The property was very clean, close to metro, and close to attractions. The staff was so lovely! Especially Mattheus! He is able to speak English, Spanish, and Portuguese so he was very very helpful with all questions we had of the hotel and of what was around in Rio. Almost all staff spoke 2 languages which is great if you don’t speak a lot of Portuguese! Great breakfast buffets, very sweet ladies in charge of cleaning service, and very comfortable patio with an amazing view! Price was good for a week stay! Would definitely come back :)

One thing is that check in was later than anticipated by 2 hours due to high volume of people, but I understand there is limitations on what the receptionists could do.

Good value Helpful staff Good breakfast

Prices hide a 10% service change, which is listed in the bill as a tax. When I asked is it a service charge or a tax, the answer was its a service charge. No explanation for what. Dear Bookings please include anything like that in the Total Price. As a customer I pay the total price, not total price plus X%. There is a reason thus practice is illegal in Europe

Located conveniently close to the cruise port and some sights downtown. Clean room, good breakfast and safe environment.

Once you leave the hotel, you get a feeling that you are on your own, there is no police around and it feels like you are not safe in the streets, specially on the weekends, where everything is closed and deserted. Not many options for dining, only the restaurant downstairs.

The Breakfast is excellent, the rooftop view is one of my favorites in Rio, and was my main reason for returning, and the rooms are very comfortable, with good wifi, plugs a good desk to work at, and an excellent location, to the airport, and to my church in Fatima, and especially to the Metro.

There was really only two things that were a nuisance, which can be remedied easily. When I took my first shower, the soap was out, so I had to bathe in shampoo. Since I was already wet in the shower it was not something I could call donw for. A small back up bar soap would remedy this and would also be useful at the sink. The other thing is a something on the shower floor to prevent slipping, I almost slipped, and at 71, that would be very uncomfortable for both me, and probably the hotel. One more thing that on hotel in Brazil has, but would win the hearts of many Americans, is a proper face cloth. I keep forgetting to bring mine along. How Brazilians live without face clothes in the bathroom is something I will never understand.

Windsor Asturias is an exceptional hotel, and I give it 10/10 without any hesitation. Very nice and responsive staff, clean and comfortable facilities (gym, rooftop with amazing view, pool, sauna, restaurant). Breakfasts were quite good as well. The location is very convenient for those who want to explore museums (most of them are within 20-25 minutes of walk) or go to Flamengo beach (I was running there). Will be happy to come back again!

Clean

I brought food because I didn't eat my whole lunch, and I ask the Hotel to warm up my food, which they did. But I asked to borrow a fork and they wanted to charge me for using the fork. And the personal didnt speak good english so it was difficult to understand them. The area is not very safe. You have to move on uber or taxi.

The location was central and east to connect with local transportation. It was clean and the view from the rooftop overlooked Sugarloaf Mountain and Christ the redeemer.

Breakfast was the same for the most part.

good breakfast, close to metro and street cars.? good walking to Lapa and along the old port.

a problem for all downtown hotels are the homeless sleeping on the sidewalks. I did not encounter any hostile behavior!

Breakfast was great Staff was okay the language barrier was an issue

The staff couldn’t let us do a late check out but check in took an extra hour for us

it was clean ,very helpful friendly staff .Rooms very good

no view from room window but made up for on the rooftop swimming pool area .Spectacular .Few annoyances around hotel like beggars but I suppose this is in every major city