Great professional friendly staff at reception. Liked that I was placed in the back units, so quiet. Enjoyed partaking of eggs for breakfast in the Dining. Ease of being picked up by relatives & accessing the CBD & anywhere in Albany.

Only that the blockout curtains had not been left closed over O/A so the room was hot from the afternoon sun. I drew them after then when leaving in the mornings. Wish that I’d checked out the ‘room in’ menu, which I would’ve liked to have used if I’d realised how good it is! Only on the last night, I was hungry for a main Meal. A bit of explanation at the desk would’ve been good as I stayed when the restaurant was Not open until Wednesday night, when I’d headed back to Perth.

bedding very comfy. good sized table for eating our room service. walls a little thin as could hear neighbours. nice garden in front of rooms. we got an older room so decor a bit warn & dated but perfectly clean & serviceable for the price. I believe the others closer to reception have been renovated.

1st night room service dinner took 45 mins before we rang to check what happened. it was delicious when it arrived & 2nd night. Room service is the only option Monday & Tuesday nights as restaurant not open. We had a long drive to Albany & huge 2nd day so felt obligated to choose room service. it would've been nice to dine in the restaurant instead. Dishes also not collected.

The people were very friendly and professional. The room was neat and the bed was comfortable. Walls nice and thick so neighbour noise minimal. Plenty of parking Just a 3 minute drive into the centre of Albany town.

Would've been nice to have bottled water and a toaster in the room plus a couple of bowls, knives and forks - just so we could have a simple brekkie each morning without having to order or go out, (although the restaurant brekkie was huge and yummy).

The breakfast staff were amazing. I'm in awe of the service and friendliness

Polite staff, comfortable room, good value for money, clean, newly renovated rooms. Would benefit from a better blind on the main window as lots of sunlight filtering in in the morning to wake you up early.

Had to request service of the room the night before which is unusual, but I think that was a new covid-19 precaution they'd introduced. Would be nice to have tea/coffee/milk restocked without asking (as we didn't realise) but I understand why they're operating this way at present.

The staff were incredible, very friendly and very accommodating for my daughter when we visited Ryan’s Restaurant. The reception staff are lovely. The beds were very comfortable, and loved the shower, so did my daughter.

We had a few spiders show up, but nothing a little bug spray couldn’t fix. Told the lady when we went to Ryan’s Restaurant, and she said they will get their guy to have a look in the roof to make sure they aren’t coming from in there.

The bed was comfortable, the room was spacious and all the appliances worked, the staff were welcoming and helpful. It was perfect for our short stay (3 rooms and seven people). Wish the weather was kinder, but then it was only rain, although we did have some hale.

Actually it met all the needs of a short stay and seems it had been recently refurbished, so it was very good. Unfortunately the restaurant only functions from Wednesday to the weekend. Wish they offered a cooked breakfast option, they seem to have the facilities.

Our expectations were pretty low when booking this accommodation but we were pleasantly surprised when we arrived at Ace Accommodation. The building is about 5 minutes from the main town (and a nearby Coles) - it has a modern feel with a a lot more rooms available than we thought. We had assumed it was a multi-storey building (similar to a hotel) but was actually single storey. The restaurant was also right next to the reception (less than 1 minute from our room), looked nice inside and they even catch and serve their own fresh fish! The room was the perfect size for us with a bed, bathroom, wardrobe, and some minor facilities to get us by like a kettle but it was everything we needed for a short stay.

A couple of minor things that we noted and thought to share. Although we had an end room, the walls were still noticeably thin so we could hear our neighbours walking around/talking and any other noises outside (not great if you’re a light sleeper). The restaurant food sounded appetising with a range of options but the prices were a little higher than we thought was worth. Definitely recommend going into the town instead for food/breakfast. Lastly, we relied on the complimentary toiletries so didn’t bring any with us but would definitely recommend bringing your own soap as they weren’t great quality (or at least not what we’re used to).

Location and staff

As my husband is unsteady on his feet we found the bed on wheels very unstable so he didn't feel at ease especially at night if he wanted to go to the toilet incase it moved and he would fall so instead of staying 2 nights we only stayed 1 because he was going to sleep in the car had we stayed maybe the wheel should have locks on them or little carpet coved cups under them to stop scratching an moving it's just a suggestion as we have stayed with you before and never had that problem we were in room 22 THANKS

Everything was exceptional, from the service provided to the stay our family had at Ace Accommodation Albany. Can’t highly recommend enough! The breakfast was included which we could order anything from Ryan’s Diner menu breakfast range and it was delicious! The King Breakfast was one of a kind~ delish is an understatement, IT IS THE BEST BREAKKIE! My kid had pancakes and waffles and they were mouth watering as well. All were finished to no waste~ My youngest one was offerred cereal that was very kind of the waitress~ We had a wonderful stay, was able to relax and recharge in our comfy and cozy room. The room was spacious, had plenty big beds and was at a great price. The bathroom is also good. I requested for more towels and floor mat and they did not hesitate at all to cater my family’s needs. Muchly appreciated and we will be back at Ace when we visit Albany again! :)

Nothing. Everything was perfect :)