This property was well located, walking distance to shops and restaurants. We could park outside our room and overall it was quiet despite being on a busy corner (although we specifically asked for a quiet room so were located in the centre of the complex). The room was very clean and had good heating and additional bedding for a cold night.

The mattress was not very comfortable and needs replacing. Despite arriving before 5pm no one was at reception and we had to ring for instructions.

Comfort Inn botanical was located in a great central area directly across from K Hub with a supermarket, liquor stores and other shops. My friend and I booked two rooms and requested side by side rooms (which was granted). The rooms were very clean and spacious, the beds were very comfortable with all the facilities needed for a two night stay. We enjoyed a delicious breakfast on our first morning at The Bot, the coffee was great and I was very impressed that the restaurant could accommodate my request for gluten free bread. All staff ie reception, cleaning and restaurant were all very friendly, helpful and efficient. I highly recommend Comfort Inn Botanical.

NA

Room decor and furnishings were top class, and immaculately clean and functional. Bathroom setup was faultless. Bedding was very comfortable and warm. The location was perfect for access to restaurants and shops and to lovely walks.

Most motels would provide a toaster, and many a microwave. Perhaps these were available from reception, but the reception opening hours meant that at the times we needed such amenities, reception was closed. I understand the problem with setting off smoke alarms, but it would be easy to close off the areas where they were being used.

We loved the location and also the meals onsite. The service at the restaurant and the quality of the food were excellent. This is the second time I have stayed at the property and I will return. It is well located, the staff are great and the fact that we can have excellent dining onsite is a bonus. The only comment is that the room compendium requires an update as it states that the restaurant is open on Friday and Saturday night for dining which was disappointing to discover on mealtime that they did not serve meals on the weekend. We found that quite a few of the restaurants were booked out when we went hunting on the Friday night for dinner. Overall though it was a great place to stay.

The room was very comfortable. Good size, very clean. Shower was fine but needed a longer shower screen as water sprayed out and made the bathroom very wet. Very odd, as the sign said "No Vacancy" but the whole place seemed empty bar one other guest vehicle. No sign of any staff present at all (I received a phone call earlier in the day with instructions on how to get my room key from a drop box).

Where were the staff?

Room was comfortable. Location was good.

The shower wasn't great. It doesn't have all walls so water goes everywhere stupid design. We booked 2 rooms one had electric blankets the other didn't????? The restaurant was nice. A bit slow with getting meals out. Others ordered their meals after us but got their meals before us. Food was ok have had better. My dad got chicken parmi which was pretty burnt around the edges. Got a lemon lime bitters which was awful worst I have ever had..

Soft white towels. Clean white bedding. Good sized room. Easy car parking in generously sized car park right outside door of room. Great location, just a few minutes walk to main street. Secure easily accessible key box.

Remotes for both TV and AC weren't always responsive. Curtains did not close properly. Position of toilet paper was very awkward. Impossible to stop bathroom floor getting quite wet from the shower. Only one face washer provided for 2 people.

Coffee from the restaurant was delish. Water pressure in the shower was amazing compared to most other hotels I have stayed in. Location was perfect - able to park my car and walk for the rest of my stay. Botanical Gardens right across the road for an evening stroll was perfect. Hotel staff were all friendly and helpful.

Everything. Please make sure you book a table for the restaurant: it is very popular.

Not a dislike: Dinner. It was good but couldn't match lunch a few weeks earlier. I understand there are three chefs, and it seems that our lunch time chef was not rostered that evening. I would love a beer garden -- the property has a nice patch of land to put it on, but apparently not enough staff to handle the extra work involved.

An excellent location close to restaurants and the botanical gardens. Spacious room with comfy bed and modern bathroom.

TV remote control not working. Staff at reception didn't know if I'd already paid for the room or not, so I had to log in to my banking on my laptop to check!