The location near the dunes and unique restaurants(walk to or several minutes'drive). The setting in the Coffee Crreek preserve which was fun and relaxing to hike around. The room was very clean and the bed was very comfortable. We brought our 2 little dogs and there were places to walk them. The breakfast was part of our stay and was exceptionally good with continental or cooked to order options.

The breakfast and dinner options were confusing. I had to ask how it worked and what was available to me since prices were posted and the stuff you could buy from their shop, including coffee was adjacent. Most of the staff were friendly enough and professional acting, but it could have been more welcoming. It is a trend, it seems, for some persons employed in hospitality to not smile or welcome customers and just barely do their jobs.

Our room was big and comfortable, bathroom was clean, and the hotel had a nice bar in the lobby. The hotel is walking distance from a few good restaurant options. We walked to Root and Bone which is across the street and had a lovely meal.

The breakfast options were very good. My husband had the continental breakfast and I ordered an egg white omelette. Unfortunately, my eggs were not fully cooked (the whites were still runny) so I wasn't able to eat it. The staff were very apologetic and gave us both complimentary continental breakfasts.

Very nice hotel. Renovations were ongoing so common areas of the hotel were not shown to their best. Room was a good size and updated. Very comfortable. Bob Evans restaurant is right next door. Other restaurants were very close. Hotel located close to the highway. Breakfast was confusing. We weren’t sure what was included in our stay because you can pay extra for a full breakfast.

Blinds in room held up with two bull clips. Sink drained slowly. Confusing entrance because of renovations in the lobby. Painting going on in the parking lot. Breakfast confusing.

As advertised. Quick drive off of highway 90, quick drive to Dunes. There was a pool, but was quite busy in the evening so we skipped it. Beds were comfortable, room seemed clean. Staff were very nice, patient with us and other guests, let us hang out in the lobby for a while after we'd checked out.

It's a picky thing, but there are 2 levels of wifi, so if you want to do more than check your email, it's another $5 or you "become a member". This just made the place feel cheap. We're already paying for the room. In every other hotel I've been to, any number of stars, decent wifi is standard, not a perk or "extra".

Overall, the location was great, near the dunes (about 9 min drive). Rooms where well kept and restaurant staff was great.

Faulty communication between reception staff members. We requested a late checkout the night of our check-in and where granted late checkout till 1pm, however the next day, the staff where knocking on our door around 12:40pm asking if we where checking out that day. We also heard the staff complaining in the lobby after we checked out at 1pm. This makes a pleasant stay, be not so pleasant in the end due to faulty communication between reception staff members. If you offer late checkout, it needs to be honored as such.

EVERY SINGLE THING. Especially the recycled utensils in the dining area! THANK YOU for that!!!

The dog next door barked ALL NIGHT LONG. ALL. NIGHT. Come to find our, the human stays there full-time, and someone from the hotel was supposed to go feed him and let him out. Me nor my husband slept a wink ALL NIGHT. I wasn't complaining (dog mother, too) until I found out this goes on EVERY day - to EVERY human who stays in my same room!!!!!! They just laughed it off like, "Oh, well!" Really? Did YOU get sleep last night? Jesus! It's one thing to allow dogs, but sweet Lord, THAT is uncalled for!!! I payed all that money to NOT get sleep?!?!?!? And then git laughed at? Not happy!

Staff was amazing. Special shout out to the woman handling breakfast on Christmas day. She was absolutely amazing and was so attentive to everyone. Everyone was great, but she really stood out.

Front doors to hotel (sliding) were off track. There was a soft spot at carpet floor transition and the bath tub has a void, which causes tub to feel unsafe. Room 313

There were grab bars in the tub. Coffee set up. Staff was very friendly. Hotel was very clean. It was very enjoyable with the quiet of not hearing other patrons coming and going.

Tub was slippery, needed some decals to offset that. More garbage cans, needed one by the coffeemaker. Would have liked continental breakfast for free. The pavilion lounge was nice but price of drinks outrageous.

Location excellent. Restaurant available, but also right next to a Bob Evans. Other affordable restaurants within short distance. Water bottles provided. Keurig. Three pillows each on beds. Bendable reading lamps for each bed.

New property was very clean and in good condition. The staff was very helpful and attentive.

The design and decor is a pretty non-descript corporate, all gray and nothing on the walls. It could be because it’s new. It’s very nice just a bit sterile.