Everything was perfect in the hotel, but we did not feel safe in Valparaíso. The location of the hotel is not in a good neighboorhoud and walking on the beach is impossible there, because you cannot get on the beach (which is 100 meters from the hotel). People drive very fast and an accident happened under our hotel. It did not surprise us. We found it a dangerous environment. We had dinner in the hotel, because we were afraid to go out. All buildings have grafgity and the city has a smell of dirt and urine. During our afternoon walk we hadn't seen one decent restaurant. The restaurant in the hotel was ok. Nice waiter and good food. The day after we went to Viña del Mar. A much better place. Cleaner and safer. I can reccommend the hotel, but if you want to go out in the evening, don't go there.

The coty of Valparaìso.

We booked an ocean-view room and it was worth the little extra $$. Got a corner room, with amazing view to the harbor. Room was comfy, and bed was nice and soft, however, every movement by my partner moved the entire bed. The little restaurant in the hotel was great and we enjoyed both lunch and breakfast there. Location was great and hotel had underground free parking, which was a nice bonus.

Not a hotel just in general, all streets are one-way, so if you miss a turn you have to go around a whole block!

It was close to public transportation, and walking distance from Murals on the hills. Close too many restaurant choices, and public parks. The hotel was quiet and clean. The continental breakfast was great, and the staff was friendly and helpful. The room was large and comfortable and very quiet.

Instructions how to activate climate control, and electricity for novice travelers 🤦‍♀️

Good location, good .breakfast with eggs, juices, cold cuts, fruit,

Too dark in places like corridor and the lobby. Lighting needs to improve. No ventilation in the bathroom, it fogs up when taking a shower.

Everything was fabulous. It actually exceeded my expectations. Breakfast was awesome, the room was clean, the view was amazing. Overall, it was more than I expected.

Not sure if I was the one that didn't find them, but it seems that they did not have enough sockets near the bed, at least in my room. You had to connect your stuff away from you which can be a little inconvenient.

Good choice at breakfast (lots of fruit), spacious room, comfortable bed, parking, location.

Poor noise insulation (we baraly slept the second of the two nights that we spent in the hotel as a baby was crying in the neighbouring room all night). Difficult to find where to enter the parking on arrival. Stained chairs in the breakfast room.

Nice room, comfy bed, great restaurant and pisco sours! Bar area is in restaurant. Breakfast was great! Fruit was wonderful. Front desk accommodating. Called taxi for us. English was spoken.

Pool was closed, like empty and being redone? That was disappointing. Area is rundown and far from the center of town and beaches. Be careful.

The hotel is close to Vaparaiso downtown and you can walk to the Reina Victoria ascensor. The hotel has a safe. spacious parking in a basement. Very good breakfast with plenty of selections.

The area around the hotel appears run down with smell of urine in the footpath near the shore. It is next to a metro terminal and bus stop so this is inevitable.

Great location and helpful staff. Breakfast was great and the dinner we had was also very nice. Very good value for money. It was ideal for our needs

It was a little shaby from the outside but that didn't matter. No real complaints

Nice clean place with comfortable beds. The staff are friendly and willing to help with anything you need. The restaurant has excellent food including the breakfast options. Nice and quiet for sleeping at night. Perfect location to walk to all of the sites and downtown.