Novotel Santos Dumont in Rio made for a very satisfactory stay. The rooms were clean and cozy, creating a comfortable environment to unwind after exploring the city. The staff proved to be a highlight; their friendliness and flexibility stood out, always ready to assist with our needs. Breakfast and lunch at the hotel were exceptional, featuring a wide variety of dishes that catered to all tastes. Both meals left us delighted and eagerly awaiting the next. In summary, Novotel Santos Dumont provides a pleasant stay with commendable services, delicious food, and amiable staff. I would definitely recommend it for a stay in Rio.

While the check-in process was slightly longer than expected, it was a minor inconvenience in the grand scheme of the enjoyable stay. The staff managed this situation well, ensuring it didn't overshadow the overall experience.

Comfortable if very small room, decent breakfast, all clean and tidy. Good location within Rio, right near the city center and, obviously, very close to Santos Dumont Airport. Staff were friendly and accommodating.

It really matched expectations, not much to add here. Perhaps the room was a bit smaller than expected. Breakfast was decent but not great. Perfect for a short stay, but I wouldn't recommend more than two or three nights.

good value. clean rooms, safe hotel inside, nice staff, very nice and accomodating restaurant staff (they didnt mind making dinner for 10 of us even tho wd arrivef at 9.30 pm!)

though at walking distancr from SD airport terminal exit, the last 300 meters are a disaster and terrible idea to walk oncevthe Sun is down. we walked daytime and was okay but our friends arrived at 9pm and had to take a cab for the 4 minutes ride as they were strongly advisrd not to walk. ridiculous. But, it is NOT the hotel’s fault!

We were spending a week in Rio and this was the last out of the 3 hotel stays during our trip. we had to catch an early flight the next day so we booked this hotel due to the location. Boy were we surprised. staff extremely courteous, provided us with a free room upgrade upon arrival, our bed could not be more comfortable, and the room was so big for a hotel room. highly recommend to anyone traveling to rio and want comfort and to be by the airport for a decent price.

the breakfast didn’t lack quantity but it lacked quality.

Very convenient for an early flight at Dumont airport. Bed is super confortable, the shower hot and pressure really nice. staff is also super reactive and helpful.

The shower was a bit old, but nothing bad. if you’d like to explore Rio, I wouldn’t recommend this hotel as the location isn’t the greatest (from my POV).

really close to the airport and clean rooms

the check in was fast and before 14h but the stuff was bit slow and a bit impolite!

Close to airport was a bonus, and only 10 minute uber to Copacabana Reception spoke good english, were courteous and helpful

Breakfast was oridnary

Clean.Attendance

The food could be better

They didn't reply to my question (sent 5 days before stay) related to the possibility to walk safely into the airport at 4am so I had to Pay a taxi

Reception staff are nice and the room is clean