Most of all the staff was exceptional. The front desk agent at the time of our check-in and check-out was extremely friendly and helpful, giving us great recommendations for places to go for dinner etc. The rooms were spacious and clean with comfortable beds, a very nice bathroom and a decent view. When booking, we had seen mediocre reviews and did not expect much. After staying there I am really surprised that they don't have a better rating, because, of all the motels/hotels we stayed on our trip up north, this was by far the best one!

Of course the decor is outdated, but it's not a boutique hotel so what do you expect? No complaints on our side!

The lady at the front desk was super helpful. On Saturday morning when she found out we were visiting she told us about the parade and gave me a paper with a map in it. And it made our stay so much more fun. I truly appreciate her taking the time to improve our experience. We also extended our stay an extra day as we liked it so much.

Nothing, the stay was great

The staff were friendly, especially Shellou at reception. The rooms were very nice. I booked two room, and they put us all side by side. This gave ua an opportunityto hang out where other hotels never thought of that.. The breakfast area was very nice and open with lots of selection with tasty complimentary bites.

Nothing worth mentioning.

The beds were comfy,and pillows,loved that there were bottles of shampoo and conditioner. Also loved that Bosten pizza was on main floor for dinner,great food that was a bonus ,kept all of us happy .

Well the reason i picked this motel was gor the hot tub.It was not available that evening ,so we were a little disapointed,but searched a city pool with jot tub not even 5 min away .So we went there snd it was fun .

The staff very friendly and they helped us get checked in sooner than expected. Only because we had to be somewhere else at a certain time and we would have to check in later.

We were told we could pay for our room with our debt card and was told in morning that payment was done on credit card. E asked if we could pay for room the time we checked in and said tomorrow morning.

I loved it! I had some pretty bad experiences with other hotels in Williamslake and this one surpassed my expectations. I was beginning to think every hotel was crap there! So pleased!!! Definitely recommending and staying again!!

Maybe the check in clerk could be a little more friendly but otherwise it was lovely staying there!

The Coffee for Breakfast was top notch. Pleased with good coffee.

The fact that I live in hotels for 2/3 of the year. With over 130 nights in the better part of 4 western provinces all since January of this year. All for work, The bed and pillows noticeably lacking in comfort.

Location was good

The key to the room was malfunctioning. Several tries to fix. I was tired and cranky of repeatability going back and forth to the front desk. Finally got moved to another room. Turned out nice. Poor staff overworked due to staff shortage.

Lovely and very helpful women working at breakfast and reception!

Toilet too low. Could use a bar for help getting into and out of shower. Plus a non-slip mat in tub.

The staff was amazing and allowed us to check in early. The breakfast area was nicely laid out and clean.

The room smelled like it was previously a smoking room. Neither one of us liked the bed and we both had an uncomfortable sleep.