Hôtel Château Joliette

I liked the space in the room for the price. A suite for 220$ instead a single room at 300$ at Quality Inn... The view on the river during the day. We get one hour extra for wrap our stuff, it was very kind of them.

The view on the river by night has no sense, no light, nothing... So for having a good time at night and take a drink or eating at the table situated at the window has no sense... We paid for this view, and a Hotel is made for nights, so that's not worthing the value at all. They shutdown the electricity of the microwave after 10pm, so one of us has not been able to eat his frozen dish...

A hotel in the town of Joliette, a very nicely designed hotel, a luxurious lobby with lighting and special pictures. Very kind and pleasant staff that helps with any problem. Very spacious rooms with 2 large beds, a sitting area and a table by the window with a view of the river. On the second floor there is a microwave, a toaster and an ice machine for free use, in addition there is a drinks machine and auxiliary equipment (toothpaste, headphones, etc.).

The bed is big but a bit uncomfortable (my feeling)

Nice rooms, good location, overall a good experience. Staff at the hotel restaurant were very nice and helpful.

The coffee machine in my room didn't work, the hand soap was empty, the cleaners went into my room while i was there although there was a sign to not disturb and i did not check out yet, and a few other small things like that made my stay less than ideal.

In the city of Joliette, this hotel is the best choice. Here are the reasons: 1) the location is wonderful, near the city center, near the Music Festival of Lanaudière, and near many historical religious buildings 2) the parking is free and right in front of the main entrance 3) the measures linked to Covid-19 were taken very seriously 4) the staff was very friendly and helpful 5) we had diner and the food was delicious at a reasonable price and a shooter drink was offered with the compliments of the administration 6) the grounds are really beautiful right beside the Assomption River and offer a view of the small falls and the water 7) we reserved a ''Comfort Room with Two Queen Beds'' and we were upgraded to a ''Comfort Room with Two Queen Beds - River View'' 8) the check-in was possible 30 minutes earlier at 2:30 PM 9) the check-out was very efficient 10) the whole property was clean and appealing.

Small negatives: 1) there was a wedding so we did not have access to the grounds of the hotel before 5:00 PM but it is understandable 2) the bed-sheets on one of the beds were very thin and rough 3) unfortunately, no breakfast is offered because usually it is a buffet and this is not possible during the pandemic but there is coffee in the room.

I have nothing to complain about. Room was comfortable, clean and the location was perfect. Staff was friendly.

Cost might have been high for the room and restaurant but generally not much to dislike.

when I entered, reception didn’t even say hello or welcome. just said, what’s your booking name. never said have a nice stay or anything polite. not rude, just not very welcoming

Front desk staff superb. Our coffe machine was broken and a replacement was immediate

No safe in room

The grounds are super nice room was spacious and clean shower floor bit slippery would be good idea to put mat on floor of shower only one elevator at times slow

N/a

rooms were clean great service. the chef was amazing prepared an awesome filet mignon and presentation was 10 out of 10. waitress was also 10 out of 10.

Location is perfect

Nothing