Loved everything about the place. Location on a rainforest preserve is fabulous, lots of trails to hike and things to see. Staff is as well trained as any Ritz Carleton. Food was incredible, with much of it grown locally on the nearby farm. We enjoyed the spa, the pool and the peace and quiet.

The rooms have no glass in windows, only screens. Our room was VERY humid, to the point where clothing was damp and the tile floor was wet and slippery. Eventually staff put a dehumidifier in room, which helped a lot.

Overall, it was a great place to stay and experience Belize. Communication with the lodge in advance of the trip was spectacular and they were very accommodating. The rooms were comfortable and the property well-maintained and beautiful.

The fact that the doors to the rooms only lock from the inside was very disconcerting as any guest could enter any room on the property when vacant. The food at the restaurant was very expensive and not of great quality.

In the end, Chaa Creek is a well designed, planned, and maintained destination Eco-Resort that runs with near flawless efficiency. The structures and supporting facilities are lovely and comfortable, but our kudos and biggest thanks go to the staff! From the shuttle drivers to reception, the concierges who helped plan our activities, and the bar, restaurant, and housekeeping staff were all all gracious and wonderful. However, the specialty guides and their level of knowledge were perhaps the most impressive. From birding to insects, and Mayan ruins to cooking Mayan food, these folks are truly amazing. Thank you Mr. Ricki, Emeril, Francisco, Stephen (offsite contractor), Lubie, and Elvis for sharing your knowledge and making our time in your country so special!

Everything was amazing. The staff was always 10 steps ahead of our needs/wants. They never pushed to upsell anything. Exactly what you want appeared before you could even ask. We will definitely go back.

Steps, not to our cottage but our family stayed in the spa villa. So many steps. If we could rent a golf cart to the upper areas that would help.

The Lodge at Chaa Creek is exceptional. The setting, in the rain forest, is gorgeous, with Howler monkeys! The facilities and the grounds are very well maintained. There is so much to do and enjoy, or just chill out at the pool.

While no resort is perfect, Chaa Creek comes very close...

Great location in the middle of the jungle, with safe treks, canoeing and lots of different activities available onsite for all ages. staff were really friendly and helpful. range of tours available from the property including day trip to Tikal in Guatemala. liked it so much we extended our stay.

the cottages didn’t have room keys which was quite odd. there were safes and the property is very remote so wasn’t a big deal. the pool can be quite crowded.

Lovely property. Promotes Eco conscious tourism.. overall had a lovely stay... full points for good food and wonderful grounds .. we loved the butterfly farm , the trails, the many birds and even the remote location in the jungles !

The Wi-Fi could have been better as well as the lighting in rooms. air conditioning too would have helped on the really hot days.

The Lodge at Chaa Creek was spectacular and a perfect place to stay in the rainforest of Belize. The staff were SO helpful from the moment I booked the trip (via lots of email communication to plan outings, etc) and through our entire stay. The setting there is beautiful and the food at the restaurant was fantastic. We would highly recommend staying here on all fronts!

It was very peaceful and beautiful. The staff went up and beyond to always make sure we had everything we needed. The concierge helped with amazing tours: ATM cave tour, a medicinal hike about plants/trees and having a private chef teach us how to make a complete Mayan meal. We would love to move in if we could!

no air conditioning

Staff was exceptional. Our room was beautiful. Transportation A1! Chose the perfect excursions. Left time to relax. Spa was excellent. Pool temperature perfect. Lounge chairs amazing.

A few more dinner options for casual fair. Maybe complementary group shuttle to San Ignacio.