Location is centralised and near a tourist shopping district. Walking distance to two metro stations about 10 mins walk. Our daily morning breakfast were greeted by friendly staff who made my morning wonderful. The ambience of the restaurant and the breakfast buffet spread is superb - a combo of east and western menus. The hotel is located next to a shopping mall where you can find chain stores such as Uniqlo, New Balance etc and there is fast food chain at the basement of shopping mall. There is a heated swimming pool, spa and a sports gym at the 6th floor of the hotel.

I think the touchpoints at the hotel (concierge) and tourist spots can be further improved. Perhaps a tourist information counter can be located in the hotel where tourists can gather more information. More guidance should be given to first-time visitors to inform them where is the nearest metro station. However, would be too much of expectations for the hotel as the hotel has done its best. Perhaps there should be information tourist centre located in 夫子庙, just like in Singapore where we have tourist information centre located in various tourist spots where tourists can drop by to ask questions and seek advice.

Check in at Holiday Inn Aqua City was bit clumsy but staff quickly offered me complimentary breakfast which was a nice gesture. While Holiday Inn is part of American Hotel Group evidently this property has more local Chinese mainlander customer as not many staff from service center, waiters, breakfast chef, room services have the ability to speak/understand basic English. This itself isn't a poor experience overall, but my expectation was indeed higher given that I did choose to stay in an international hotel chain not a local China hotel group. Nevertheless, the staff was very polite, patience and dedicated to provide their upmost best quality of service during my stay at Aqua City, this includes helping me navigate the complexity of Chinese apps registration, how to get to tourist spots via metro or walking distance. Overall, it was a very pleasant stay, and I will not hesitate to return again in the future.

The swimming facilities was outsourced to a third-party provider and usage was complimentary to hotel guest. However, i was given a half-a swimming towel instead of a full towel. I thought that was hilarious but also a reflection on how just because your hotel facilitates is "outsourced" the quality of the delivery is still in my view a joint responsibility with Holiday Inn's to manage, supervise or co-exist as its co-branded together.

The location is very great. Very close to Fuzimao station metro line 3 and Sanshanjie station metro line 1. The metro line in Nanjing is very good and helps us to access to any interesting tourist places such as Dr Sun Yat Sen Mausoleum and Ming DynastyTomb in line 2 stop at Muxuyuan or xiamafang station; memorial hall of the victims in nanjing massacre in line 2 stop at yunjin lu station ; central business district in line 1or 2 stop at xinjiekou station; xuanwu lake in line 1 stop at xuanwumen station. The very famous Confucious/Fuzimiao temple night street is 10 minute walking distance from the hotel. In the street there are lots of restaurants offer special food like roast duck, beef noodle soup The receptionists were very helpful and could speak English. Special thanks to the man who helped us to check-in, upgraded our room to big suite room. We also thank to Yulia Lin who helped us to check-out and booked the taxi to Dr Sun Yat Sen Mausoleum. The Chinese and Western buffet breakfast was very good and there were so many variety of food. We really enjoyed staying at the hotel. We definitely will stay at this hotel again when we come to Nanjing.

None

the front desk services was good. initally we are given a room that the AC is not turn on for winter... but only with heating function.. is really too warm for us. they guided us to open the window for some ventilation. However, it allows the smoke fm the restaurants to slip in (hotel in connected to a mall) eventually they changed our room to a bigger unit that has more windows and different facing.

AC locked during winter! breakfast spread is just so so, still more to chinese crusine then international spread. room cleanliness is still beyond acceptance... dust behind the doorway is thick..

The location is superb, just a very short and easy walk away from most of the main sights in Nanjing. The staff are the most helpful hotel staff I've ever dealt with and the service has been the best I've ever received in any hotel I've stayed in to date. To name just one example, when I told the receptionists I needed a knife to cut some fruit, they literally delivered one to my door by sending someone to my room.

If you have not installed one of very few VPNs that work in China, their wifi neytwork is useless.

- The location is superb, close to the shopping mall and convenience store, close to Metro station and the old town. For moslem traveler, the hotel is very close to the oldest Mosque in Nanjing, Sanshanjie Mosque. - The staff is friendly and helpfull, even the cleaning staff is friendly though she doesnt speak English. - The room is comfort, the toilet and utilities are perfect.

- Small gym room but still ok for short stay.

Excellent breakfast and location.

It is not very convenience for none-Chinese citizens. Hotel stopped currency exchange service. Restaurants don't accept US credit cards' payment. You have to bring sufficient cash (Chinese) with you. The banks near the hotel don't provide cash exchange service either. Only way to make the changes is with some private brokers (which is illegal in China) who stand in front of banks. No ATM machine service either.

The hotel is in the shopping mall. It's pretty convenient for us to shop and travel around, which is not far from the Metro. We have three people, and the room has two double beds. It's pretty good that they allow three people to stay in one room. Still, it is not good if you need to sleep in the same bed as the one you are not close to because the mattress is relatively small for two and if you want to pay for the extra bed, it is pretty expensive, around 200 something yuan.

One of the hotel's receptionists spoke very loudly and seemed angry to me. I'm not sure. Maybe this is the culture of Chinese to talk loudly, and they always look upset.

Arrived early and was checked in early with free upgrade - spacious room, with all practical amenities. Maybe somewhat outdated for some people, but be reminded that this is a 4-star facility. Well-located as part of a shopping mall (with lower ground food court, and upper floor restaurants in the next building), 5-min walk to MTR Confucius Temple, and to the immensely popular Qinhuai River Scenic Area. My original booking included breakfast, which was a pleasant surprise - with good spread and (Chinese) variety. I tried some local dishes with hot soup, both savory and sweet, as I wish to know what locals would have for breakfast. The duck soup and the duck (local specialty) were both good :)

AC was controlled probably by the central system. A little warm for me personally, and wondering if the room would be overheated in winter.

Everything was great. Breakfast was very elaborated with multiple choices. Wifi was quite good. Location of hotel is very good and a lot of eating options. Halal food is also found nearby. Overall a very good experience.

Visa debit card didn’t work here and was an issue. Money exchange was also not possible at front desk nor they accepted USD. Better carry cash or methods of payments workable in China be used like Ali Pay, WeChat pay, Union pay etc.