In the end, Chaa Creek is a well designed, planned, and maintained destination Eco-Resort that runs with near flawless efficiency. The structures and supporting facilities are lovely and comfortable, but our kudos and biggest thanks go to the staff! From the shuttle drivers to reception, the concierges who helped plan our activities, and the bar, restaurant, and housekeeping staff were all all gracious and wonderful. However, the specialty guides and their level of knowledge were perhaps the most impressive. From birding to insects, and Mayan ruins to cooking Mayan food, these folks are truly amazing. Thank you Mr. Ricki, Emeril, Francisco, Stephen (offsite contractor), Lubie, and Elvis for sharing your knowledge and making our time in your country so special!

Loved everything about the place. Location on a rainforest preserve is fabulous, lots of trails to hike and things to see. Staff is as well trained as any Ritz Carleton. Food was incredible, with much of it grown locally on the nearby farm. We enjoyed the spa, the pool and the peace and quiet.

The rooms have no glass in windows, only screens. Our room was VERY humid, to the point where clothing was damp and the tile floor was wet and slippery. Eventually staff put a dehumidifier in room, which helped a lot.

Overall, it was a great place to stay and experience Belize. Communication with the lodge in advance of the trip was spectacular and they were very accommodating. The rooms were comfortable and the property well-maintained and beautiful.

The fact that the doors to the rooms only lock from the inside was very disconcerting as any guest could enter any room on the property when vacant. The food at the restaurant was very expensive and not of great quality.

Everything was amazing. The staff was always 10 steps ahead of our needs/wants. They never pushed to upsell anything. Exactly what you want appeared before you could even ask. We will definitely go back.

Steps, not to our cottage but our family stayed in the spa villa. So many steps. If we could rent a golf cart to the upper areas that would help.

Great location in the middle of the jungle, with safe treks, canoeing and lots of different activities available onsite for all ages. staff were really friendly and helpful. range of tours available from the property including day trip to Tikal in Guatemala. liked it so much we extended our stay.

the cottages didn’t have room keys which was quite odd. there were safes and the property is very remote so wasn’t a big deal. the pool can be quite crowded.

The Lodge at Chaa Creek is exceptional. The setting, in the rain forest, is gorgeous, with Howler monkeys! The facilities and the grounds are very well maintained. There is so much to do and enjoy, or just chill out at the pool.

While no resort is perfect, Chaa Creek comes very close...

Beautiful property in the middle of the Belizean jungle- impeccable service, delicious food, beautiful lodging, great outdoor activities either onsite or close by. If you are going to Belize, you should schedule a few days in the Cayo district to enjoy the nature, adventure, and history. And this is absolutely the place to stay if you can get in.

This is in a remote area and while the property provides almost everything you would expect from a 4 star hotel, there isn’t air conditioning and it’s hard to keep things dry with brief, periodic rains. They provide quick and inexpensive laundry services, but you should bring plastic bags to store wet shoes (at least during the rainy season).

The rooms are private villas set for n the most beautiful serene spots all over the property, to get the most of the jungle sounds and sights. The staff makes this place special, they are attentive to every need and kind and friendly. From Saul the bartender, to Marcos, Jessie, Myra,Joel, cara and the wait staff, to Leonso, meshak, Alexy, ronell and Miguel- the guides, they are all very knowledgeable and work very long hours to accommodate your every need! Ben and Jessica at concierge were great too, and miss marisella the resident cooking teacher was so sweet! The naturalists are very impressive of their knowledge of birds, sounds, plants and animals and share the information freely. The food was amazing too! I could go on and on! Loved our stay here!

Nothing!

What an incredible place. Beautiful grounds, great facilities, really good food and wonderful staff. So many activities also, many of which were free. We will be coming back in the future for another stay!

The only downside is that many of the traditional lodges are without air conditioning since they are basically open air. They are sealed with netting that prevents any bugs from getting in and you really feel like you are sleeping outside in the jungle with all the wonderful noises. There are ceiling fans and other fans if you need them, and after a day or so you get used to the heat.

Chaa Creek was recommended by a friend, and had a big reputation to live up to - which it did, and more. The property, rooms, staff, and tours were all fabulous for our family. Chaa Creek Lodge and grounds were beyond beautiful, and their tag line “wildly civilized luxury” totally fit. It was a joy to let it all soak in. We loved the infinity pool, which was big enough for my teenagers to have fun goofing around, while adults enjoyed a social drink, or moment of peace. What a great way to end a day of tours! The restaurant ambiance was perfect either inside or out, and we loved the fresh, delicious, well-presented food and drink. We were beyond thrilled with our Macal River View Suites, which was perfect for our family of four. The spacious and luxurious suite of two rooms, two patios, and bathroom; comfortable beds, tall thatched roof; mahogany wood; and, artful decor made me happy and never want to leave. I had been worried about the summer heat, but the fans kept us cool and we slept soundly. But the best part of the lodge was the friendly and helpful staff, who made staying there a true joy. At each point of contact the people were great, from answering my many questions before arrival via chat, to our great overview with welcome drink at check-in, my multiple conversations organizing tours with the knowledgeable, efficient, and patient concierge, the bartenders, wait staff, cleaning staff, and everyone were just great. And finally, our tours were fantastic! Xunantunich was especially lovely with our wonderfully friendly and knowledgeable tour guide. He did a great job of reading his audience, answering our questions, and weaving interesting Mayan stories with nature, world history, and present day - again, exceeding expectations! We also loved the in-site jungle amenities and paths, as well as our casual river tube float down the river. We’re so happy we chose Chaa Creek, and only wish we could have stayed longer!

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