If you are looking for a lovely hotel, this is definitely the place to stay! The hotel is immaculate. -Just a 20 minute taxi journey to Shanghai centre to see the bund etc and only costs 55 Yen (£5.50 or $7) so very cheap! -There is a Starbucks and a 24/7 small grocery store literally next door to the hotel which was very convenient! -The rooms are beautiful and a perfect size in my opinion. They are very clean and modern. The bed is very comfortable. -All of the staff are so kind and welcoming! (Especially Yang, Wade and James) All staff spoke basic English which was amazing as not many people we met in Shanghai did! -The staff are happy to book you taxis at reception and they give you a small card which has the hotels address on to give to taxis on your way back- this was a great help and always worked fine! -The front of the hotel is beautiful too, there is always staff on the front to open your taxi door for you -taxis are cheap from hotel to local attractions. £25 (220 yen) to the wild animal park. £20 to Disney land (175 yen). The bund £6 (55 yen). Pudong airport £25 (220 yen). Hongqiao airport £6 (55 yen) We stayed in bejing and Shanghai on our trip to China, you really are not getting better value for money anywhere in Shanghai than this hotel, we were so happy and will definitely return! Thank you very much

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The location is nearby a Metro Station (Intersection Zhenru), which was great. The hotel offers a huge and tasty variety of Chinese and Continental food for Breakfast. The staff was always very helpful and friendly. Unfortunately the pool was still unser construction, of what I was Not informed in advance. They appologized immediately.

The Sound of the elevators when they Stop is a bit too loud and we could hear it every time in our room as it was nearby them. You had to wait a certain time to get an Elevator while breakfast rush-hour.to get one.

The hotel staff are very helpful and friendly. The rooms are clean and we were given two rooms opposite of each other. Robot was used to send us towels. We were amazed.

There isn’t restaurant in the evening inside the hotel. After 9pm there is no one restaurant nearby that operates. But the hotel staff took us to a noodle stall nearby (only the locals know) for a simple meal. The room size is quite small. It can hardly fit two large suitcase.

I was very impressed with the room. Its cleanliness and stylish decor made for a very comfortable stay. I also want to commend the staff for their exceptional service. They were incredibly helpful.

I did encounter an issue with the air-conditioning in my room. Unfortunately, it was quite hot, and I was unable to adjust the settings to a more comfortable temperature.

The room was lovely and it had everything I needed. Plenty of USB connectors to charge my gadgets, a very nice view, and very comfortable.

Even though it was very close to the subway station, I could never find the hotel when coming back! Maybe it needs more signage to get to it easier.

Excellent service, well maintained and great range of facilities. Large selection st breakfast, close to a metro station. Late check out was possible.

Google maps address isn’t correct and it’s difficult to get a taxi to come to the hotel entrance.

The hotel is new, and the room looks very good, although a bit small. Still comfortable for a one-night stay.

This has nothing to do with the hotel, but I did not like the location. Its a bit far away from everything and the area around the hotel looks new and under development.

Location is perfect. Certainly Very near from zhenru station ! All staff is very kind. Price is so reasonable. If some body are planning to visit shanghai, i highly recommen this hotel. Xiexie for staff who working at this habour plaza metropolitan shanghai.

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It was a really good choice to book this hotel. Reached the hotel from the airport and it was really easy, Line 2 and changed to Line 11 (it is less walking than Line 14). Use exit 1 (use the escalator then right and right again when you see the Family Mart - if you walk through the empty mall you have to climb a spiral stairwell). It took about 1.5 hour Staff in the hotel are friendly and speak good English. My room was at the 29th floor, big enough, lots of storage space, one fridge, good bed/mattress, and faced the sunset. Had a full "hotel" laundry bag (wash & fold) for 39YEN Good size of gym

Please change the fake plants in front of the hotel. I did not mind but it is good to know: - hot water takes a bit of time to reach higher floor - just keep the tap open -swimming pool is closed -cleaning of room isn't bad but can be improved -I think the size of bed/ mattress is short than the usual 190cm

Comfortable, well equipped room and good location near a metro station