This is a superb place full of great people. The hotel is the epitome of wonderfully understated but superb hospitality. Pleasingly, from the moment you enter the hotel lobby, you can expect to be treated like a valued friend. As an indication of the high level of service that we experienced, the welcome drink was personally prepared by the hotel’s urbane and witty manager Othmar. His team is first rate, with every player on the team being unfailingly and sincerely pleasant and obliging. It should be noted that the food is superbly presented and excellent as well. Thank you for sharing your hospitality with us.

Perhaps a little more lighting in the room.

The location is perfect in the sunny side of the picturesque village, the free ski shuttle bus stops at the hotel door and you could ski back . The staff is amazing starting with Martin and his team at the front desk, the people in the restaurant and the bar. The rooms are comfortable and clean, the common areas inside and outside are cosy and the overall ambiance very welcoming.The breakfast was very delicious.

The storage room/ boot room was occasionally crowded during “ peak “ time.

Excellent hotel with very friendly staff and great facilities. Guest comfort and satisfaction is clearly at a high priority for this hotel and they do everything to make your experience as good as possible. Great location for skiing with a wide variety of breakfast / dinner options. Lukas, Ondrej, Dominika (our waiters) as well as the General Manager Othmar truly made our stay exceptional. Thank you and we will be back!

It would have been good to have a more frequent ski shuttle service especially in the high season.

nice location. good layout. good facilities. lovely staff. spa was very comprehensive. bar staff fantastic as was our evening dinner waiter. courteous and fun.

beds too hard. bathroom lighting in our one was really too poor. pillows too soft and no other options.

Very friendly and helpful staff, the food was incredible! The view from the front of the hotel was amazing and I would request one of these next time I stay. Pool and sauna area was very nice, as well as the lounge area with a fireplace.

The location is slightly out of town (5min walk) and the chairlift nearby wasn’t running yet. However, you can ski back to the hotel and there are buses every 20 mins that take you to town/back to the hotel. It wasn’t a deal-breaker and I would definitely stay again (plus it’s quieter than central Lech)

We had the suite for three persons. We had a lot of space at the room and it was well cleaned at a daily basis. The spa facility was great. Great buffet in the morning and nice refreshments at "lunch". The 6 course diner was also great.

Maybe they can have beter facilities for the skiing shows to dry. Maybe they can forser a shoe-heating/ drying system instead of a shelf in a warm room.

Service and staff in the restaurant and bar ist great. Food especially for dinner is great. Breakfast needs some enhance. Limited offering there. The wellness area is still good, but compared to newer hotels you can see the age. The offerings and location of the wellness area is limited in the sub level. Never the less it is well maintained and absolut clean and a good place to relax after skiing.

Nothing we didn't like.

Lovely hotel with great staff in all departments. We will be back!

Nothing. A short walk down into town, so not right in the centre, but this is not a problem. There is a bus if you want, but it's only 5 minutes anyway.

Hotel was excellent. We were delayed on arrival not arriving until 10pm and the he staff arranged to serve us food in the bar which was very welcome. Food was generally of a very high standard and the rooms were quiet and comfortable. The staff seemed committed to provide the best service possible

Nothing. I can't find fault with the hotel

From start to finish everything was amazing. Quality staff - quality service - excellent facilities - delicious food - wonderful location. Could not recommend highly enough! Thank you Team Plattenhoff.