Armin was excellent at check-in and provided some fantastic information on the town and parking etc. Good sized and comfortable room with views over the rooftops. It was a quiet room and an excellent bathroom with separate toilet. Heating and air conditioning worked well. Good work space and a mini bar with reasonable prices. Breakfast was passable with wonderful staff. Some excellent restaurants very close by. This hotel is in an excellent location in the main market square and the parking is relatively inexpensive and very easy to access across the river but only about a 3 minute walk away. You can drop your luggage right at the hotel door then go and park the car. You are provided with an easy access card for multi entry and exits for 24 hour parking access.

The WiFi became unreliable and kept dropping out. It took us nearly all day to do an hours work. There were a few maintenance issues such as one of the blinds, the loo paper roll and the QR code missing. There are no tea or coffee making facilities in the room. The breakfast buffet lacked some variety and some children were unsupervised and managed to handle just about every bread roll before taking one. Overall however we would definitely stay here again (probably not in school holidays).

Beautiful location with recently renovated, clean and spacious rooms. Stunning breakfast room and lounge. Baby loved the complimentary babybed. Warm and professional service appreciated, and good value for the room. The private spa area has ambience and it's very clean. Breakfast outstanding as well. Steyr is well worth a visit and this is a good place to stay.

I chose this hotel for the spa facility and was surprised to find that there was a per-person extra fee (I see now, it's in the fine print). That's fine and we did enjoy it, but the price - almost half the cost of our room for two hours of a private sauna+dampfbad - seems quite high. The booking.com listing should be more clear about the extra fee, at least. The bed has a very soft plush top that didn't really work for us, but that's just personal preference.

We likes this hotel a lot, most noticeable the friendly staff, the great breakfast and the location. If you like to grab a drink after you arrive here its right in front of the hotel. And although our room was at the same side there was no noise. Upon arrival we were upgraded to the suite which was a very special gift. Honestly this room is the biggest I have ever been in in a hotel.

The only thing I can think of is the parking. We could park within 2 minutes walking from the hotel, but I can image there is not always space on the public parkings. This is of course a common downside from having such a central location.

- Gorgeous, modern room - Big comfy bed, huge shower - Great location in heart of Steyr - Friendly, helpful staff- got us extra pillows on request (needed due to being pregnant!) - Try Olympia over the road for food- looks basic but food was so good!

- Parking off site and 10 Euros but only 3 mins walk away- best you’ll get if you want to stay in middle of Steyr. We paid 70c to park outside for 30 min to drop luggage off then collected parking ticket and directions from reception. On check out we just took our luggage to car park as only short walk across river.

The Staff were extremely obliging and very pleasant, and any request was met with a positive response. Breakfast was served in a charming room overlooking the historic town centre, and the choice on offer for food was a well-presented buffet. I had a large bedroom overlooking the cobbled historic Steyr streets to the front of the hotel, this was quiet at night but during the day it was a hive of activity. There is plenty to do and see in Steyr and the hotel is very central and within easy walking of bars, restaurants, shops and cafes.

Parking is a challenge especially if you arrive at night, as there is no parking at the hotel, you must find a space and offload your luggage first. There are two main options, firstly unpaid off-peak parking down by the river, from the hotel you must drive into the town and turn down towards the river where there are spaces, and this is good until 8.00 am in the morning then you must move or pay a fee at the machine. The second option is to get a parking ticket from the reception and park in the multi-storey across the river which is better accessed during the day as it is a bit of an exercise to find the first time around but for me the better option after you have offloaded your luggage. You can then walk back across the footbridge towards the town centre this is about a 5-minute walk.

Liked the staff and management as they went out of their way in order to accommodate my needs during Ramadan. As we could only have our first meal of the day before sunrise (05:01) and breakfast was not served until 06:00, the manager went out her way to ensure provisions was made and all the ingredients for breakfast was delivered to our rooms the night before. This meant we could have breakfast, whist sticking to our fast.

during my many visit to this hotel, I am yet to come across a feature of the facility that I am not happy with.

Everything! We had the family room which was actually an adjoining medieval house that allegedly used to belong to the executioner! It was renovated to a high standard with all mod cons, great water pressure, full of light and quirky double glazed windows, white walls and exposed wood. Small kitchenette but huge fridge. White crisp sheets and white fluffy towels. Modern tv with cable and brand new kitchen equipment. A toaster would have been a great addition although we didn’t need it as the breakfast was included and was superb. It was super quiet and at the same time in the middle of town. Attention to detail was great and the service also. I can’t praise it enough. Perfect for families.

Nothing. But be prepared to climb some serious stairs!

Great hotel and very good quality. Very central location, with fantastic rooms and bathrooms, and the breakfast provided was superb The staff and owners were lovely and very accommodating for my arrival late on a Sunday afternoon.

Hotel parking is off site, about a 5 minute walk away, which is a little inconvenient if the weather is poor. I stopped outside the hotel, dropped off my luggage and then went to park the car.

This hotel is truly a 4 Star hotel. From the moment you enter and then have an interaction with the person at reception you know you are in a first class property. Our room was elegant and spacious, we did not need for anything. The location is perfect!! Really, this was a great place, absolutely no complaints, highly recommend.

We liked everything about this hotel.

Everything was exceptional. Lovely area, great staff with a great sense of humour and the hotel facilities were fantastic. I really enjoyed my stay.

There was nothing I didn't like. But maybe a small improvement opportunity - Having an iron in the rooms. A lot of people are travelling with tightly packed suitcases, this would really help! The receptionist did offer to have my clothes ironed by a member of staff though, which just shows how fantastic they are.