Great location. Our room had a good view and was very comfortable and spacious. The breakfast was Ok but lacked a bit of variety however the staff were wonderful and did there very best to support us throughout our stay. The manager was fantastic and did everything she could to correct our payment method as we were originally charged in the local currency which added to the cost of the room because of taxes. She ensured that this was corrected and we paid in US dollars thus saving a sizable amount from our final bill.

Our room was rather dark and although spacious the bathroom / toilet set up was quite strange. Shower was on one side of the room and hand basin and toilet were on the other side of the room. Also need to be aware that on the weekend there is a nightclub nearby which was rather loud until the early hours of the morning.

Rodrigo & Paula and their staff went above and beyond to meet our EVERY need or desire. They assisted with early arrival requests, helped with dinner plans, provided inexpensive taxi options to attractions and our ship, provided everyone with a complimentary bottle of wine and assured the room was cleaned around our schedule. I so appreciated for the wonderful time we had at this beautiful boutique hotel. The service by all of of the staff is exemplary. It's one of the nicest breakfasts - in a perfect setting - I've ever had at a hotel. The main attraction is the beautiful view of the port from our room. The bed was comfortable, the rooms were clean, and the vast common space was utilized by us at various times throughout the day. Please know we very much enjoyed our four days and three nights at the CasaBlu. I can't say enough about the entire staff. If I'm in Valparaiso again, there's no where I'd rather stay! You'll be happy with this wonderful facility.

Nothing

Great location for exploring the historic centre of Valparaiso. The hotel is in a fabulously renovated mansion, with beautiful details and quirky, interesting decor. With only 14 rooms it felt generously proportioned yet intimate, with a grand yet cosy lounge, and bright upper sitting room with a balcony with wonderful views. The staff were very friendly and helpful despite the language barrier (we spoke no Spanish and they spoke no English). Parking was available in a secure garage - not cheap, but worth it for peace of mind.

We had the smallest room, which despite a generous floorplan was quite hot in the summer with no aircon and low ceilings. The hotel was almost empty so it would have been a nice touch to upgrade us, but of course we can't expect that. The shower was especially cramped and the bathroom window didn't open so it got quite steamy in there! Breakfast hours were very late which didn't suit our early start, although the staff did their best to lay out some bread, cereal and yoghurt for us.

Great location as we were able to walk around and find a late evening dinner spot and join walking tours in the morning. The breakfast was fantastic and our rooms were well decorated. I love the showers. Foreigners and not charged VAT but when I got home I saw that the auto bill via Booking.com had the VAT included - the hotel was quick to respond when I messaged them and everything was sorted promptly. Take a look if you end up pre-paying automatically. Also know that the room you see online may not be the one you receive. I was disappointed that we did not have what was pictured (this happened a few times in Chile at other properties too). The staff were quick to offer other options but they weren't the one in the pictures. We only stayed for a night and the bed was comfy and we enjoyed a late night drink on the patio off the living space upstairs so no complaints. The room was hot and I managed to get a battery operated mini fan so I was able to sleep without sweating as much.

- Wanted the room we booked vs. the smaller room we received - would be nice to have an ice bucket or fridge in the room - there's no ac and room was hot even with windows open

Lovely old home converted into a B&B, the way to go in Valparaiso. I had the top suite which was huge and beautifully furnished, with a great view of the harbour. A short walk to the restaurants and sights of the old town. Not all staff spoke English, but very friendly and eager to help.

Brekkie is a little basic, the only cooked option is eggs (as in much of Chile). Bathroom was small, but that's the nature of these old buildings. As no restaurant, a minbar would have been nice. No manual/info on local sights.

The building and its interior are stunning and have been restored beautifully. It’s in a great location, the view from the roof terrace is gorgeous, the beds are very comfortable and the breakfast is tasty.

Some staff members were a little unfriendly. The one who checked us in didn’t show us around or explain the layout of the hotel. Little English was spoken. The coffee at breakfast was terrible. There was no kettle or drinking glasses in the room, although we were brought hot water on request.

The hotel was beautiful and well-maintained, offering a stunning view of the sea. We particularly enjoyed the top-floor terrace with our welcome drink. The location was convenient, and the secure parking nearby, though at an extra cost, was a big bonus, given the difficulties finding safe parking in town. The staff were friendly and helpful, with special commendation to Ettien, who efficiently help us with a billing problem. Excellent service!

Nothing. Everything was great.

Far from the center but with a perfect view from the terrace on a nice hill. The house feels like being at friends', very comfortable with beautiful decor. Staff was very nice. They baked fresh croissants.

We appreciate to have a kettle in our room but there was none. At breakfast, the coffee machines were not intuitive or too often lacking water. The personnel needed to be more attentive to replenishing water, plates, and platters.

The hotel is very nice and well decorated. It really surprised us. Every floor has its own topic, the rooms are modern as you can see on the pictures. People are very nice and helpful. The breakfast is excellent and the place were they serve it is beautiful. The location is perfect if you want to walk in Cerro Alegre.

The room we have didn't have a place were to put the baggage so we have to put it on the floor. It didn't have night tables on the sides of the bed, so we have to put our cellphones and other stuff on a small table. Also the extra large bed has a separation in the middle, which we found uncomfortable as a couple. Have in mind that the hotel has tall stories and no elevator. We were on the 2nd floor and the breakfast is serve on the basement.

Very friendly and helpful staff, clean and tastefully decorated property with charming communal areas. Great location for exploring wonderful Valparaiso. We had a lovely view from our room and were able to arrange parking in advance with the hotel although on-street parking is also available.

All good.