If you are traveling as a family with younger children, Holiday Inn offers a very fair price for the service compared to many other locations. Location in Hammersmith is on the Piccadilly line, giving quick access to all main areas of London. There is also the Hammersmith station, which gets you to Liverpool station if you fly in from Stansted. Services of the hotel are basic, but provide everything needed for an overnight stay.

Our room was located towards the back of the hotel which is close to a train line, you can here trains go by during peak hours (not in the evening as much). Also the heating in the room was noisy and less efficient, might be just specific to the room we stayed in. Breakfast options are very basic and could be tastier.

Young lady on reception was exceptional. Lovely mannered, very welcoming. All staff were fantastic, and helpful. Room was lovely, good selection of tea and coffee, shower room was well stocked with lovely dove shampoos and shower gels. Very very happy and amazing value for money.

I'm totally nit picking here, as almost everything was perfect. Just stupid stuff like the phone was very dusty in room. The breakfast was dry and greasy, however, I can't imagine that's anyone's fault with it being a buffet breakfast it's probably expected. The selection of food was amazing and the kids loved the muffins and croissants

After booking and paying for another hotel, we discovered last-minute reviews about severe bed bug and cleanliness issues, so we decided to switch to the Holiday Inn—and it was the best decision we could have made. The hotel was spotless, well-maintained, and felt safe and welcoming. While the room was a bit smaller than expected, the cleanliness, comfort, and professionalism more than made up for it. The staff went above and beyond, even late at night, to ensure our family felt cared for. Holiday Inn turned a stressful situation into a pleasant stay. Highly recommend it to anyone looking for a clean, safe, and stress-free experience!

The staff, the location, the complimentary item we forgot, the drinks, the late check out and the breakfast.. I mean the latter wasn't outstanding but it was what I would expect from a 3 star, it was basic but basic done exceptionally well; tasty, clean, well presented and replenished adequately. I must say again about the staff; housekeeping, reception, breakfast staff and managers were friendly, polite and very helpful, I always think if staff are happy and helpful then they want to be there so, the hotel company must be good to them.

Nothing, we would recommend and book again!

The location is great. A 5-10 min walk from Hammersmith station in the West end of London. A lot of pubs and restaurants around. Easy access into central London and to and from Heathrow. It’s connected to a Wetherspoons pub that seems to be open very early and pretty late, a cheaper pint in London you are unlikely to find. Good place to start and finish your night. Near to a bunch of theatres if thats what you’re in town for, Chelsea and Fulham football stadiums are just a short bus ride away. Breakfast was great, with cooked English style options like bacon, sausages and scrambled eggs. Coffee is terrible mind you, the machine just uses instant coffee powder….I’m sure they could stretch to a proper coffee machine that uses freshly ground beans.

The coffee at breakfast…..instant coffee….really?? The water pressure of the shower….just too weak. I like my showers to be hot and the water strong.

Hotel is in a great location for visiting London. Easy to get to from the M4 / A4. Onsite parking but is on a first come first serve basis. Rooms are spacious and comfortable. Breakfast was very busy but food was kept well stocked. You have a choice of eateries a short work from the hotel including a Wetherspoons next door We stayed here because we were visiting Olympia Events (Spirit of Christmas) which as only a short walk away. We are staying here again in December for the Christmas markets and will either get the tube / taxi / Uber into the city centre

Breakfast Coffee machines broke down on second morning. Worth investing in new machines as the coffee is not the best quality and better food warmers as only luke warm. Other than that all good Advise that if you want a quiet breakfast go at early or late

Stayed for a couple of nights while visiting my daughter and visiting the Apollo theatre. Located just off the high street so nicely away from the night traffic. 10 minute walk from the tube station was a bonus. Missed breakfast one morning but used the Wetherspoons next door which was good value for the beer and food. The breakfast at the hotel was perfectly good when used the next day. The staff were very friendly, the rooms and bed were clean and comfortable. I would definitely visit again.

Slightly baulked at the cost but I suppose it's London. I didn't have to stay did I?

The location was perfect and Hammersmith is a great place to stay for a family trip. The prices of food and drinks at the Hammersmith restaurants are affordable compared to prices at the London city centre and it is easy to take the tube to all the main attractions. The hotel location was peaceful and the staff nice and helpful. Breakfast was ok with some hot options (sausages, scrambled eggs, bacon, beans, etc.)

The air conditioning seemed to be working but actually it didn't t cool the room at all. At the night time it was difficult to sleep because the room was so hot. Also the noise of the train railway was quite loud, but we got used to it. We had one king side bed and a sofa, which was transformed as a bed for two people and that was very unconfortable and tiny for sleeping.

Been in London 4 times before, this gem was the most value for money hotel in London. Located in Hammersmith, which is connected with three metro lines to Lodnon PLUS directly connected to Heathrow with Piccadily line. Fantastic price for a four bedroom with breakfast (for London terms) and personel very polite and helpfull. They changed every day towels which was a plus. I missed the cheese from the breakfast and coffee was not to my taste, apart from that (price wise) super. Also a very convenient neighborhood, with diners, malls, super markets, coffee shops with reduced prices compared to central London. 100% recommended for London hotel.

We loved the location the most. It’s a nice part of London and the hotel is close to 2 underground stations which is super. The breakfast was ok, but could be better. We loved that they have an option to order vegan sausages. The staff was lovely and helpful.

We wish the floor tiles in the bathroom would be fixed as they were almost lifting under our feet when we were walking. The breakfast doesn’t offer much options. I would love to see some fresh fruit/veggies, waffles/pancakes, cheese or boiled eggs, but unfortunately there were none of these options.