The check-in was a bit confusing and stressful. (I was afraid of being charged twice since you have to pay through another platform them booking). The room was spacious and nice, it just missed some more places to store your stuff in the room (I left it inside the suitcase and it is ok too) and in the Bathroom (it was no place at all there for storage). The location is Amazing! Close to the beach (although to swim we had to walk a bit since they are under construction right there) but still very Nice. Also very close to many good restaurants!! The windows are not soundproof so, you can hear everything that is going around, I would say a bit noisy, but in an ok way! Overall, I would stay there again.

The check-in was a bit confusing and stressful. Especially for not having a Brazilian Phone number...YOU have to remember to do 2 days before your stay so you get the codes at the right time and day. They asked for payment through another platform that is not booking (which is annoying since you have to fill in the information for payments many times. I was afraid of being charged twice as well and if it was trustful). Regarding the shower in the bathroom, it "pointed" the water way too close to the wall, and I missed places to put our stuff. Missed cabinets and support, in the bathroom and the bedroom. There is a rooftop in the building and you can hear the music in the bedroom at night, but it was ok to sleep with.

Everything! The building had a curb appeal, was clean inside at the common areas. the room was also clean and pretty! Loved the AC and the cleanliness! I beber stayed in a hotel without front desk and will def do it again!

NA

Check-in e check-out digital de forma rápida e eficiente.

Check in is quite hard. All digital by WhatsApp. It’s not really efficient because you have to keep choosing the same option multiple times and sometimes it just say your time is up and you have ro start again.

Was clean

Very complicated check in. Didn’t have any staff to help and outside the rooms are very hot

Nothing really. My cousin was staying there so I booked a room for me, my husband and my daughter to stay one night on our last day of holidays before flying back home.

There is no staff whatsoever, so if there is any issue it is a text message service (although they answer promptly). The room I booked was not the same as the picture shown on Bookings. It was supposed to be a double bed and a single bed. We got there and it was a king single, not big enough for 2 people and a mattress on the floor. The room smelled like dog, we were horrified and ready to move to a different hotel when the text msg cust service gave us a code of a better room (proper double bed and a mattress on the floor). The hotel rents its rooftop space to a cocktail bar that plays loud music well into the night. We couldn't sleep even though we were exhausted. It was torture for my 5y old girl. We complained and there was nothing they could do apparently. So I found rhe number of the cocktail bar and begged for them to lower the volume and stop dragging chairs as we were directly underneath. If party is yoir reason to be there, go for it. We will never be back, that's for sure.

I booked a luxury triple room with an ocean view and a balcony; however, I received a small room without a balcony and with a wall view. This was far from what was shown in the photos, and the room did not offer any view at all. They charged me for the luxury triple room but provided me with a standard room without issuing a refund. Additionally, the check-in process was terrible. The only available option for assistance was a bot on WhatsApp, which was only in Portuguese, making it very difficult for those who aren’t fluent in the language. On the day of check-in, they didn’t send me the access codes until 6 PM, causing a great deal of stress as I struggled to find a way to contact them. Furthermore, there was no safebox in the room, and the door handle was broken, which made me feel unsafe.