The location is great, just in the heart of Sao Paulo and Paulista Avenue. The staff were extremely attentive. Breakfast was great with so many options.

The hotel is too overpriced. The restaurant is good, but also too overpriced. Really bad value for money relation. Also, the bathroom had some details in finishing and so the walls in the room. Remote control for TV didn't work. I had to stand from the bed and go really in front of TV to make it work.

Very good hotel, good location (Jardins), excellent chef / food, nice rooms with views. The ‘Seen’ bar/restaurant on 23 is excellent.

The service quality was poor in our experience. I think its 80% language (we did not speak Portuguese). The pool is somewhat ‘hidden’ from the sun. We were there during carnival when our ‘neighbours’ decided to party yo 6:30am. Not ideal but management moved us far away for the rest of our stay. Fair enough.

We were only in Brazil for 5 days and wanted to visit the coast, but stayed at the Tivoli the first couple of nights and loved it so much we came back for our final night :-) beautiful rooms, awesome view from the restaurant, lovely pool-side bar. But above all-else, the beautiful people that work there went above and beyond! Super kind and friendly and always smiling. we had our 10-month old daughter with us and she loved all of them!

had to wait a long time for the lift a couple times!

Breakfast has to be improved one day you have salmon, and Tomatoes next day not. Last Wednesday mo toast arrived 9am the 20mins later bread. Why has to wait 10 to 15 mins fir fried eggs in 5 🌟 Hotel this my 3 Rd time in always stay at 2008 suite Repection where fantastic and yhe guys outside. Thanks be back

Food has to improve for 5 🌟

Service, bed, breakfast

Hallways carpet are old , curtains should be 100 sunblock. Breakfast coffee should be quicker, we have to be waiting for the coffee…

Breakfast is delicious. Full range of tasty food to cater to every need. Room was clean and spacious. The location is spot on perfect The staff were delightful. All incredibly accommodating and super polite

The weather? Obvs, NOT the fault of the Tivoli ;)

The breakfasts were great and the room impressive

The only reservation I have is that the seals on the shower were missing and the en-suite floor got quite wet and the room was short on electrical sockets.

Amazing rooms and even greater breakfast! We got two connecting rooms, with an extra bed for our third child. The kids’ room was huge and very comfortable, with an excellent view of the city. our room was very comfortable, but for some reason had small windows, which made it a little dark.

Everything was great!

The staff here are exemplary . Nothing was too much trouble . The bed was super comfortable . Room quiet . Ate in both restaurants and both were great . Pool area is lovely to relax around . Breakfast is excellent

Breakfast buffet was very good. Worth the extra cost. Staff very helpful and friendly. Thoroughly enjoyed our stay!