The first 5 star hotel with the best location in the city. Very clean facilities, comfortable and modern room (we stayed at the higher, more recently built of the two towers). The interior of the whole hotel is very high level, modern and clean as well. The staff was always very friendly, knowledgeable and helpful, e.g for directions, ride hailing, baggage handling, deliveries to the hotel or similar. During our breakfast at the hotel and also dinner at the plum garden, some employees ( 萌萌，小贾，汪揇and his colleague the name you find on the picture) were especially helpful (see photos)!!! Breakfast was great, a wide arrange of Chinese food and some additions from other parts of the (Western) world. And of course the view from the 56. floor while enjoying breakfast is a nice addition as well. 😊 Location is excellent for several occasions, e.g shopping (across the street), exploring old Nanjing (nearby) or getting to other locations in the city (metro station is just around the corner, cabs and Dididadi can pick you up at one of two entries of the hotel). If you are unsure about lunch or dinner, the restaurants in the hotel are a good choice as well, especially the Plum Garden.

More hangers in the room would be nice. However, when we asked for more they were delivered within around 15 minutes.

So, we arrived later in the afternoon, and there were complications during the check in. I wanted to check in first, with my ID, but was not allowed until I could present my childs ID. Thought they could have been more flexible there. HOWEVER, after we checked in the service was impeccable and we got a free upgrade. Henry at reception was particulary helpful and friendly. The swimming pool was terrific and the gym was also well equipped. If I had to point to one thing, which I did not love, was the breakfast. It was more suited for locals, but was more than good enough. I would recommend it highly, if you wish to stay in the center of the city, with a nice swimming pool and gym, however do not expect a full on Western breakfast.

Check in counter was very strict and made it a bit difficult for us, as we just wanted to check in and then get the missing documentation. (Adult had ID, and child did not, as she lives in Nanjing, just needed to pick it up) Breakfast could be more suited for foreigners.

I have travelled to many places in China different provinces for work and leisure trip. This time the most wonderful experience which I had in Jingling Hotel is there Halal Breakfast, whatever items they had were halal with name card places directly next to the food items displayed. I enjoyed there lavish breakfast a lot. Room was superb view given on 19th Floor with good view of the city from the top. The location of the hotel is fantastic very friendly for tourists and convenient. All branded shops restaurants are next door including the Metro which is just 100 meters from the Hotel. I must say I am 100% satisfied. To let other guests know that in this hotel many famous celebrities have stayed.

Staff should be more communicative in English.

This hotel has an excellent location with a main metro line within steps of the hotel. It made it extremely easy to crisscross the city quickly and inexpensively. The rooms were clean, a good size, and had comfy beds. Bottled water was supplied daily. The breakfast buffet was the best we have experienced in our travels. An excellent selection of Asian and Western food. The concierge was so accommodating and helpful. The hotel has an ATM machine on-site which was very convenient. Across the street from the hotel is a massive mall with lots of shops and restaurant. If you take exit 5 while in the metro you will find great restaurants to choose from.

Would be nice if they had an English map of the city.

Initially, I booked a room just for myself, hoping for a pleasant stay. However, the hotel didn't just meet my expectations; it far exceeded them, prompting me to extend my stay and invite my family and friends to join me. We ended up booking two additional rooms and stayed for two extra days, the level of comfort, service, and amenities which has making our stay incredibly enjoyable.And a must-visit is the hotel's own baozi shop; its flavors transport me back to the cherished tastes of my childhood in Nanjing! The hotel rooms were spacious, immaculately clean, and well-appointed, providing a perfect sanctuary for relaxation after a day of exploring the surrounding area. The staff was exceptionally welcoming, going above and beyond to ensure our stay was as comfortable and enjoyable as possible. I felt i needed different pillow height, and unbeliveble they have bring the different style to choose from. I am amazed about their attention to detail and willingness to accommodate our needs was truly commendable. I have to specially credit to hotel staff Ms卞博 (Hopefully i spell correct) , she is great in provide what i asked help for. Highly recommended Jing Ling hotel for someone who is looking for the real 5 star service !

Everything is perfect !

The location is unbeatable. Although the guest rooms in the old tower is a little old, they’re well maintained. The room is very clean and the price is very affordable. The staff are very professional and helpful. The hotel is foreigner-friendly. The stay experience is wonderful. The hotel’s gym and indoor swimming pool are great. The breakfast buffet, which is actually a breakfast feast, is the best. Although the breakfast price seems a little pricey, the price paid is well worth it because of the variety and quality of food. This hotel will be my first choice for my next visit to Nanjing

Hope the gym is 24-hour available

The room was spacious and clean. The staff were excellent! We arrived around dinner time and the place was packed. However, we were attended to quickly and managed to get to our room within 20min. The staff were really professional and they immediately knew where to get my luggage which were sent over earlier. A pity I did not managed to get the names of the staff who were serving me. They even got me a great driver who got me to the airport on time.

The banging of doors when other guests left their rooms. The sound-proofing could be a bit better.

Everything nice. Everything good. Unfortunately just two night there. The hotel is a perfect base to visit Nanjing. Two steps far from the subway, Easy to reach from Railway station. I stayed in the new building and high floor . Nice view from the room and from the restaurant floor too. wonderful swimmingpool

be careful when you book the hotel . The cheapest prices are usually for rooms in the "old" building. If you want to stay in the new one (the tallest) you must pay more

Staff members are very professional, friendly, and supportive. I accidentally left my phone on the coffee shop desk on the second floor when I walked out with my guest. Upon returning to my room, I called my phone, and your staff member, Michelle Gan, answered. She informed me that she found it while clearing the desk and kindly kept it for me. I truly appreciated her kindness and professional conduct.

The rooms were clean and spacious with complementary fresh fruits and free mini bar. The breakfast buffet was huge with many choices of delicious local chinese dishes and western foods, although the breakfast is on the pricey side, the vast amount of choices make for good value for money. We can only recommend you try the breakfast at least once during your stay. The staff at the reception and the cleaning personell were super welcoming, friendly and helpful at all times.