comfortable.

The window in the room looked out into a concrete shaft full of pigeon poop. That was disgusing, so we just keep the window blinds closed. That was the only thing that was a negative. There was no smell as the windows were closed and sealed.

The hotel is very centrally located with shops etc close by. The staff were charming and extremely helpful. The foyer is a delight and we loved having a drink in the foyer bar watching the comings and goings. There was everything possible at the breakfast buffet and the restaurant food was extremely good.

We were in the older part of the hotel so the room we had was quite small and needed an update, but it didn't really detract from the charm of this hotel.

It is a wine hotel, and I didn’t pay for a drop whilst in the hotel, 3 glasses of complimentary Malbec were had. Friendly staff, opulent decor. The hotel is attached to both the Sheraton and the Hilton so there is a sharing of facilities. Had a leak in first room given so they upgraded me straight away - great customer service.

Couldn’t switch lights out in sitting area and had to shut the door on that area instead.

Beautiful well cared for hotel in a great location to the pedestrian areas of central Mendoza and close to parks and museums. The rooms are a really good size and have nice king size beds. Everything was very, very clean. The staff were terrific and exceedingly helpful with everything. The breakfast buffet was fantastic.

A couple of small things: Not sure why, but in Argentina hotels think they have to spray Room freshener (full of chemicals) everywhere. I saw a guy even spraying in the lobby. As soon as I got into my room I opened the window! Not a cheap place to stay - not even free water in the room. Lastly, there was construction next door (not the hotel) - but didn't start until 8 am so we were up anyway.

Locations: right in the city center, by the casino, if you like it. The staff is really professional and kind The lobby and breakfast room had a nice vibe. Parking is not at the hotel, but literally next door.

Noise, walls are like paper. You can hear people showering in the next room like it was in yours. Also, the next-door building is inches from the hotel. I sunder construction, but it will really invade your privacy in the future.

2nd day we moved and had a great room. The first night we had probably the worst room in the building. We tried to change but were told no other rooms were available. Additionally, we had a wine tasting with Augustine. it was fabulous. I would recommend it to any wine people. There is a cave at a lower level. There are a lot of wines. Augustine had a platter of wine and cheese. And we drank a fair amout of wine. Fabulous.

see above.

Clean. Good location. Very helpful staff. Good breakfast.

The twin beds in our room old, soft and very squeaky. My back hurt after the first night. We changed rooms for the next two nights. The beds were new and comfortable. Reception staff facilitated the room change without a problem.