The hotel itself is awesome. The room was big and comfy equipped with a big flat TV; the washroom was clean and bright, just as what we were looking for at a hotel. But what really stood out for us during the stay was the hotel manager, who was extremely helpful when we brought up our question and request to him! I highly recommend this hotel to people who don't mind a 15min commute to the metro station! I promise for the space and price that you paid, it's totally worth it.

During our stay in the hotel, there was a construction outside. The noise did bother us a little bit since me and my family were staying in the hotel all day trying to adjust to our jetlag.

Helpful friendly staff. Convenient restaurant for breakfast. Friendly service at the restaurant.

The shampoo and body wash bottles were nearly empty when we arrived we stayed for 7 days and they were never filled

It is conveniently located. The hotel was clean, nice, comfortable. I used the fitness room a few times during my 1-week stay. Equipment was clean, in great condition. Nobody uses it during the day. I was the only one in the room. Access to the fitness room is controlled by the Front Desk. You can reserve a time or inquire the Front Desk if anybody is using before you go. When I arrived there, there is a gap in dining between 2-4 pm. Starbucks closes at 2:00. Atlas does not open until 4:00. Starbucks changed their hours to 4:00 while I was there. So there is at least somewhere you can grab food without going out, if you are not too picky about the food. The hotel does not provide room service due to COVID. You have to request it. It works out for me as I was working in the room. I can make arrangement at a time when it is convenient for me. Room key is required to ride the elevator to guest rooms. That makes it secure.

Coffee in the room was awful. I had one cup. I never made another one during my 1-week there. I wish they provide Starbucks coffee, maybe Starbucks Via, in the room. Although mask was required. There was 1 day when a group of teenagers exited the elevators and 2 of them did not have mask on. I made a mistake entering the same elevator. It smells strong alcohol.

Staff were excellent ... hotel is convenient and parking is free and plentiful Nice room with window that opens for fresh air.

a little dusty in the room. Ice machine under maintenance so took an hour to have ice delivered.

the Casino was easy to navigate. the room was clean, staff was friendly

it’s in Burnaby, it’s such a slog to drive there. no fault of the hotels. I also wished they booked the three rooms together.

The room was big,good breakfast, very helpful staff.

There was noise from the road, the room wasn't clean. Even after they cleaned it.

The location was super easy to find and my fiance really enjoyed the free "good" breakfast! I unfortunately didn't get to eat as I had surgery, but it smelled delicious! We also ate at Atlas Steak + Fish located in the hotel. Their food was AMAZING! You need a reservation though.

There was nothing that we didn't like.

We needed to be close to BCIT. It was literally across the street from the campus. The breakfast was great. When we ordered it they said it would take 30 minutes but it arrived in 10 minutes. The beds were comfy and the room and washroom was very clean. It was also very convenient to have free underground parking.

Staff at front desk were welcoming and very helpful, housekeeping did a wonderful job on our room. Breakfast was very nice and again, staff were friendly and efficient

We don’t have any complaints

friendly staffs

not having breakfast including for highest pay room.