I arrived late every evening of my 2 night stay(s). Receptionist was very friendly and helpful. Check-in and check-out was fast. The hotel is very new and spotless.

Some things can be improved for a hotel that with a 4 star ambition and price category. - There was no minibar in the room and I had to take opened drinks from the bar to my room. - Absolutely nothing to eat for late arrivals, not even a snack from the microwave oven. - I ended up unexpectedly in the hotel and they were not able to provide me with a toothbrush etc. In every business hotel I've been (with luggage lost by an airline) they always had some emergency kit to help their guests. I had to go to the adjacent night shop to buy a toothbrush. These 3 details made me feel like a customer that 'just rented a room' instead of a guest in a 4-star hotel.

good location. staff friendly and helpful. Everything was clean and in working order. The bed was comfortable, had a good night sleep. highly good,, location. staff friendly and helpful. Everything was clean and in working order highly good,, location. staff friendly and helpful. Everything was clean and in working order. highly recommendable.

Some proper Tea (English breakfast) would have been nice.

Very clean and spacious room for three adults. The beds are really comfortable. Nice bathroom. The hotel is located in the centre of Aalst with lots of nice bars and restaurants just a few minutes walk away.

The breakfast for 20€/person is not value for money. There are many cafés just 5-10 min walk from the hotel with a nice and affordable offering.

Staff was very nice and helpful. The room was big and the bathroom was clean. Breakfast was simple but good with options for all tastes. Close to the train station (less than 10 minutes walk) and to the center of Aalst where you can find shops and restaurants.

The gym equipment was limited and a bit old. I could not figure out how to choose or modify the program.

Spacious well equipped room. Bathroom bright and clean. Fantastic panorama from the rooftop breakfast room. Superb breakfast - lots of nice fresh fruit etc. On site parking big enough for our combi-van. Allowed us to check in 3 hours early so we could take a train to Brussels for the day.

Nothing . The staff couldn't have been more helpful. Although the hotel is next to the Fire Station , we were not disturbed.

Perfect hotel for my needs. Easy to access, great staff, very clean and especially nice bathroom!

I didnt get the breakfast so cant comment on the quality but it was quite expensive, i was advised to go around the corner to the highstreet for something quick/on the go.

I'ts a very nice location and stuff very friendly😁

Nice hotel very close to the center of the city, shops, cafés, market. Nice staff, elegant rooms.

The price for breakfast a bit expensive, parking a bit problematic (places too narrow)

Good location, close to the old town and train station. Big bathroom, clean and tidy main room, polite receptionist. Everything was fine.

Early cleaner work in the corridor

The room was perfect, and great breakfast

nothing