This is our 2nd time at Amari Dhaka. The overall stay was fantastic. - The check-in process was smooth. - The room was very clean (my family have OCD with cleanliness). - The room was quiet and very comfortable. - The breakfast buffet was great, there were a lot of options and the waiters/waitresses were very attentive and polite, even having conversations with them. - Staff gave us recommendations on where to visit and where to buy mitai/mishti (Premier Sweets) and you will not be disappointed. - Hotel has a 24 hour restaurant lobby which is handy when you want to wind down at the end of a busy day. - Their hot chocolate is bliss! We did have an issue on the first night, the water when showering leaked through under glass door. We did tell reception and they swiftly resolved it, which was great. But a word of caution, just put a towel under the door just in case.

These are only some minor gripes which hopefully the hotel could improve on. - The hot water is good but could be better, maybe another 1 or 2 degrees hotter would be ideal. - As above, on the first night, the water when showering leaked through under glass door, although this was resolved swiftly. - On the last night, we noticed there were a couple of mosquitos in the room. Although very difficult to control in a country like Bangladesh, I think it'd be better if housekeeping would spray some aerosol every day. Despite these minor gripes, we'd rate the stay 9/10. Thanks Amari Dhaka!

The hotel is very well located and excellent F&B. Especially the breakfast. The staff are beyond courteous and helpful and as a single woman traveller they took extra care that I was safe and comfortable.

I would have liked a room with a better view...and when I got into the room the housekeeping hadnt left the room tidy . The garbage bin was on the writing desk. These things matter. Housekeeping staff need to be a bit more careful. The next day as well even when I left a Room Make Up sign outside it had to be an extra call to get my room cleaned.

Location was very nice, views from the hotel gym was spectacular. Cleanliness of the hotel and the room was spot on.

Security every time you enter the hotel was a long and tedious process, though the staff were friendly just an inconvenient step if youre in and out of the hotel multiple times a day

It was a nice discovery after 30 years traveling in Bangladesh. Nice location; well designed building very bright; very nice rooftop and lobby coffee shop. Staff very friendly, caring and professional.

There is still room for improvement for the cleanness of the serving and the food in the breakfast restaurant. The hotel should not go for abondance of choice but rather for quality. Fresh bread at breakfast would be a must.

Front Desk staff - specifically Mr. Sharafat and the Lady (I forgot her name) who was usually present at the morning and afternoon were extremely supportive and client friendly. They extended all possible support to solve any issue. Managers and staff at dinning - for breakfast and dinner were extremely good too. Overall - the supporting staff team as well as services are super cool.

Nothing to mention

Tequila

In room food service not well organized.

Great breakfast and very helpful waiting staff. Handy informal meeting spot for work in basement. Small but useful gym.

Slight smell of perhaps kerosone outside (and a little inside) my room (masked by incense burning in corridor). NB not so bad that I needed to be ask to be moved. Some gym machines not working when I was there.

Breakfast was good. The manager Pathaan was excellent, a very nice person. We did notice bugs, roaches.. being a city hotel may be hard to control, more deep cleaning may be required.

Price on room service meals are bit high.

It is my second time in Amari. Both times during COVID and I must say that I felt completely safe and perfectly attended. As I travel for work, I like to relax also if I.can, therefore, the pool and sauna have been a really nice enjoyable part of this experience. I did not use the impressive gym but I was attended by the fitness instructor that ensured I had everything I need in pool and sauna. Reception staff was superb, special thanx to Mushfiq. I will definitely be back. Thank you

Mr. Sharafat, the front desk staff was excellent, super friendly and supportive. Dinning managers (both - for breakfast as well as for dinner) were excellent persons too … two excellent persons with smiley faces and supportive hands