This hotel is very well managed and clean, the staff are helpful and friendly. The hotel is near to many smaller food stalls and thus good if you would like to try them. The facilities in the hotel is quite new. There are also buffet breakfast provided in this hotel, easy for those who like save some trouble. The price is considered quite affordable for Shanghai.

The hotel room is a bit small and the hotel is slightly further from the metro station. However, nothing much to complain for that price.

Good location - access to transport, a short taxi ride to many of the business hubs, and walking distance to a TON of top-notch eateries. The added perk is direct quick access to both terminals of Hongqiao Airport by Metro Line 10 - the airport is infamous for being difficult to get from by taxi due to grumpy drivers reluctant to provide short rides which aren't worth the long wait at the arrival area. Breakfast is plentiful, rooms are clean, the staff is helpful, and the hotel belongs to a well-established international brand that is foreigner-friendly. Very smooth check-in and check-out process. The hotel isn't really close to any of the historical areas in the City or famous landmarks - but it's a perfect base if you visit Shanghai for business, visiting family or just to chill. The interesting mix of the bustling community housing blocks and some of Shanghai's most affluent neighborhoods nearby, and the food and shopping scene resulting from the mix is the defining character of the city.

Can't really fault the hotel on this but the surrounding area has had a lot of construction activities lately so watch out for noise, dirt, and bad traffic. The rooms themselves are well insulated though, we didn't lose any sleep. The hotel also has a very unassuming front (the inside is much nicer), so depending on the nature of the trip (especially one arranged on behalf of a business), this could be a caveat for some.

Clean room and excellent service.

I almost missed the hotel as the building lacks “curb appeal”. The street where it is located is off. The hotel exterior is bad but everything else inside is very good.

The staff are very friendly and helpful. The breakfast has a selection of Chinese and Western food, the variety and standard is good. There are many restaurants and food outlets near the hotel, and a subway station within walking distance. Though the room is not very big, it is fully equipped and the bed is comfortable.

The carpet at the lift lobby on my floor is quite dirty, having it clean will give a better image to the hotel.

Cleanliness.

Cafeteria staff could be more professional by not playing mobile phones at work when they were idling. Central Air-con was too warm, and the control panel in the room simply didn't work. The small gym is fine but tucked deep inside the cafeteria, so there's no way you would want to do a big workout before breakfast unless you don't mind being watched by eaters when you pass through them drenched with sweat.

staff are all nice, convenient location, walk to metro line 10, the famous brand "lao shengxin" Shanghainese style restaurant is just next door, the breakfast of the hotel is pretty good

the only inconvenience is that it does not have a dedicated parking area for taxi driver in front of the hotel entrance, so travelers with big luggages need to be in hurry to move the luggage from hotel to the car which only allowed to park along the street for a short moment

The location is great as it is right next to a Metro station, also only 15- 20 minute drive from Hongqiao airport, a few minutes walk to a mall with McDs, Starbucks etc. and plenty of eat-in and delivery food options around. The room was clean and very quiet. Staff were friendly and very helpful.

Nothing really, it lived up to my expectations, and was the perfect option for my 5 day business trip.

To the point If I can say in a sentence, the above sentence is a depiction. No flashy/noisy lobby, no useless items. Neat and clean rooms with all amenities and comfortable beds. Proper breakfast. What else is needed on a business trip? Excellent approach for business clients. I recommend it to the business community.

Exactly on the road, so the taxi blocks the road creating discomfort for road users.

Pretty close to the city centre, very nice staff that could mostly speak english which was surprising and pleasant, everyday we got clean sheets and towels, good breakfast

Moldy shower and tap in the shower, huge chunks of dust under the bed

Nice clean room. Lovely japanese style toilet with warming seat. Nice area with shops including Starbucks nearby (turn right from hotel and then right onto the main street of shops). Helpful checking lady and Andy was helfpul on checkout

Shower water pressure low but still ok for a shower